Mercedes-Benz Financial Services UK Reviews 3,554

The experience as a whole was fanatic. Sam our sales adviser really listened to me, understood what I was looking for in my purchase and went above and beyond to get the car I was looking for at... See more

From the moment I set foot into the dealership and met Victoria I knew how much of a help she would be!! I explained the car in which I was looking for and she straight away took me to show me around.... See more

An extremely pleasant experience. Everything well explained and a pleasure to do business with Jeremy Dere. Nothing was too much trouble and all my questions were fully answered. Made me feel very com... See more

I have bought brand new cars from other manufacturers before but this is unique. Showroom and presentation was great. Bob is very professional, accommodating, calm,smiles when talking to us. He is we... See more

Mercedes Benz Finance is a means to an end to get the car you want out of a Mercedes Dealership. They do as much as any finance company does in a competitive market place. Dont expect any special tr... See more

Virtually nothing in the digital process worked correctly. As an example it took me 4 attempts to verify my identity although I have been a consistent Mercedes customer for the past 13 years. Then w... See more

A great experience at Stockport Mercedes & a special thank you to David Heaney who made the car buying process so streamline and straightforward, he explained everything to me step by step. I am s... See more

I had a fantastic experience with Erafan at the Bishops Stortford Branch of Mercedes . He went above and beyond explaining everything very clearly. I went into the showroom quite a few times and it wa... See more

Mercedes have given me excellent customer service especially Nigel from the Croydon branch. The finance deal was unbeaten, my car looked immaculate. Nigel went above & beyond to help us out. Thank you... See more

I am so impressed with John Harwood at Mercedes Benz Whitefield he was extremely professional and went the extra mile for us. The deals they offer are surprisingly good and more affordable than you wo... See more

First class service from Desmond wii recommend him to friends and family clear response to all emails and calls best sales advice and help ever and iv experienced over 170 sale over the years fant... See more

Great service & communication from both Andrew Darby and Daniel Twizzell from the Mercedes Newcastle. This is the 2nd car I've brought from Andy, due to his friendly nature, helpfulness & knowledge... See more

The customer service I received at Whitefield Mercedes was excellent, from my initial enquiry right through to the handover of my new car. All members of the team gave their very best effort in their... See more

I thoroughly enjoyed the whole experience of buying my Mercedes benz at Inverness. The showroom staff were helpful, without being pushy and friendly on every visit. Their knowledge of the products... See more

Paul Cooper, Sales Executive at Eastern Mercedes Edinburgh was friendly, courteous and extremely helpful. He explained clearly all the documents that were to be signed whether manually or digitally.... See more

Everyone was very helpful and friendly. Welcomed by reception and Offered a coffee which made us feel welcome. We weren’t really sure what car we wanted but Tim was very knowledgeable and helpful we... See more

Great experience Toby from Mercedes in Cambridge was very professional and so helpful, he found us the perfect car. He made everything easy for us nothing was too much trouble.

Mercedes Benz finance was a relatively easy and good service. However, be cautious of their PCPs. Despite my vehicle being in excellent condition, being under the annual mileage and putting a larger d... See more

I had a fantastic experience buying my dream car thanks to Hilal and his manager. From the very beginning they were professional, friendly, and incredibly helpful. They took the time to answer all... See more

Overall experience was great. Rates fantastic. Only improvement i could suggest is if all documents to be completed were in one place for the customer to complete the tasks rather than individual emai... See more

Quite the worst Finance Company I have dealt with admistratively wise.Overly complicated identification procedures based on computer systems that just don’t work.Pity as they have an extremely competi... See more

Wouldn't rush back service when buying 3 new cars 2 years ago was very good this time the service was very poor

The York Mercedes showroom staff were especially friendly and professional. Our sales representative Olivia was exceptionally helpful making the process of purchasing our new car a relaxed and ple... See more

To be greeted on arrival by the most wonderful ladies on reception really sets the tone for this showroom. Happy, helpful and professional. Everyone is more than accommodating and you can see that th... See more

This was our 3rd glc, Dan beck from Mercedes Swindon has sold all three to us and he goes the extra mile which is fantastic for the customer. Quality purchase again.

