Mejuri Reviews 5,384

Fast delivery
Great products.
Easy site

When it comes to big ticket items, it is really important to stock them in store. I bought 2 diamond tennis bracelets unplanned and spontaneously because I was able to see them in store. When you stock them, we can buy them. If you don't even have a replica model, not only can I not try it on and fall in love with it, but I can't impulsively buy it. I specifically went to the Calgary Chinook Centre mall to buy the diamond tennis necklace for an event, but it wasn't in stock, nor was there even a sample. So I bought it else where. STOCK THEM!

Excellent customer service. Unique designs. A great reputation. Made in Canada. What more could you want?

The store at Bethesda Row was out of some designs that I had seen online. But the sales staff were excellent and showed me alternatives and ensured I left with purchases and happy.
Good location, dainty designs and well priced Jewellery will make me go back again and again. Love all things Mejuri.

One of the best quality jewelry companies on the market.

I have had five piercings at Mejuri and love them all. I have also bought several pairs of earrings. I am thrilled with my purchases.

As a jewelry store with valuable items “My experience at Merjury was wonderful. There was no hassle at all—just a very friendly atmosphere. They gave me the space to browse and choose without any pressure, and they even offered drinks, which made me feel truly special.”

Mejuri has quality pieces that I wear daily. I like the overall design of their items and quick shipping.

I'm very happy with my two recent Mejuri purchases — the titanium signet ring and sterling silver seismic band. Both are great unisex pieces that work equally well for men, women, or anyone looking for something gender-neutral. They arrived within a couple of days, and being able to track the order through Apple Wallet was a nice touch.
Both pieces feel classy and versatile enough for everyday wear or special occasions. The sterling silver seismic band is very shiny and eye-catching, while the titanium signet is lightweight and elegant without being overstated. They also offer eco-friendly storage options — I opted for a pouch instead of a box, and appreciated having that choice. One thing to be aware of: the titanium can scratch if brushed against metal surfaces like a door knob. Otherwise, very happy with the quality and overall experience, and proud to have these two classy rings in my collection.

Back of the earrings got broken after first use.

Customer service was excellent. I brought in a bracelet that was broken and the sales person took it back and replaced it without any issues. She was very professional.

I have had to replace my boyfriend bracelet 3 times under warranty since purchasing it 3.5 months ago. This last warranty I asked for store credit and my request were ignored and I was sent out another bracelet

Had a good customer service experience, but the quality has gone way down. One of my chains broke and I got it replaced quickly and easily which was great, but the new one broke immediately within 1 week.

Every order I’ve placed has been consistently high quality for the price.
The in-store experience at the Flatiron location can be a bit overwhelming since it’s often very crowded when I visit. That said, the customer service representative was attentive and struck the perfect balance of offering helpful suggestions without being intrusive, while still giving me space to browse. Thanks!

Awful experience. Started with multiple lost packages for my bridesmaids. I had to go in store to purchase the items and was promised I would be refunded for the online lost items. Wasn’t. Spent over $2k! Then one of my bridesmaids had to change her size of bracelet and my card was automatically charged without any authorization. The whole process has been an absolute nightmare. Never shopping here again. Not worth it.

We have purchased many things from Mejuri in the past, spending a fair amount of money. For the most part, service has always been good with the items delivered as advertised but then again, there hadn't been any issue until the last time.
I purchased a silver open bracelet that developed a crack after about 6 months. Twice my warrantee claim got denied as they said scratches aren't covered. Twice I assured the customer service person that it wasn't a scratch but a crack, twice I got denied. It wasn't until I went to a physical store and showed the bracelet to the assistant manager that the warrantee was finally honoured. This has left a sour taste in my mouth and as soon as the store credit is spent, I will never purchased anything from Mejuri again. I like your product but for me, customer service is a deal breaker and you failed.

Update to my above review.
Mejuri has reached out, admitted they fell short and gave me a store credit as a show of good will. That gesture is much appreciated and I think speaks well of their respect for customers.
It's too bad it took so long and a review to improve things but here we are.

Super cute jewelery, great quality and very caring customer service.