MegaMow Reviews 362

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and the excellent results achieved, often highlighting the transformation of their lawns. The staff are frequently described as professional, friendly, helpful, and attentive to detail, ensuring a neat and tidy outcome. Many appreciate the flexibility and the peace of mind that comes with consistent, high-quality lawn care. However, a small portion of people were dissatisfied with the service they received, mentioning a decline in quality over a few months. Some customers also noted that the quality of service can depend on the specific individual performing the work.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Staff

Clients share positive opinions on staff, consistently highlighting their professionalism, reliability, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, did the cuts when said garden looks great. I had an issue as realised I'd chosen the size up. I read some reviews about customer service not responding when wanting to cancel or change... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with the service so far. The team is very flexible and always does a great job. Whenever I have any questions or requests, they respond almost immediately, which I really a... See more

Company replied

Rated 5 out of 5 stars

MegaMow did an excellent job on my lawn. The team was professional, reliable, and paid great attention to detail. My lawn looks fantastic—neat, healthy, and better than it has in a long time. I’m very... See more

Rated 5 out of 5 stars

MegaMow have been doing my lawn for years and have been absolutely reliable and helpful. The people who come to mow/strim are always willing to answer questions and listen to what I want - for example... See more

Company replied


Company details

  1. Lawn Care Service
  2. Gardener

Written by the company

MegaMow provides a reliable, regular mowing service for busy people who value their free time and have better things to do than cut the grass week in, week out. We offer a professional grass cutting service in Ashtead, Crowborough, East Grinstead, Epsom, Haywards Heath, Horsham, Redhill, Reigate, Sevenoaks, Tonbridge, Tunbridge Wells & Uckfield.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

5-star
4-star
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2-star
1-star

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Happy customer

I thoroughly recommend MegaMow’s garden tidying services as well as lawn cutting. The transformation was amazing and the clear up was thorough. Efficient, friendly and fast.

3 October 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review.
We are pleased to hear you were happy with our service.

Rated 5 out of 5 stars

Hedge andhgeneral

Expertly done no fuss 2 very friendly,helpful men. Very pleased.

26 September 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review.

We are pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Excellent service

The guys turn up regularly and do a good job. I had one brief reason to complain, but it was resolved promptly.

24 September 2022
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Reply from MegaMow

Thank you for leaving an honest review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Worked hard and did what we asked. Tidied up well.I would recommend them.
Good value for money.
Courteous and punctual.
Hedge now looks very neat.

22 September 2022
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Reply from MegaMow

Thank you for leaving such a wonderful review.

Rated 5 out of 5 stars

I have had a really fabulous service…

I have had a really fabulous service from Mega mow and would highly recommend them. Affordable, polite, efficient and friendly. I’ve been a professional gardener for over 12 years andante recuperating from surgery. I love my garden and Tom came and did a superb job cutting and edging my lawns front and back- Im thrilled. I also can’t currently cut my front hedge - and after a great quote I’m really looking forward to these being beautified in the next week or two. Thanks Rob, Tom and all the team- fabulous work- whenever I need your help I will without hesitation ask for you !

13 September 2022
Unprompted review
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Reply from MegaMow

Thank you for taking the time to leave us such a wonderful review. It is great to hear that you have been happy with our service.

Rated 5 out of 5 stars

My lawn looks beautiful!

My lawn looks beautiful! The service was excellent and he was always prompt and courteous.

7 September 2022
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Reply from MegaMow

Thank you for leaving us a review Kate. It is good to hear you have been happy with our service.

Rated 5 out of 5 stars

Excellent service

Excellent service. No problems, not once. Turn up, do a great job, leave again. Perfect!

23 August 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review. It's great to hear you are happy with our serivce.

Rated 4 out of 5 stars

Always helpful staff

Always helpful staff - in the office, as well as in the garden!

19 August 2022
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Reply from MegaMow

Thank you for taking the time to leave us a review Lucy, we really appreciate it.

