Surprisingly rapid and very classy services. From the moment I let known my intention of selling, I was contacted right away and an appointment was also booked at my needs. The buyer behaved with cou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more
Company replied
Staff was so kind, so professional. Very efficient, too! I sold, and I received payment in a few hours after the sale. The receptionist took extra time to assuage any nervousness I had. When I eventua... See more
Company replied
I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more
Company replied
Company details
- #1 of 1 best companies in Gold Dealer
- #1 of 1 best companies in Coin Dealer
- #1 of 1 best companies in Gold and Silver Trading Company
- #3 of 3 best companies in Investment Company
- #4 of 5 best companies in Investment Service
Written by the company
Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.
Contact info
Connaught House, 1 Burlington Road, D04 C5Y6, Dublin 4, Ireland
- (01) 2547901
- info@merriongold.ie
- merriongold.ie
4.8
Excellent
480 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend great service
I can't recommend Merrion Gold enough wonderful service. Very quick payment within a day as I was a seller.
16 July 2025
Reply from Merrion Gold
Thank you for your 5-star review, Martin.
We are delighted that you were happy with your transaction and the service you received. We appreciate your positive feedback and we do hope to see you again.
Kind regards,
Merrion Gold Team.
Very quick efficient service.
24 June 2025
Reply from Merrion Gold
Thank you for your 5-star rating, Ian.
We are pleased that you were happy with our quick and efficient service, and we do hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your kind feedback on the service you received, Brian.
We are delighted that you were happy with your transaction, and we do hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Great service
14 July 2025
Reply from Merrion Gold
Thank you for your 5-star rating. Svetlana
We appreciate your positive feedback on the service you received. We hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Ah, this is a great review. Thank you, Oleh.
We are thrilled that you are happy with the service you received and the transaction was fast and clear. We appreciate you choosing us!
We do hope to see you again.
Kind regards,
Merrion Gold Team.
Had some coins I wanted to sell and…
Had some coins I wanted to sell and decided to use Merrion gold. Everything was handled very professionally. Would highly recommend.
2 July 2025
Reply from Merrion Gold
This is a great review. Thank you, Paul.
We are thrilled that you trusted our service to sell your coins, and your transaction was dealt with professionally. We're also delighted that you would highly recommend us.
Many thanks,
Merrion Gold Team.
Very good staff.was quick in and out…
Very good staff.was quick in and out and paid for what I sold next day
1 July 2025
Reply from Merrion Gold
Thank you for your 5-star review, Neil.
We are delighted that you were happy with our staff and efficient service. We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you, Rjhog, for your 5-star review.
We are delighted that the transaction was professional and painless. This is great to hear. We appreciate your feedback, and we hope to see you again soon.
Kind regards,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Rachel.
We are pleased that you were happy with the service Rachel provided, and we hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Sold gold yesterday at their vaults.
Sold gold yesterday at their vaults.. they paid 1% below spot (which is fair, it is a business)..
I was told that it can take up to 5 days for money transfer to be processed, but it went into my account today (1 day later).
Overall excellent service
24 June 2025
Reply from Merrion Gold
This is a brilliant review. Thank you, David.
We are delighted that you were happy with your transaction and that the funds were there before expected, we aim to please :)
We hope to see you again.
Many thanks,
Merrion Gold Team.
Professional and friendly
Swift and helpful responses to any queries.
Met with friendly and professional staff on collection.
19 June 2025
Reply from Merrion Gold
Thank you for your kind words, Barbara.
We are delighted that you are happy wit the service you received and that the staff were friendly and professional. This is great!
We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
A seamless experience
A seamless experience. Very helpful with the initial telephone enquiry. A smooth and easy transaction. Friendly and professional staff. Highly recommended.
16 June 2025
Reply from Merrion Gold
Thank you, Jimmy, for your great review.
We are delighted that the staff were helpful and professional and that your transaction was smooth and easy. This is great to hear!
We're thrilled that you highly recommend us. We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Very quick and easy.
Very quick and easy.
Simple process for selling and purchasing, very secure.
13 June 2025
Reply from Merrion Gold
Thank you for your 5-star review, Tony.
We are thrilled that you were happy with the service you received.
We hope to see you again in the future.
Many thanks,
Merrion Gold Team.
The staff in Merrion Gold are brilliant…
The staff in Merrion Gold are brilliant from start to finish. Quick response to my queries and always give the best deal possible.
If you're looking to invest in precious metals I'd highly recommend Merrion Gold.
9 June 2025
Reply from Merrion Gold
This is a brilliant review. Thank you!
We are thrilled that you find our staff at Merrion Gold are brilliant and you are dealt with efficiently. It is great to hear that you would highly recommend us, thanks again.
We look forward to seeing you soon.
Kind regards,
Merrion Gold Team.
The professionalism,the prompt response…
The professionalism,the prompt response and much more ease in receiving product is awesome! Thank you so very much.
2 June 2025
Reply from Merrion Gold
This is a great review. Thank you, Fausat.
We are thrilled that you are happy with the professional and prompt service we provide. We look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Five star service
26 May 2025
Reply from Merrion Gold
Thank you for your 5-star rating.
We appreciate your positive feedback and look forward to seeing you again.
Kind regards,
Merrion Gold Team.
Superb
Very professional, friendly staff, and secure premises.
Quick to respond and organised
23 May 2025
Reply from Merrion Gold
This is a great review. Thank you, Con.
We are thrilled that you were happy with our service and that our staff were friendly, professional and organised; we are pleased to hear this.
We appreciate your positive feedback and look forward to seeing you again.
Many thanks,
Merrion Gold Team.
Rachel was very patient and helpful.
8 May 2025
Reply from Merrion Gold
Thank you for your 5-star review, Glenna.
We are pleased Rachel looked after you and was patient and helpful. This is great. We hope to see you again.
Kind regards,
Merrion Gold Team.
Reply from Merrion Gold
Thank you, Lucas, for your 5-star review.
We are thrilled that you were happy with our customer service team and that they were helpful. We appreciate your feedback and hope to see you again.
Many thanks,
Merrion Gold Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.