Purchased a pre paid funeral plan for both my wife and myself. Shaun, the representative was brilliant. He clearly guided me through the process, explaining each part fully. Documents were then very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My wife and I had been thinking of a prepaid funeral plan for both of us for a while but kept putting it off. We finally decided to sort once and for all and came across Memoria Funerals online an... See more
Company replied
Very helpful when ringing up explained everything simply and called back later as arranged after we had discussed it. Paperwork arrived by email within the hour and posted paperwork arrived two days l... See more
Company replied
Shaun was fabulous in his level of care and customer service. After having researched several companies it was his initial contact and discussions that gave us time to reflect and go ahead on our own... See more
Company replied
Company details
Written by the company
Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.
Contact info
Units 1 & 2 Willows Gate Stoke Lyne Road, Stratton Audley OX27 9AU, OX27 9AU, Bicester, United Kingdom
- 0800 007 3580
- info@memoriafunerals.co.uk
- memoriafunerals.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Reply from Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
could not beat it
16 September 2026
Reply from Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Shaun was professional
Shaun was professional, patient and very thorough with my barrage of questions. He showed a genuine understanding of what can be a very sensitive & difficult conversation. Thank you Shaun !! ☺️
16 September 2026
Reply from Memoria Direct Cremation & Funerals
We're touched by your feedback and grateful for the opportunity to serve you.
Professional service
The arrangements were made precise and clear, and all my questions were answered.
I felt I was given professional advice and a first class service.
15 September 2026
Reply from Memoria Direct Cremation & Funerals
Your satisfaction is our goal, and we're thrilled to have met it. Thank you for choosing us.
Getting a copy of my funeral plan
The person on the phone was very helpful and her name is Sarah. Found her very patient as I am not very good with my phone.
16 September 2026
Reply from Memoria Direct Cremation & Funerals
Thank you for taking the time to leave a positive review. We're humbled by your words.
Easily completed arrangements
Easily completed arrangements, and compared to some others a very good price!
10 September 2026
Reply from Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
Everything was explained in detail at…
Everything was explained in detail at my pace the service was excellent
16 September 2026
Reply from Memoria Direct Cremation & Funerals
Your satisfaction is our priority. We appreciate your feedback.
Very helpful and good service
Very helpful when ringing up explained everything simply and called back later as arranged after we had discussed it. Paperwork arrived by email within the hour and posted paperwork arrived two days later
8 September 2026
Reply from Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Reply from Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
Reply from Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Good contact,clear and concise
Good contact,clear and concise, no waffle.Good experience.
14 September 2026
Reply from Memoria Direct Cremation & Funerals
We're glad we could provide the support you needed. Your review is greatly appreciated.
Quick and easy application process
Quick and easy application process. Wnen calling to add details of nominated person, very helpful and friendly representative carried out the addition to the plan. highly recommended.
14 September 2026
Reply from Memoria Direct Cremation & Funerals
Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.
Reply from Memoria Direct Cremation & Funerals
We're deeply grateful for your positive feedback.
We had a great woman -KAREN to deal…
We had a great woman -KAREN to deal with.
Made it so much easier to deal with a very sensitive matter that we would all rather not have too!
Both my wife and I took out plans and paid in full after Karen took us through it stage by stage at our pace!
Would not hesitate to recommend contacting KAREN . An asset to the Company!
Thanks
Bill & Sadie Fuller
11 September 2026
Reply from Memoria Direct Cremation & Funerals
Your kind review brightened our day. Thank you for allowing us to assist you.
Very compassionate
Very compassionate service, excellent throughout, took away all the stress from a very difficult time of grief for my Mum who passed away in 2021. I have just pre paid for my own Cremation with no extra cost for future increases.
100% Recommend Memoria Cremations.Brilliant staff.
11 September 2026
Reply from Memoria Direct Cremation & Funerals
Thank you so much for your incredibly kind words and for taking the time to share your experience with us. We’re truly sorry for the loss of your Mum, and it means a great deal to know that we were able to take away some of the stress during such a difficult time.
We’re also honoured that you have chosen Memoria Cremations to arrange your own pre-paid cremation. Knowing that you feel confident in our service and our team is the greatest compliment we could receive.
Thank you for your 100% recommendation. We really appreciate your trust and support, and we’ll be here whenever you need us.
Provides exactly what we wanted at a…
Provides exactly what we wanted at a competitive price. The clincher was the hand delivery of ashes to NOK.
2 September 2026
Reply from Memoria Direct Cremation & Funerals
We're here for you whenever you need us. Thank you for your trust.
Excellent service, from the agent. Friendly, informative and very helpful. Would recommend
Excellent agent made the process smooth and painless. Friendly and helpful, would recommend!
8 September 2026
Reply from Memoria Direct Cremation & Funerals
Your satisfaction is our goal, and we're thrilled to have met it. Thank you for choosing us.
The staff were exceptional,caring and so pleasant…
The staff were exceptional,and made a very sad time smooth and without any hitches. All was on time and I was kept upto date with procedures,dares and time. It was a truly wonderful experience in most difficult circumstances.
3 June 2026
Unprompted review
Reply from Memoria Direct Cremation & Funerals
Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.
Very happy with the service very…
Very happy with the service very professional and made everything easy thank you.
10 September 2026
Reply from Memoria Direct Cremation & Funerals
Your satisfaction is our priority. We appreciate your feedback.
Great Company
I have used there services previously so when I lost my father I had no hesitation to contact them as I knew he would be in safe hands. Very empathic and supportive. Highly recommend.
10 September 2026
Reply from Memoria Direct Cremation & Funerals
Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.
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