My order was not delivered over weeks. Then the parcel got lost and they promised a refund. Now after 3 weeks of the refund promise I still did not receive the refund. Its now middle of September, th... See more
Company replied
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My order was not delivered over weeks. Then the parcel got lost and they promised a refund. Now after 3 weeks of the refund promise I still did not receive the refund. Its now middle of September, th... See more
Company replied
Excellent customer service at every junction. Super helpful customer service staff helped when I mistakenly ordered two units. Sorted a return and sent new units to the correct spec within days. Would... See more
Company replied
I bought a Brizy fan months ago and was so satisfied I bought another 3 ! Theyre extremely well designed and perfectly engineered. Stylish, totally silent in all modes, and really efficient s... See more
Company replied
Its a second kitchen electric item i bought from that brand and both are super strong. Wery well made details. the airfry look modern and works fast , super good. easy to clean, easy to use. Other... See more
Company replied
En Mellerware combinamos tecnología y diseño para hacer tu día a día más fácil, ofreciendo siempre la mejor calidad en cada producto. Master your home life es nuestra invitación a disfrutar de tu hogar al máximo: cocinando, relajándote con la temperatura ideal, cuidando de tus mascotas o entrenando sin salir de casa.
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Replied to 97% of negative reviews
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Aquí tienes un resumen breve y directo para dejar como mala reseña:
I ordered 3 fans and only received 1. I’ve contacted Mellerware multiple times with no response. The customer service is completely unresponsive and unprofessional. Extremely disappointed with their after-sales support — I do not recommend this company.
An incredible price for quality it brings! Fast delivery and very easy to apply! I bought 3 fans with lights and they give a very beautiful and luxurious look. The light comes with warm and cold light. A very cool breezy feeling with multiple speed options. I give it 5 stars! Recommend it to everyone.

Reply from Mellerware

Reply from Mellerware
Very easy to order, the tracking system very efficient, received the goods promptly and in a very good order!
I would use the company again!!

Reply from Mellerware
The transaction with Mellerware was simple and effective. The product, so far at least works well. The only disappointment was the very slow delivery time. The delivery company twice alerted days for delivery and twice failed to deliver on those days. Suggest Mellerware consider using a different, better, faster courier service.

Reply from Mellerware
Ordered online 10 days later no delivery unable to track , had to cancel order as customer services did not reply despite to email requests over 3 days . Poor service
It arrived quickly & we are happy with the product.

Reply from Mellerware
Excellent price, beautiful product and easy to use. Great costumer service.

Reply from Mellerware
Bought a Comfy electric heating 2000W. Works great. App great. Delivered in just a few days. Super happy. You can improve on the manual. i.e. put a QR code to download the app.

Reply from Mellerware
I was happy with Mellerware products and reasonably fast delivery. But when I try to contact them with a review, I can't. It also takes a long time to get any replies. I'll go back to local walk in shops. I've started now already

Reply from Mellerware
The website overall is useful for purchasing, the information available is good and whole process was user friendly.
I give 3 stars because the price in the website is not similar to what i paid and i didnt understand that. I emailed already but they just gave me an invoice of the additional cost that i paid which i still dont understand where it comes from.
But yes, i already bought 2 products from them and its really good.

Reply from Mellerware
It's been one month since I ordered an article.
I was given with a tracking number that gives an incidence, and the shipping company tells me that the parcel has never reached their facilities.
No answer at all from mellerware although I have asked about ten times.
Very very disappointed. Now I'm asking for a money refund but still have no news.
If I could give them -1 I would horrible service DO NOT BUY from them they are a scam company ordered a Hoover about a month ago didn’t arrive and I contacted the costumer service they are ignoring me. Opened a legal case waiting for the lawyer to help me with the next steps DO NOT BUY from these scammers
Very reliable seller. Effortless transaction, promptly delivered. Without asking for it, discount was included for multiple items bought. Much appreciated.

Reply from Mellerware
I purchased more than one item from Mellerware (AirFryer and a Mixer) and I have no complaints about it. Both are pretty good, it arrived very quickly as well

Reply from Mellerware
Still waiting for my product and someone to answer my emails after 10 days past delivery date
User friendly website, easy to purchase. Products delivered timeously, well packed and partly assembled for easy installation. Good value for money, I'm happy. Thanks.

Reply from Mellerware
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