The nurse that called me today was wonderful. Patient understanding, professional, you couldn’t ask for more. However, the day prior, when I spoke to a call representative (female) who was in South Af... See more
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My Care Coach was informated. She gave me information on how to continue my goals. She was caring, encouraging and respectful. I truly do enjoy my meetings with my Care Coaches and will continue to do... See more
My Doctor was very kind and informative . He took time to listen to me, and he answered my questions, But I wasn’t told that I would have to take blood tests at Quest lab. But the email sent later inf... See more
Company replied
It was super easy to schedule the appointment - there were lots of available times and dates! My appointment was set up for 10am the next day, I received multiple reminders, and the dr. started the ap... See more
Company replied
Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Very helpful and kind
The nurse was very helpful and friendly. I missed our initial call time and then she had to call me back because I was having phone issues - she was very understanding and patient, which I really appreciated! I'm very excited to start on the medicine and hopefully start seeing results soon.
23 June 2026
Unprompted review
Excellent in communication & follow-up
Excellent communication. This doctor was wonderful at explaining problem, and also in safe guards for me to follow so this does not happen in the future.
23 June 2026
Dispatch Manager
I'm very happy with the medication and my results. She did inform me on upping the dose after the second week. I've just kept it at 2.5. I have 10 more pounds to my goal.
21 June 2026
BEWARE OF FALSE ADVERTISEMENT AND POOR CUSTOMER SERVICE FOLLOW THROUGH!
I started with MedVi as of last Friday, a friend of mine has had great success. When speaking to customer service, I was hesistant due to SALES scams. He assured me I was locked in at a discounted rate for the duration of my subscription. When I went back to my dashboard to set up appointments, sure enough, it was a sign-on special. I have called and asked to speak to a supervisor 4 times since then, each time I get the run around, I've asked for a refund (no call back even after I was told an hour), they don't respond. I 've asked them to check the recorded conversations, they would hear the FALSE advertisement, but they are avoiding me for the sale. BEWARE OF FALSE ADVERTISEMENT AND POOR CUSTOMER SERVICE FOLLOW THROUGH!
Response to Medvi-6/25, your specialist did review and sent an email response, after I requested you listen to any and all recordings that you said are used for training and review. As well, since I hadn’t heard back and medicine arrived, I started it knowing I’m canceling the subscription and moving to RO in July. Your practitioner also didn’t call in nausea meds as she indicated. I called two days ago and no response. Unacceptable service!
18 June 2026
Unprompted review
Reply from MEDVi
Hi Destini, we’re truly sorry for the frustration regarding your subscription rate and the difficulty you’ve had reaching a supervisor. It’s important that our communication is transparent, and we want to review your case to ensure your refund is handled properly. Your feedback helps us improve the **MEDVi customer service experience** for all our members. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
My medical consultant was helpful and…
My medical consultant was helpful and kind, answered all my questions and she was knowledgeable in her field.
21 June 2026
Visit
Everything was well explained, patient and informative. The nurse practitioner was very polite.
22 June 2026
Professional
Professional, answered all my questions did not have to pause to think about her answers. She was very clear and informative.
22 June 2026
This program has help me a lot
This program has help me a lot. Beside losing the weight. I’m out of prediabete
Thank you
30 April 2026
Unprompted review
Coach was supportive
Coach was supportive, offered helpful tips and advice to assist with setting and meeting my goals. Great session!
22 June 2026
Unprompted review
very personable
very personable, listened offered advice went over goals and expectations. Wanted to be sure that I wasn't having any difficulties or questions that I needed answered and all went great very happy with the service and it's very appreciated. Since sometimes you feel like you're on your own during this process so thank you.
22 June 2026
Unprompted review
Sierra was very sweet!
Sierra was very sweet… I look forward to talking with her in 3 weeks
22 June 2026
Unprompted review
The care coach review
The care coach, this time had an annoying background music playing which made hearing the coach very difficult.
She was helpful with suggestions on what to try so success would be more attainable.
I am hoping with my next dosing to move to a larger dose.
22 June 2026
Unprompted review
Reply from MEDVi
Hi Tammy, we're sorry the background music made it hard to hear your coach, but we're glad her suggestions were helpful. Thank you for trusting the MEDVi weight loss program with your goals. We’ll fix these audio issues to make sure your next conversation about your dosage is perfectly clear.
-The MEDVi Team
Denise was helpful and offered a couple…
Denise was helpful and offered a couple of suggestions for improving my health.
22 June 2026
Good company to work with
So far MedVi has been a good experience. I have been happy with the the monthly coaching sessions and the ease of ordering my shots
22 June 2026
Great visit!
She was friendly, professional and very helpful. The video call was very easy to access and it went very well.
22 June 2026
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