I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more
Company replied
Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more
Company replied
When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more
Company replied
Company details
Written by the company
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Contact info
United Kingdom
- 0800 012 9098
- megaretailer.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Megaretailer
Thank you for your fantastic review. We're so pleased to hear you're enjoying our wide range of products, great prices and fast delivery. Your support means a lot to us and we look forward to seeing you shop with us again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that you're happy with our products, prices and speedy delivery. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Quick delivery, good price, good customer service
Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support got back very quickly. Got refund for bottles which had leaked. So all sorted. Suspect just issue with this one type of bottle as other box with another type of shower gel was all fine. Had delivery of 4 boxes. 3 all good. Just issue with this one. Would order from again
5 October 2026
Reply from Megaretailer
We're really sorry to hear that your shower foam bottles leaked during transit. This is certainly not the experience we want our customers to have.
We aim to ensure all orders are packed securely, and we appreciate you bringing this to our attention. We'll share your feedback with our team so they can look into what happened.
From what we can see, this appears to be the first time you've contacted us about this issue. Please don't hesitate to get in touch with us directly so we can look into this further and offer an appropriate solution.
You can reach us on 0800 012 9098 or email us at orders@megaretailer.com.
Thank you for your feedback, and once again, please accept our apologies for the inconvenience caused.
Excellent service
Excellent service! The items were well packed in a box & delivered quickly. The products were exactly as described. I will be ordering again. Thank you.
12 October 2026
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your order arrived quickly, was well packed and that the products were exactly as described. We really appreciate your support and look forward to welcoming you back for your next order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
My delivery order
I’ve ordered three times now from these people and the 2nd delivery I had a slight problem with a sachet spilling it contents but they were straight on it offering me a good will money off coupon for my next order and my third delivery had 1 of the 3 boxes missing and again they were straight onto the courier company and the missing box’s was delivered in the hour so can’t fault them their prices are very good on their offers and they make it very clear the dates on everything it arrives in really strong boxes and well wrapped inside to stop stuff getting damaged. I would definitely recommend them.
12 October 2026
Reply from Megaretailer
Thank you so much for your fantastic review and for choosing to order with us three times. We're really pleased to hear that our team was able to resolve the issues quickly and provide the support you deserved. We always aim to offer great value, clear product information, and careful packaging to ensure your orders arrive in the best possible condition. Your recommendation means a lot to us, and we truly appreciate your continued support.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Very pleased
Great price for decent quality products. Speedy delivery, instructions followed so brilliant all round. Thank you.
5 October 2026
Reply from Megaretailer
Thank you for your wonderful review. We're so pleased to hear that you’re happy with our prices, product quality and speedy delivery. It's great to know everything went smoothly and your instructions were followed. We really appreciate your feedback and hope to see you again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Always a great choice and the prices…
Always a great choice and the prices are excellent
2 October 2026
Reply from Megaretailer
Thank you for your fantastic review. We're delighted to hear that you're happy with our selection of products and affordable prices. We really appreciate your support and look forward to serving you again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
GREAT ITEMS WITH GREAT SERVICE.
9 October 2026
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that you're happy with our products and service. We really appreciate your support and look forward to serving you again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
We're sorry to hear that you're unhappy with your order. This appears to be the first time you've contacted us about this issue, and we'd appreciate the opportunity to look into it and help resolve the situation.
We sometimes offer products close to or past their best-before date at a discounted price to help reduce food waste, while allowing perfectly good items to be enjoyed. However, we'd be happy to clarify the situation regarding your order.
Please don't hesitate to get in touch so we can look into this further and offer an appropriate solution. You can reach us on 0800 012 9098 or by email at orders@megaretailer.com. We'll be happy to help.
Perfect shop
It was quick and simple. It got delivered fast and super detailed tracking with shop massive thanks
5 October 2026
Reply from Megaretailer
Thank you for your fantastic review. We're delighted to hear that you found the ordering process simple and that your delivery arrived promptly with detailed tracking updates. We always aim to make shopping with us as easy and convenient as possible.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com
Excellent
Fast delivery great price well packaged super items my first order very pleased will be using again
5 October 2026
Reply from Megaretailer
Thank you for your amazing review. We're delighted to hear that you're pleased with our prices, product quality, fast delivery and careful packaging. It's wonderful to know that your first order was a great experience, and we look forward to welcoming you back again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Value for money
Found this company to have a good range of products with value for money. Delivery was within a few days, would buy from here again
5 October 2026
Reply from Megaretailer
Thank you for your lovely review. We're pleased to hear you're happy with our product range, value for money and quick delivery. We really appreciate your feedback and look forward to welcoming you back soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.
Reply from Megaretailer
Thank you for positive feedback. We're delighted to hear you had a good overall experience with us. Your feedback is appreciated, and we look forward to serving you again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Fantastic prices and great selection
Fantastic prices and great selection. fast delivery.
29 September 2026
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that you're happy with our prices, product selection and quick delivery. We always aim to provide the highest level of service. Your feedback is greatly appreciated.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Prices are spot on quality goods at a…
Prices are spot on quality goods at a fraction of the prices in the shops well packaged quick delivery
25 September 2026
Reply from Megaretailer
Thank you for your amazing review. We're delighted to hear that you're happy with our prices, product quality and quick delivery. We always aim to offer great value for money while ensuring your items are carefully packaged and arrive safely. Your feedback is greatly appreciated.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Reply from Megaretailer
Thank you for your lovely review. We're delighted to hear that your orders consistently arrive on time. We also love adding a little extra to your order whenever we can, so it's great to know these little surprises are appreciated. Thank you for your continued support, and we look forward to serving you again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
GOOD COMPANY
THE WEBSITE IS EASY TO USE AND THERE ARE SO MANY ITEMS TO CHOOSE FROM AT GREAT PRICES DISPATCH TIME IS GOOD TOO WILL BE USING AGAIN SOON
1 October 2026
Reply from Megaretailer
Thank you for your fantastic review. We're delighted to hear that you find our website easy to use, enjoy our wide range of products and appreciate our great prices and quick dispatch times. Your support means a lot to us, and we're thrilled to hear you'll be shopping with us again soon.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com. We look forward to welcoming you back!
Excellent price and fast delivery will…
Excellent price and fast delivery will definitely be using all the time now
25 September 2026
Reply from Megaretailer
Thank you for your brilliant review. We're delighted to hear that you're happy with our prices, product quality, and speedy delivery. We always strive to offer great value for money while ensuring every order is packed with care and arrives safely.
Your feedback means a lot to us.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or by email at orders@megaretailer.com.
Straightforward transaction
1 October 2026
Reply from Megaretailer
Thank you for your positive review. We're pleased to hear that everything went smoothly with your order and that you had no problems.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
Good service and product was as described
The goods were delivered in the time as stated and were exactly as described.
1 October 2026
Reply from Megaretailer
Thank you for your wonderful review. We're delighted to hear that your order arrived on time and was exactly as described.
Providing reliable service and products that meet our customers' expectations is very important to us, so it's great to know we delivered on both counts.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.