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Rated 4 out of 5 stars

we just got back from secrets royal beach. The crew at sugar reef pool bar was fantastic and went above and beyond to make our stay great. A big "oh my god !" shout out to Rander,Jorkni, Euri, Yoyo, a... See more

Rated 5 out of 5 stars

Jenna, a Prescott, AZ manager stood by us contacting Jonathan in a Phoenix area Lowes warehouse, a more direct manager of Customer Care Services. He in turn agreed with us and sent another applicance... See more

Rated 5 out of 5 stars

We had the best vacation at Secrets Royal Beach in Punta Cana! The sweetest Gabriela, Yolemmy, & Bemjamin took the best care of us at the Sugar Reef Bar which is located in between both big pools! Thi... See more

Rated 2 out of 5 stars

Their paid plans are massively overpriced. Their free plan was reduced in functionality to be almost worthless, then I get an email telling me that in less than 30 days all my data will be DELETED... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Medallia is based in San Mateo, California, and provides Software-as-a-Service Customer Experience Management and Enterprise Feedback Management software as well as services to hospitality, retail, financial services, high-tech, and business-to-busines...


Contact info

3.7

Average

TrustScore 3.5 out of 5

33 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

just got back from secrets royal beach and pool crew rocks

we just got back from secrets royal beach. The crew at sugar reef pool bar was fantastic and went above and beyond to make our stay great. A big "oh my god !" shout out to Rander,Jorkni, Euri, Yoyo, and Carlos. Also the guys around the pool, Angel, Chocolate. Mr. Fire, Jorgi, and Melasa made the pool experience extra fun

12 February 2026
Unprompted review
Rated 5 out of 5 stars

We had the best vacation at Secrets…

We had the best vacation at Secrets Royal Beach in Punta Cana! The sweetest Gabriela, Yolemmy, & Bemjamin took the best care of us at the Sugar Reef Bar which is located in between both big pools! This group took great care of us at the relaxing pool!! We highly recommend this resort and make sure to say hi to all three above for us!! Colin & Kathryn

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Hi my Name is Christopher Jones

Hi my Name is Christopher Jones. I've stayed at the Extended stay Airport in South Carolina off Pelham Rd. My experience has been top of the line. The rooms are nice, spacious, and very clean. The staff is very friendly, informative, and nice. I would recommend anyone to stay at this location because the staff of this motel is outstanding. I will be staying again. I give them a 5 ⭐⭐⭐⭐⭐ rating just for their over the time service.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!!

Buyer beware! Medallia is losing customers left and right because they are using deceitful sales tactics. We have been a client for 2 years now, and our agreement was recently renewed with a 10% price increase without our consent or knowledge. When reaching out for support, I was told by Kin Ming Li they no longer dedicate resources to accounts our size and "Medallia is not obligated to send renewal reminders prior to each renewal term".

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Avoid them at all cost

They offer a forever free scheme which is neither free nor forever so why would you trust this company with your data.

I would avoid them at all costs!

14 November 2024
Unprompted review
Rated 2 out of 5 stars

If you value your data, stay away

Their paid plans are massively overpriced. Their free plan was reduced in functionality to be almost worthless, then I get an email telling me that in less than 30 days all my data will be DELETED until I pay 12k per year unless I export it (which they have disabled).

This is a shakedown, plain and simple, so if you value your data use someone, anyone else.

13 November 2024
Unprompted review
Rated 1 out of 5 stars

This company does nothing

You can not talk to a human and their website support does not help. I’m trying to complete a survey for someone at Lowe’s who really helped me out. When I went to the site using the scanned code, it entered me into some sort of sweepstakes. I couldn’t leave a survey complementing the employee at all. And I could not find any articles that helped with this issue. And when I called the company and clicked for help completing a survey, I was told by the recording to go to the website that I had already looked at that had no information. I don’t know why companies like Lowe’s are continuing to use this service when we can’t acknowledge employees, the way that the companies think we are able to. Very disappointed. This company does not provide the service that the companies think they do.

1 November 2024
Unprompted review
Rated 1 out of 5 stars

Not good at all at taking responsibility for mistakes made….

Have no contact between the department’s they work in . I got and email from them confirming I was going to get a compensation for something to then be waiting a week for the compensation and get contacted from someone new unsaying everything the first person I talked to said . I sent screenshots but they only say basically sorry now and haven’t got anything. I have all the emails saved so I can of course back up what I talk about up on request .

26 July 2024
Unprompted review
Rated 3 out of 5 stars

Way To intrusive,

I'm in the middle because I actually didn't do the review I was asked to do. After reading their lengthy uses if my review I ended the survey right there. The survey has access to my server, my IP address, my phone I'm using everything but the colour of my draws, then there's the stuff they do with my info and then keep it for a very long time so I'm not going to bother.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Lowes Delivery was great experience

I ordered a Midea refrigerator at Lowes and it was delivered by J.B. Hunt in a timely manner. Quenton and Kevin delivered my new refrigerator as well as took away my old failing refrigerator with them.
Great job guys!

16 January 2024
Unprompted review
Rated 5 out of 5 stars

great service

Oscar called to let us know he was on the way. arrived on time. was very efficient. had to take door down to get appliance our and in but he did a great job and was very quick. Thanks to Oscar and his assistant. Joe C

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Lowe's delivery team of the twins, Danard and Daivon.

Lowe's delivery team of the twins, Danard and Daivon, was superb in securing the safety of our washing machine and refrigerator. The quality of service is undoubtedly, and working in harmony showcased a recommendable and indispensable pool of Lowe's employees. The twins were extraordinary, and delivery was free from scratch. Thank you.
I now submit a genuine review based on delivery and professional conduct.
Deanna Adams is the executive of Victory Chapel, San Bernardino, CA. 92410

6 December 2023
Unprompted review

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