Call and asked a few question , about materials etc they called back within 20min said the stock would be in on Thursday and then delivery to me Friday , put order in , all received Friday. As promise... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great choice from stock. Decent prices, although postage is a bit steep. That said, delivery is by DPD which is invariably more reliable than Parcel Force. I've ordered twice from Metro Fixings and h... See more
Company replied
Amazing experience. Always picked up the phone. Laurence gave invaluable technical help to find a solution for a complex structural challenge. Products arrived first thing to site the next day. Will d... See more
Company replied
Cannot fault them. To get a great price (the best I could find) is one thing, but to match it with great customer service, even being contracted by the delivery driver by mobile, is just fantastic. An... See more
Company replied
Company details
- Building Materials Supplier
- Fastener Supplier
- Hardware Accessories Store
- Hardware Store
- Safety and Work Wear Store
- Tool Store
Written by the company
At Metro Fixings, we do more than just supply products - we build partnerships. Servicing the construction, internal fit-out, civil engineering, DIY, and M&E sectors, we are your trusted partner in delivering materials, expertise and solutions that help you succeed. We offer 35,000+ products ready for next-day delivery nationwide with products available from quality brands such as Simpson Strong-Tie Rawlplug, Unistrut, Ancon, Bosch, Fischer Fixings, Sika Everbuild, Soudal, CT1, Mapei and many more.
Metro Fixings Ltd
Written by the company
- Your Partner in Construction
- Our mission is to build lasting relationships by providing quality every step of the way, backed by expert knowledge, unwavering reliability, and a commitment to a more sustainable future.
Contact info
Unit 3 Tewin Court, AL7 1AU, Welwyn Garden City, United Kingdom
- 01707 375172
- sales@metrofixings.co.uk
- metrofixings.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Metro Fixings
Good afternoon Leslie,
Thank you for taking the time to review us.
We're delighted to hear you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Always helpful and fast response
14 July 2025
Reply from Metro Fixings
Good afternoon Chloe,
Thank you for taking the time to leave us a review.
Our team work really hard to provide the level of service we'd hope to receive, so we're delighted to have achieved this for you.
We look forward to seeing you again next time,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Colin,
Thank you for taking the time to review us - we really appreciate it.
We're really pleased to hear your positive comments about the communication and service you received from us. However, we'd love to find out how we could have got your fifth star, especially as your comments are both very positive!
Thanks again,
The Metro Fixings Team
Excellent website
Excellent website
Excellent prices
Well packaged fast delivery
Excellent customer service
They show you how many items they have in stock
10 July 2025
Reply from Metro Fixings
Good afternoon Mark,
Thank you for taking the time to review us!
We're absolutely delighted to hear you had such an all-round positive experience. We work really hard to provide the best possible experience for our customers, so it means a lot to us to hear when we've got it right.
We hope to see you again soon,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Grant,
Thank you for taking the time to leave us a review.
We're delighted to hear you were pleased with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Terence,
Thank you for taking the time to review us.
We're really pleased to hear you were happy with our service and that you had such a positive experience with our staff.
We hope to see you again,
The Metro Fixings Team
Quite honestly an excellent service
Quite honestly an excellent service - it came when you said it would and it was all correct - even your chosen courier was good
Prices were the best I could find and stock was the most comprehensive- the brochure supplied will be very useful too.
The packaging was a little damaged / ripped but nothing was missing
I will definitely order from you again and recommend you to others
8 July 2025
Reply from Metro Fixings
Good morning Alan,
Thank you for taking the time to leave us such a thoughtful review.
We're delighted to hear how pleased you were with our service - we put a lot of effort into making it the best we can, so it's really helpful for us to hear from our customers how we're doing. I'll pass your comments regarding the packaging on to our warehouse team.
We look forward to seeing you again next time,
The Metro Fixings Team
Great sales service and communication
Great sales service and communication. Parts ordered with supplier and 1 shipment made
7 July 2025
Reply from Metro Fixings
Good morning Stuart,
Thank you for taking the time to leave us a review - we love to hear from our happy customers!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good morning,
Thank you for taking the time to review us, we really appreciate it.
We're really pleased to hear you were happy with our service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Louis,
Thank you for taking the time to leave us a review.
It's great to hear you were happy with our product range and prices.
We hope to see you again,
The Metro Fixings Team
Great company
Great company, speedy delivery, well priced, used many times and never had a problem, great communication.
6 June 2025
Reply from Metro Fixings
Good afternoon Nick,
Thank you for taking the time to review us.
We're so pleased to hear about your positive experience ordering with us - please don't hesitate to get back in touch if there's anything more we can help with.
We hope to see you again,
The Metro Fixings Team
Fast, Reliable, and Hassle-Free Ordering
I recently ordered from Metro Fixings and was thoroughly impressed with the experience. The website was easy to navigate, making it simple to find exactly what i needed. The prices were competitive, and the ordering process was straightforward. My order arrived on time and in good condition, well-packaged and exactly as described. The communication from the Metro Fixings team was excellent, with updates at every stage. I’ll definitely be ordering from Metro Fixings again.
24 June 2025
Reply from Metro Fixings
Good afternoon Dan,
Thank you for taking the time to leave us a review - we really appreciate it!
We truly make every effort to provide our customers with a quality experience, so we're absolutely delighted you had such a positive one with us.
We look forward to seeing you next time,
The Metro Fixings Team
South Gloucestershire Project
Great product range with fast delivery on the in stock items
26 June 2025
Unprompted review
Reply from Metro Fixings
Good afternoon Calvin,
Thank you for taking the time to leave us a review.
We're delighted to hear you were happy with our products and service!
We hope to see you again in the future,
The Metro Fixings Team
I needed specialist fixings for…
I needed specialist fixings for connecting Posi-Joists...the one's specified and I used were excellent...so easy to drive with an impact driver
18 June 2025
Reply from Metro Fixings
Good afternoon Dominic,
Thanks for taking the time to review us.
Glad we could help you with your specialist items, please do get in touch when you need assistance with any more!
Hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon Jim,
Thanks for taking the time to review us - we're happy to have been able to help!
We hope to see you again,
The Metro Fixings Team
Great range of products
Great range of products, best prices and delivered next day .. when needed!
10 June 2025
Reply from Metro Fixings
Good afternoon John,
Thank you for taking the time to leave us a review.
It's great to hear about your positive experience ordering with us!
Until next time,
The Metro Fixings Team
Very competitive prices
Very competitive prices. Ordered product on Sunday evening, delivered Tuesday morning with proper packaging. Thank you!
10 June 2025
Reply from Metro Fixings
Good afternoon Davide,
We really appreciate you taking the time to review us.
We're so pleased you were happy with our service - if you need anything else please don't hesitate to get in touch.
We hope to see you again soon,
The Metro Fixings Team
Excellent service
Excellent service. Easy online ordering, fast delivery and great communication 👍👌
12 June 2025
Reply from Metro Fixings
Good afternoon Keith,
Thanks so much for taking the time to leave us a review!
We love hearing how we did and we're glad we got it spot on for you.
See you next time,
The Metro Fixings Team
The correct items all arrived on time…
The correct items all arrived on time and in good condition
6 June 2025
Reply from Metro Fixings
Good afternoon Dave,
Thank you for taking the time to review us.
It's great to hear you were happy with our products and service!
We hope to see you again,
The Metro Fixings Team
Reply from Metro Fixings
Good afternoon El,
Thank you for taking the time to leave us a review.
We're so pleased to hear you've decided to make us your chosen supplier - it means a lot to us!
See you again soon,
The Metro Fixings Team
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