Oaktree Garden Centre Reviews 2,059

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting the efficiency and ease of the ordering process, from initial purchase to final delivery. Many people highlight the helpfulness and politeness of the delivery drivers and staff, along with the high quality of the products and competitive pricing. Consumers also appreciate the prompt communication and timely delivery. However, some customers also noted issues with communication, mentioning that while the product quality and price were good, the company's responsiveness could be improved. A few other people also felt that delivery times were longer than expected, despite promises of express delivery, and some experienced delays in receiving responses regarding missing parts.

What people talk about most

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the speedy and efficient delivery,... See more

Product

Reviewers mention positive feedback about product. Customers are consistently pleased with the quality and... See more

Service

Users describe positive interactions with service. Many customers praise the excellent and efficient service,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the competitive and good prices,... See more

Order

People report positive experiences with order. Customers praise the easy and efficient ordering process, with... See more

Based on these reviews

Rated 5 out of 5 stars

What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day bef... See more

Rated 5 out of 5 stars

First time purchase from this company and delighted with the service provided. Usually a bit tentative ordering online from a company unknown to me, however the experience was straight forward, easi... See more

Rated 5 out of 5 stars

Excellent service. Placed the order and received a confirmation email. The following day had a phone call to arrange delivery. The furniture was delivered 2 days later, the driver called ahead, was on... See more

Rated 5 out of 5 stars

We ordered garden furniture & the process couldn’t have been more efficient & stress free. I spoke to a member of staff, who was really helpful, ordered it online & it arrived 2 days later. I am reall... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Store
  3. Garden Center
  4. Grill Store

Written by the company

Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!

Oaktree Garden Centre

Written by the company

Garden Furniture & BBQ Price Commitment
Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
Seen It Cheaper
Just give us a call on 01344 578333

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent quality and superb service

Ollie from online sales ensured an excellent service - we struggled to put up our garden table so a team were sent out to help with no complaint - the whole experience of dealing with Oaktree was great and price and product quality couldn’t be beaten - top marks

8 April 2026
Rated 5 out of 5 stars

Fantastic customer service!

Fantastic customer service!
We bought a BBQ there and both of us were extremely impressed with the the member of staff, Dan, who dealt with us. He was very knowledgeable, kind and helpful. Dan arranged to have our chosen BBQ assembled and delivered to our home within a few days. The two guys who delivered it were also really helpful and carried it right round to the back of our house and placed it on our deck. We couldn't have asked for more.
The butcher there was great too.
Thank you to all the staff at Oaktree!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Communication was excellent with a phone call to confirm order and dispatch. Delivery arrived as expected and driver was very helpful. Very quick service too, and the price of the product was very competitive. Can't fault this overall purchase experience

30 July 2025
Rated 4 out of 5 stars

Great second time round next day…

Great second time round next day delivery. First not so good as the parcel never appeared

however would not hesitate to buy products again in the future. Very helpful on the telephone on Monday.
i was told to ring on Monday when i rang on Saturday.

17 July 2025

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