Melts my heart Reviews 

181
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the gorgeous, long-lasting scents, stunning appearance, and beautiful presentation of the wax melts. Consumers consistently note that these products make their entire homes smell amazing and are crafted with exceptionally high quality. Some people also felt that orders always arrive very quickly alongside lovely secure packaging and truly helpful customer service. Reviewers deeply appreciate the generous inclusion of thoughtful free gifts and access to various convenient payment and collection options. Many people frequently highlight the friendly communication, responsive support, and absolute ease of ordering from this wonderful business.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the strong, long-lasting scent throw... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction with the fantastic wax melts... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy ordering and quick... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick and fast shipping times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a humidifier from lovely Yvonne today - can I just say I now understand what all the fuss is about with Amalfi Coast oil - OMG - the smell is amazing - the humidifier is stunning. Love the fa... See more

Rated 5 out of 5 stars

I love these Wax Melts. Long lasting scent throw. Using electric melters only. Always extremely well packaged. & 5* communication with the seller. If you've not used b4. Give them a try. I'm sure you... See more

Rated 5 out of 5 stars

Today I received my 2nd order from this business. A reed diffuser. Smells beautiful. My 1st order was for wax melt bars. Beautiful long lasting scents. I use only Electric Melters to melt my waxes. &... See more

Rated 5 out of 5 stars

I’ve used Melts My Hearts wax melts for years now, and honestly, nothing compares. The scents are gorgeous, long lasting , they melt perfectly, and my house always smells amazing. Absolute favourite w... See more

Company replied


Company details

  1. Candle Store
  2. also in
  3. Decoration and Interior Design Store
  4. Flavours, Fragrances and Aroma Supplier
  5. Gift Shop
  6. Home Goods Store

Written by the company

Handmade home and fragrance goods in Glasgow Scotland , boasting strong scented wax melts , the best Reed diffusers , room and linen sprays , hoover discs , carpet dust , hand blown glass wax melters recently added the hugely popular bath and body ranges (whipped soaps, soap sponges , and perfume & aftershaves!


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

41 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing order

Absolutely amazing order. Such beautiful scents and a huge choice to decide from. Always packed with love and care. Always receive a free sample snap bar to try out which is such a beautiful, kind touch. I am in love ❤️

17 February 2025
Rated 5 out of 5 stars

I absolutely love these melts

I absolutely love these melts, the choice of scents is fantastic. I run a dog home boarding business, and am always worried about thar 'dog' smell. Having one or two of these melts on the go between dogs makes such a lovely difference.

17 February 2025
Rated 5 out of 5 stars

Amazing selection of luxury wax melts

Amazing selection of luxury wax melts - been a customer throughout this year after a recommendation. Does not disappoint in terms of quick delivery, beautiful long lasting scents. Highly recommend this company if you are, like me, into wax melts

24 November 2024
Melts my heart logo

Reply from Melts my heart

THANK YOU IM SO HAPPY YOU LOVE THEM XX

Rated 5 out of 5 stars

Fabulous Service

Fantastic wax melts and incredible service

24 November 2024
Melts my heart logo

Reply from Melts my heart

THANK YOU SO MUCH XX

Rated 5 out of 5 stars

Highly Recommended

Just received my latest order from Melts My Heart and it smells gorgeous. Ordered the Bumper Christmas Wax Melt Pack and the smell is divine. Love every one of them. Thanks again. Highly recommend!

28 November 2024
Unprompted review
Melts my heart logo

Reply from Melts my heart

YES I LOVE TO HEAR THIS ! THE XMAS PACK HAS BEEN AMAZING :) ENJOY THANK YOU XX

Rated 5 out of 5 stars

I had such a good experience

I had such a good experience. The pump action on the handsoap was not working and the kind people got in touch immediately and gave me a discount. I didn’t need a refund I was able to decant into another container . I recommend this retailer

4 November 2024
Melts my heart logo

Reply from Melts my heart

again im really sorry about the pump :) ive changed the way i package these and hopefully doesnt happen again , im so please we managed to help you rectify this thank you so much for your lovely review xx

Rated 5 out of 5 stars

Bubble Fairie

Received my monthly box, only tried Bubble Fairie so far, it is lovely, very sweet smell, can’t wait to try the rest

6 November 2024
Melts my heart logo

Reply from Melts my heart

i really enjoyed making this months subscription box and so has everyone so much so had so many messages asking to keep the scents thank you so so much cc

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