Just purchased my new Mercedes GLC through the Exeter showroom and was looked after by Luke from the start of the process to the finish. He is an excellent salesman and I felt he really cared about me... See more

Mercedes Benz Agnew in Belfast are friendly , professional and provide a hassle free purchase. I had a very positive experience purchasing my vehicle form Agnew Motors. From the moment I ente... See more

We were welcomed by Freddie on arrival to the showroom. We explained what we were looking for and Freddie showed us many different options that would best meet our requirements. From choosi... See more

Very easy and relaxing purchase of my car. Salesman was polite knowledgeable and easy going. At no time did I feel under pressure to buy a car. Would definitely recommend this garage and the whole st... See more

It was my first time purchasing from Mercedes Benz of Liverpool and I genuinely cannot fault them one bit. This is not me saying or giving a review just because everything worked out perfectly. I am... See more

As always we had a great experience at Mercedes Exeter while choosing and buying our car. Rachel on Reception is welcoming. Matt and George are professional, friendly and very helpful.

Simple and logical process easy to follow and clear around elements of the deal

I’ve had a really professional experience from Mercedes. A big thank you to Kenny for being honest and friendly - it has made this process really easy! Thank you!

Delighted with my new Mercedes GLA! Fab service from Emal Akramiam - professional, informative and helpful throughout! He made buying my car very easy and a very enjoyable experience - I would highly... See more

Excellent service from start to finish, Phil Cole could not have been more helpful, nothing was too much trouble. Couldn't be happier with my purchase.

The minute you enter you are met with friendly staff who know their job very well and nothing is under any preasure. Thank you all at Mercedes Portadown. A pleasure doing buisness with. Be assured of... See more

We had such a great experience buying our new Mercedes. Greg pretty was so knowledgeable and explained the whole process which was seamless. They were super friendly and answered any questions we had.... See more

This is my third vehicle purchased through the Bolton site. The overall experience was really positive, Miles kept me up to date with everything and made the process very easy. Miles have arranged car... See more

We purchased a new GLC 300e from Group 1 Mercedes Benz Derby. The experience from the beginning to collecting the car was beyond excellent. It’s our first Mercedes Benz vehicle and we have been amaze... See more

Really poor service from the Loughton management dept

All staff were extremely helpful and friendly. Mackenzie Brown was fantastic throughout the process and Robyn Mclean did great in explaining the tech to me

Excellent service by Robbie and the team at Kingston, Milton Keynes. Highly recommend. Guided me through the sale very professionally. Top service!!

Picked up our new GLE Coupe at the weekend from Mercedes Southampton and very happy with the service we received. Special thanks to Reece, who pulled out all the stops for us.

Premium service! I’m onto my second car with Mercedes Benz. The staff are thorough and very informative. I have to thank Bal for my most recent car, he’s been fantastic!

The showroom staff, in particular Dominc, are fantastic! He really took the time to explain all details to me and show me the features of my new car. Would 100% buy from this dealer again. Thank y... See more

Excellent service from start to finish from Grafton Lickerish and his team. Bought the car on a Thursday and picked it up the next day - over and above service!

Conor was extremely helpful from start to finish. He made the whole experience of buying my dream car easy. I am thrilled with my Mercedes and can’t thank Conor enough for the amazing service. Such a... See more

I'm happy with the car and most of the process throughout purchasing the car. Speaking with the team helped me get exactly what I was looking for in order to get me back on the road.

Service was carried out quickly while I waited, staff were friendly and attentive checking in during my visit to see if I required a drink or snack

Great experience with Mercedes who go the extra mile for their clients. Whilst my agreement has ended i am sure i will be back in the future. Many Thanks