Met Serve Ltd Reviews 1,900

Karl B arrived on time.
He considered carefully the best way of resolving the leak from a hot water pipe in our airing cupboard.
After discussing the problem with his office, he said he could replace the leaking section of pipe there and then.
It would take c. 2 hours.
The cost he quoted seemed reasonable, so we gladly accepted it.
Karl B did a very good job and answered all our questions.

Polite, efficient, on time, informed of time.
Job No 5785680

Kieran Poynter arrived when he said he would. Explained what the problem was and how he was going to fix it. He was a very tidy worker and was protective of things around him. Very satisfied with a job well done

T5 57925188

Great service. Simon Framlton (dyno) was very competent and efficient. Very good service.

Excellent - very nice guy Ben P called to say he was coming and was very knowledgeable and helpful

I had a few problems with the toilet and the downstairs sink was leaking Last year. and yesterday I had another leak underneath the bath. And the Engineer Frank Matthew’s came out a few times to fix the problems. Frank is an absolutely amazing guy, you can always rely on him to do a top job frank is a friendly happy guy. Top man

We recently experienced a water leak coming from the base of the toilet cistern. The engineer who initially attended yesterday advised that there was no leak, which left us a little uncertain as the issue was still clearly present with liquid on the floor.
Following a recall raised after that visit, Sandesh attended today and the difference in approach was immediately noticeable. Within just a few minutes he carefully inspected the area and quickly identified the source of the problem.
What impressed us most was not only how quickly he found the issue, but how thorough he was in carrying out the repair to ensure it was properly resolved rather than just temporarily addressed. Throughout the visit Sandesh kept us fully informed about what he was doing and why, which gave us confidence that the repair had been completed properly.
He was also extremely tidy and respectful of the home, ensuring everything was left clean once the work was finished.
Thanks to Sandesh’s professionalism, attention to detail and clear communication, this has turned into a very positive experience for us. More engineers like Sandesh would be greatly appreciated. Thank you.

Friendly and competent engineer Aaron Fletcher replaced an old mains stop valve cartridge for us today! It was not easy as we needed to find a replacement part that fits. He went to three shops to find the correct part - He installed a 15 mm end feed cartridge. He also managed to make access in the kitchen area as it was all very tight! Thank you for the patience and professionalism.

A very helpful engineer who knew his job was polite and did a very clean job went the extra mile
Job number JB5785927

Simon arrived exactly on time having already advised me of his arrival time 45 minutes before. He was polite, courteous and professional. He found the cause of the problem and quickly fixed it replacing the drop valve with a new item. Very pleased with Simons work and highly recommend him.

Frank Matthews is a rock star. All fixed in no time and a friendly chat on top. Thanks!

Aaron turned up when promised and investigated the issue thoroughly, identifying and fixing two issues that were impacting the flow of cold water from a tap in the bathroom. He and his colleague were friendly and efficient!

The engineer Haroon Qureshi did a professional and efficient job of the radiator valve leak problem. I liked his manner as well as his communication skills.

Jb 5780244
Excellent service ,thorough explaining clearly, answering questions. Great job, reassuring. Very pleased.

Good and efficient service by Simon changing broken kitchen taps.

Plumbing engineer known as Cameron attended to a job at my property in Surbiton on 3rd March 26 and did excellent work. Very highly rated.

Carl W arrived the diagnose the reason for the leak from the bath (coming through the kitchen ceiling) Worked out it was leak in the pipe from the overflow but unfortunately didn't have the right part. Gave me a very reasonable quote for the work and I booked it in for a few days later
Very polite and professional throughout and I was very happy with the work.

Dan Barlow. Did a very good job fixing the toilet cistern. He knew what the problem was and replaced the faulty part. He was very experienced and knowledgeable. Also his work was very clean tidy. Thanks Mark.

Billy was very professional, phoning beforehand to let us know on his eta. Billy carried out a full inspection to diagnose the issue we had with a radiator.