Rated 5 out of 5 stars

Tremendous service!

No sooner had I broken my ankle Megamow jumped to the rescue! Outstanding service, quality of workmanship, such friendly service and excellent value for money. I’ll be using them for sure from now on. Thanks to Rob and his team!

18 August 2022
Unprompted review
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Reply from MegaMow

Sorry about your ankle Geoff, but glad we were able to help.

Rated 5 out of 5 stars

You can rely on these guys

Always friendly, on time, and gets the job done whatever the weather. Highly recommended.

18 August 2022
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Reply from MegaMow

Thanks for the review Alex.
Glad to hear you are happy with our service.

Rated 5 out of 5 stars

Rob and the team have been fantastic

Rob and the team have been fantastic! We are a private business with two very large sites for mowing! Due to the nature of our business, we require external contractors to take part in the DBS process of which MegaMow were more than happy to do.
Rob attended both sites in the initial stages, listened to our requirements and met them every step of the way.

MegaMow are like clockwork. The fantastic team turn up same day each week, produce the same high quality cut, week after week and are really responsive to any changes or requests we make.

25 July 2022
Unprompted review
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Reply from MegaMow

This is wonderful to hear. Thank you for leaving us a review.

Rated 5 out of 5 stars

Exceptional service and reliability!

Rob, Quintin and the team from MegaMow have been fantastic from the very beginning. Rob quickly organised a quotation for our 4 acres to be cut. The price is very reasonable, the team do a fantastic job and I'm always kept in the loop with everything going on and any changes that need to take place. But our needs are always put first.The service from the whole team is just exceptional!

18 July 2022
Unprompted review
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Reply from MegaMow

Thank you for taking the time to leave us a review. We are so glad to hear you are happy with our service.

Rated 5 out of 5 stars

Excellent

Great reliable service - good job done. Excellent communication and customer service. I used temporarily due to injury, would definitely recommend 🌝

17 July 2022
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Reply from MegaMow

Glad you are feeling better now. Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Megamow does a fab job!

Megamow does a fab job of keeping our lawns looking good. The staff is professional, punctual , kind and very patient. We have had to amen few requests with the change of day due to holiday or a part of lawn under the trampoline being left first time. They came back and fixed it all , and I never had any issues after that. Definitely will be happy to join their monthly services again.

12 July 2022
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Reply from MegaMow

Thank you so much for such a wonderful review. We are pleased you are happy with our service.

Rated 5 out of 5 stars

Pregnancy struggles to keep on top..

I’m In my last trimester of pregnancy and finding hard to keep up with the growth of my garden, I got a flyer through the door and thought yeah let’s give them a try.. as so it happens I was in hospital all evening as my baby’s heartbeat wasn’t great, I completely forgot about my lawn was ment to be cut that day but I left my side gate open for them and they did a fantastic job it was nice to come home to a fresh cut lawn, I wasn’t expecting them to cut it as my lawn was so over grown and being pregnant it’s just a struggle, thankyou soo much for my lovely cut lawn, it’s something I don’t have to worry about takes a load of my mind that I don’t have to worry about keeping up with my garden I really appreciate all you hard work thankyou soo much x

2 July 2022
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Reply from MegaMow

Thank you so much for your wonderful review, we really appreciate it.

Rated 5 out of 5 stars

Look no further......................

If you want your lawn cut then look no further! Fantastic service. Our lawn was badly out of shape - didn't recognise it by the time he'd finished!! Really lovely guy as well. Highly recommended!

1 July 2022
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Reply from MegaMow

Thank you for that Julie, We are glad you are happy with our service.

Rated 5 out of 5 stars

Greg was an absolute star for us

Greg was an absolute star for us
The team are also very response on email which is incredibly useful.

30 June 2022
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Reply from MegaMow

Hi Alex, thank you for taking the time to leave us a review. We are glad to hear you are happy with our service.

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