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Kismet Blackwood Reviews 

166
•
TrustScore 5 out of 5

4.9

Gift Shop
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Rated 5 out of 5 stars

Ordered some nomination charms as I had the bracelet for my birthday. Asked if they would show me how to change the links, they very kindly not only showed me but did each one, took out some links to... See more

Rated 5 out of 5 stars

Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... See more

Rated 5 out of 5 stars

Gorgeous range of products. This is my go to place for gifts. Staff are always friendly and helpful. Recently used the online shopping option to order a newly released Jellycat, item was delivered swi... See more

Company details

  1. Gift Shop
  2. Coffee Shop
  3. Greeting Card Shop
  4. Home Goods Store
  5. Jewelry Store
  6. Tea House

Written by the company

Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.

Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4.9

All reviews

(166)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ordered some nomination charms as I had…

Ordered some nomination charms as I had the bracelet for my birthday. Asked if they would show me how to change the links, they very kindly not only showed me but did each one, took out some links to make it fit snug, so polite and excellent customer service will definitely be going back! Amazing little shop and staff

12 June 2026
Rated 5 out of 5 stars

Gorgeous range of products

Gorgeous range of products. This is my go to place for gifts. Staff are always friendly and helpful. Recently used the online shopping option to order a newly released Jellycat, item was delivered swiftly and well packaged.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much more convenient. Definately my go-to shop for Warhammer and whenever my daughter wants her Jellycat fix!

9 May 2026
Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend. Great online experience- speedy delivery and well packaged. A present for my daughter (unopened as of yet) but I know she will love it!
I do prefer to try and support smaller local businesses when I can so this little shop is ideal!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Love the fact that the shop stocks high…

Love the fact that the shop stocks high quality stock items, the shop is local and easy to order on line. The interactions through social media and the public is exceptional. The community is allowed to get involved with competitions etc.
well done to you all

9 April 2026

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