Fabric by Gerber Life Reviews 2,353

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease of use and simplicity of the platform, finding the entire process, from understanding to completion, to be straightforward and quick. Many people appreciate how user-friendly the website and its features are, making tasks like filling out forms or creating documents very accessible. The overall sentiment points to a smooth and uncomplicated experience, with consumers frequently describing the process as fast, easy, and convenient.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers found the process smooth, simple, and quick,... See more

Based on these reviews

Rated 5 out of 5 stars

I wasn’t sure how to go about creating a will but as I was looking into life insurance I came across this. Wow! Super easy to understand and fill out! Definitely made it a smooth process for me which... See more

Rated 5 out of 5 stars

The entire process, from getting approved to choosing your coverage, is simple and quick. The website and all its features are user friendly as well.


Company details

  1. Life Insurance Agency
  2. Term Life Insurance Provider Company

Written by the company

Fabric by Gerber Life can give parents like you term life insurance that’s designed to be affordable, plus free wills, access to college savings funds, and more tools to help protect your family’s financial future—all in an easy online experience. Our goal is to provide the peace of mind that comes with knowing that you’re helping to keep your family protected.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

They deleted by savings account and now I can’t deposit money back

The deleted the savings account by mistake and then gave me a measly $25 Amazon gift card. And now when I try to add money to a new UGMA account, it’s saying I have to connect my bank. My checking account is already linked. I tried to deposit $1000 last week and it failed but I have the funds. Getting in contact with anyone is frustrating because they take forever and don’t even respond after seeing messages.

1 April 2026
Unprompted review
Fabric by Gerber Life logo

Reply from Fabric by Gerber Life

We’re sorry to hear about your experience; this isn’t the level of reliability or support we aim to provide.

We understand how frustrating it is to run into issues when trying to take action on your account, especially when things aren’t working as expected or responses feel delayed.

A member of our team has reached out with next steps to help troubleshoot. Please keep an eye out for that message, as we’ll need your response to continue moving this forward.

We appreciate you taking the time to share your feedback and are continuing to improve how we support situations like this.

Rated 1 out of 5 stars

I have 8 grandchildren and my husband…

I have 8 grandchildren and my husband and I wanted to do something financial for all of them. We decided to try Fabric by Gerber considering we could set up recurring monthly contributions and the money would be invested for us. Good thing I only started with 3 of them before setting up 8 accounts. The customer service is nonexistent. You would think that company is a 100% profit billionaire club by the lack of care for customers. Please do not be fooled by the good reviews. I don't know where those are coming from but I don't believe they are real. The bad reviews are the real deal. We are all experiencing the same bad, negligent, careless no-service treatment. I am so disappointed because this is exactly what I was looking for. Instead of the constant headache, I have decided to close all accounts now and move the money into Treasury Direct, purchasing bonds for the kids. This will still allow for interest accrual and when I have a question or need help, I'm able to get that assistance within minutes. Let's see how difficult it is going to be to get MY MONEY back from them out of those accounts, and back into my bank account to invest WISELY. Take my advice and do not invest with Fabric by Gerber. You are only asking for trouble and you will have yourself to blame when it all goes bad. Good luck to you all!

30 March 2026
Unprompted review
Fabric by Gerber Life logo

Reply from Fabric by Gerber Life

We’re really sorry for your experience, especially given your goal of setting something meaningful up for your grandchildren.

We understand how frustrating this situation has been, and your case has already been escalated. Our team is actively working to investigate and address the underlying issue.

We take feedback like this seriously and are continuing to improve both how we investigate issues like this and how we communicate along the way. Your experience is not the one we aim to provide, and we appreciate you taking the time to share it.

Rated 5 out of 5 stars

I'm so glad I found this

I'm so glad I found this! The information for completing my Will was clear, concise, and incredibly helpful—especially in understanding what I'll need to have ready. Great resource!

10 January 2026
Unprompted review
Rated 1 out of 5 stars

Fabric by Gerber Life

Fabric by Gerber Life has an unreliable website that constantly crashes and will not allow me to update my payment information. There is no way to speak to a live person—only an option to leave a message for a callback. The system directs you to the website’s “live chat” for faster help, but the chat only states they will respond within 12 hours, which is not live support. I’ve been trying to contact Fabric by Gerber Life since January 21 with no success.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Trust in Gerber

Gerber made the whole process simple and easy to understand. I was raised on Gerber products, so it's ironic how they were a part of my beginning and end. Thank you

27 January 2026

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