Megazip Reviews 

2,380
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of ordering and the availability of hard-to-find genuine parts, often for older or imported vehicles. The delivery service is frequently highlighted for its promptness, excellent packaging, and clear communication regarding shipping updates. Many people appreciate the attentive customer service, quick responses, and the helpfulness of the team in ensuring correct part selection. However, some customers also noted issues with pricing, mentioning that parts could be significantly more expensive than other suppliers, or that shipping costs were unexpectedly increased after an order was placed. A few other people also felt that delivery times were not always met, leading to delays and inconvenience.

What people talk about most

Product

People report positive experiences with product, often praising the availability of rare and genuine parts... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and prompt... See more

Order

Users describe positive interactions with order, highlighting the ease of placing orders, the selection... See more

Service

Reviewers highlight positive aspects of service, often praising the excellent and reliable assistance... See more

Price

Consumers find price to be ambiguous, with many reviewers praising competitive pricing and good value,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

This isn't the first time I've purchased from Megazip, and it won't be the last. This time, it's from Japan to the always bureaucratically complex Argentina via state postal services. Even so, it alwa... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(2,380)

181 reviews in the last 12 months

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Rated 1 out of 5 stars

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER, DON’T BUY FROM THEM!!
I ordered a cable coil for my car, from UAE Warehouse. 1 week in and still no sign of shipping. They contact me saying I need to pay more for shipping because the volumetric weight is over the limit. Ok, let’s pay! ANOTHER week in, they contact me and say they don’t have it in stock in the UAE warehouse and that if I wanted it they could ship it from Japan for 100$ more! Worst experience ever.

4 June 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Edoardo,

We're sorry that your experience with us was not as smooth as expected. It is fair that you feel so disappointed, and we would like to apologize for this.

Please let me tell you more about how it works. We sell a wide range of original spare parts and accessories, and over 10 million original parts can be found on our website. Every effort is made to keep stock levels up to date and accurate. However, on rare occasions, information about the exact availability of a spare part can be delayed or outdated. Let us assure you that such situations are uncommon.

We understand that this is not an ideal situation, but we hope you'll give us a chance to make it right. Please visit your Megazip account for more info.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

First time customer

First time customer. Delivery from Japan. Worked out very well - correct / genuine Honda parts received within 1 week (6-12 business days promised when ordering, received after 5 business days), great communications, great pricing. Based on my experiences, highly recommended store.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Excelent website

1st time ordering from isla mujeres, Mexico: Everything went smoothly. Comunication on point. Handling and shipping in time.
Payed 15% of import taxes when delivered (already knew about it)
Yamaha OEM parts. Hats off.
Keep it Up Megazip! Will order again!

29 May 2025
Unprompted review
Rated 4 out of 5 stars

Genuine parts priced right

My Lexus parts were exactly as expected—Genuine Toyota parts in original wrappers. Shipping speed from Japan was impressive, but still took a while so plan accordingly. The packaging was traditional Japan: Very neat, taped perfectly, and considerate of its contents. Even with shipping, I still saved a lot of money over buying from the Lexus dealer.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Ian,

Thank you for your feedback.

We understand that spare parts are often needed urgently, and we do our best to organize quick delivery. True, the ETA of some of the parts from your order has been moved further, so we've discussed this in advance, and offered the best option.

We're always happy to check the stock before the payment is made, and arrange the fastest delivery. There are a few different options here, among them is to ship the back-ordered parts separately.

If you consider using our service again in the future, we can offer placing an order and just email us. We'll do the rest: check the stock, the shipping fees, and special offers for loyal customers.
Just let us know, we'll be more than happy to help.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Unprofessional Service and Unacceptable Delay – Never Again

I placed an order for two items from Megazip on May 08, 2025, and was told delivery would take 5–7 days. As of May 22, the tracking information hasn’t updated since May 14 — the package is stuck in Japan with no movement for 10 days.

