Mercedes-Benz Financial Services UK Reviews 

They do try an alleviate all worries

Fantastic service. Christian Freebury kept me updated on the progress of my new car. Very professional

My experience getting my new car was very smooth. Connor did an amazing job explaining the process from start to finish and was a great sales person. Thank you Connor for great customer service and i absolutely love my car!

Freddie excelled again this time, he explained everything to us in detail. This is the second car we have bought from York. They have always been very prompt and very professional.

I would highly recommend this dealership. The process to apply for my finance was straightforward and the sales person was extremely helpful

Comprehensive information. Everything was easy to understand. It was quick and easy to complete the process. Also very competitive.

Recently brought new Mercedes CLE from lookers in Shrewsbury.
Great experience
Great Deal.
Straight forward process.
Jake - salesman was great to work with :)

Great experience

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

Easy to set up, user friendly, and pretty much self service in the main. Good product with competitive options to finance your dream motor. Highly recommended.

Fabulous service from the Mercedes team in Plymouth. Great showroom, knowledge team with no hard sell, Dayle who we dealt with was exceptional.

Very simple process from my first approach to the dealership regarding prospective purchase to me taking the car. Finance was handled efficiently and professionally and staff made the process easy.

All fine with MB

All staff are helpful and friendly
No pushy sales techniques

Great service !!!
Jordan is the best salesman i have ever had sell me a car

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ;
it’s the competition from overseas .:
the “3 Ps …..“Presentation,Price,Performance =
An easy sale with Pride.

Ted our salesman at bishop stortford was friendly and welcoming which made the whole experience easy and stress free. Would have no problem recommending the service we received 👍

Great customer service and help to get the deal that suited me.

Whilst I love the car I would never buy from Mercedes in Bolton or from their finance department if it was the last provider on the planet.

Absolutely horrendous from start to finish.

Sell you a load of products that you don’t need and duplicated.

The car came with a faulty latch Bolton made a meal out of it and tried to charge £1000s and smash the door into another vehicle because the service department doesn’t give a crap. Instead of waiting 2 mins for the car to be moved forward.

Taken it to another branch lookers not Marshalls fixed the issue. No problem.

Finance now ripped off to high heaven was told Mercedes finance was the only option by the dealership need up being a bag of crap and instead used it to fleece you for it so they can milk the comission and other incentives out of you.

Customer service was horrendous either long wait times, long automated messages, snooty staff who would do their upmost to be difficult in helpful or patronising despite all you wanting to do is to have an up to date statement with a correct balance to pay.

Instead of bailing out a multibillion pound company and have to fight to get your over payments back.

The staff can’t produce a simple accurate statement.

So you can pay the agreement in full and get out of this complete Hell hole
Of a firm.

Anybody would have thought you were asking for the earth.

Customer service does absolutely nothing to put anything right no accountability, help or anything the only thing Mercedes is interested in is your money.

Helpful, informative and friendly service.