Despite contacting their support, I was met with vague excuses about customs and shipping delays. They refused to escalate the issue or offer any solution. Instead, they simply repeated that the delay is “normal” and that I must wait even longer.

This is not acceptable, and this level of poor communication and lack of accountability is incredibly unprofessional. I’ve now had to prepare a PayPal dispute to protect myself.

This was my worst and last time ordering from Megazip. Avoid if you value your time and money.

22 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Abdulrahman,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

We've been monitoring the updates on a daily basis, and as of today, your package has been safely delivered to Saudi Arabia customs. Please find more on Saudi Post website.

We're willing to offer you the best solution in this case. Please find more in your Megazip account.

Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 1 out of 5 stars

Don't order from them

Don't order from them. They never sent me the item and are blaming the shipping company. I'm requesting a refund, but they say they can't process it until the parcel is officially declared lost. Very disappointing.

9 April 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Joseph,

Thank you for reaching out and sharing your concerns.

I understand your frustration regarding the delay with your order, and I sincerely apologize for the inconvenience this has caused. We've submitted a search claim, and are currently awaiting the update from the shipping carrier.

Please note that delivery times can sometimes exceed the usual estimates due to flight availability and customs processing in transit points. The estimated delivery timeframe provided on our website serves as a guideline.

At this moment, we cannot cancel your order as it is still in transit. However, we're willing to compensate you for the delivery costs once we have more information from the shipping company.

We're closely monitoring the updates in a daily basis, and going to keep you posted. Thank you for your understanding, and we appreciate your patience while we work to resolve this matter.

Sincerely,
Megazip Team

Rated 3 out of 5 stars

The parts was good

The parts was good
The first price was ok
But after i did the order and pay for it
After 2 days i got email to add 280 $ (shiping cost was 380$ insted of 100)
I payed but it was not fair

6 May 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Zabary,

Thank you for your feedback.

We understand your disappointment and offer our apologies for the inconvenience caused. Please let us tell you more about shipping. Our website calculates delivery cost based on physical weight of the ordered items and destination.

FedEx and DHL take into account the DIM weight when calculating the valid cost. We check every such order, before passing to the supplier. And to make sure our customers are ware of this, we have this info posted on our website: https://www.megazip.net/information/shipping_and_delivery

We've offered you shipping to Israel by DHL or FedEx at the best economical tariffs. As a result, you've selected DHL shipping. Once of the fastest delivery options. If you consider using our website again in the future, we advise you to place an order but not to proceed with the payment. Our team will be happy to check all shipping options for you. And there's more, to make your future experience with us much smoother, please find a special offer in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

I am impressed with the price and the…

I am impressed with the price and the purchase. In my situation I needed a gas tank for a 2004 Honda Silver wing. To my surprise the were able to locate and ship a brand new tank. Will I come back and offer future purchases. Of course I will. Thank you and happy riding 😊

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Battery air filter from Megazip.net

I was looking for a battery air filter for my JDM car which was exclusively for that vehicle hence couldn't find it locally. That's where Megazip.net came to rescue and offered me genuine product at astonishingly competitive price even after adding shipping cost from Japan. I got so excited I placed the order instantly then regretted why I didn't order more quantity. I message to customer service and they fixed the quantity and price for me without any delay. Even with public holiday in Japan, I received my parcel in Sydney within 10days. I can't thank them enough for the service I have received.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Kawasaki Genuine parts

The parts that I order was original genuine Kawasaki parts and they fit perfectly.Guys don’t spend money to useless Chinese parts for your motorcycle.
I spent more money, but it worth it!

16 April 2025
Unprompted review
Rated 5 out of 5 stars

Always excellent and my go to company…

Always excellent and my go to company for Japanese car parts over the last 10 years. Very helpful customer service team, items arrive from Japan within 2 days all reasonably priced and well packaged. Megazip are brilliant. I couldn't keep my cars on the road without them

1 May 2025
Unprompted review

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