we just got back from secrets royal beach. The crew at sugar reef pool bar was fantastic and went above and beyond to make our stay great. A big "oh my god !" shout out to Rander,Jorkni, Euri, Yoyo, a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jenna, a Prescott, AZ manager stood by us contacting Jonathan in a Phoenix area Lowes warehouse, a more direct manager of Customer Care Services. He in turn agreed with us and sent another applicance... See more
We had the best vacation at Secrets Royal Beach in Punta Cana! The sweetest Gabriela, Yolemmy, & Bemjamin took the best care of us at the Sugar Reef Bar which is located in between both big pools! Thi... See more
Their paid plans are massively overpriced. Their free plan was reduced in functionality to be almost worthless, then I get an email telling me that in less than 30 days all my data will be DELETED... See more
Company details
Information provided by various external sources
Medallia is based in San Mateo, California, and provides Software-as-a-Service Customer Experience Management and Enterprise Feedback Management software as well as services to hospitality, retail, financial services, high-tech, and business-to-busines...
Contact info
94306, Palo Alto, United States
- medallia.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
just got back from secrets royal beach and pool crew rocks
we just got back from secrets royal beach. The crew at sugar reef pool bar was fantastic and went above and beyond to make our stay great. A big "oh my god !" shout out to Rander,Jorkni, Euri, Yoyo, and Carlos. Also the guys around the pool, Angel, Chocolate. Mr. Fire, Jorgi, and Melasa made the pool experience extra fun
Mendy and Yoyo at sugar reef are…
Mendy and Yoyo at sugar reef are amazing lovely people- could not do enough good work for us on our stay. Thank you
Since Medailla took over
Since Medailla took over, it completely went to shit. It is so slow, completely unworkable and buggy. Stay away from it when you can!
Audi Coulsdon service and MOT
I would just like to thank Ghiny at Audi Coulsdon for a fantastic service and friendly attitude I give her 5⭐️
Brian
We had the best vacation at Secrets…
We had the best vacation at Secrets Royal Beach in Punta Cana! The sweetest Gabriela, Yolemmy, & Bemjamin took the best care of us at the Sugar Reef Bar which is located in between both big pools! This group took great care of us at the relaxing pool!! We highly recommend this resort and make sure to say hi to all three above for us!! Colin & Kathryn
Hi my Name is Christopher Jones
Hi my Name is Christopher Jones. I've stayed at the Extended stay Airport in South Carolina off Pelham Rd. My experience has been top of the line. The rooms are nice, spacious, and very clean. The staff is very friendly, informative, and nice. I would recommend anyone to stay at this location because the staff of this motel is outstanding. I will be staying again. I give them a 5 ⭐⭐⭐⭐⭐ rating just for their over the time service.
Buyer beware!!
Buyer beware! Medallia is losing customers left and right because they are using deceitful sales tactics. We have been a client for 2 years now, and our agreement was recently renewed with a 10% price increase without our consent or knowledge. When reaching out for support, I was told by Kin Ming Li they no longer dedicate resources to accounts our size and "Medallia is not obligated to send renewal reminders prior to each renewal term".
Avoid them at all cost
They offer a forever free scheme which is neither free nor forever so why would you trust this company with your data.
I would avoid them at all costs!
If you value your data, stay away
Their paid plans are massively overpriced. Their free plan was reduced in functionality to be almost worthless, then I get an email telling me that in less than 30 days all my data will be DELETED until I pay 12k per year unless I export it (which they have disabled).
This is a shakedown, plain and simple, so if you value your data use someone, anyone else.
This company does nothing
You can not talk to a human and their website support does not help. I’m trying to complete a survey for someone at Lowe’s who really helped me out. When I went to the site using the scanned code, it entered me into some sort of sweepstakes. I couldn’t leave a survey complementing the employee at all. And I could not find any articles that helped with this issue. And when I called the company and clicked for help completing a survey, I was told by the recording to go to the website that I had already looked at that had no information. I don’t know why companies like Lowe’s are continuing to use this service when we can’t acknowledge employees, the way that the companies think we are able to. Very disappointed. This company does not provide the service that the companies think they do.
Not good at all at taking responsibility for mistakes made….
Have no contact between the department’s they work in . I got and email from them confirming I was going to get a compensation for something to then be waiting a week for the compensation and get contacted from someone new unsaying everything the first person I talked to said . I sent screenshots but they only say basically sorry now and haven’t got anything. I have all the emails saved so I can of course back up what I talk about up on request .
My washer and dryer!…
The two guys that delivered my washer and dryer were very friendly and nice. Josue was great showing me how to use my washer and dryer. I would give him a 10 if I could.
Refrigerator Delivery
The Lowes delivery folks Heath and Mike were on time, efflcient, pleasant delivered my refrigerator with care.
Way To intrusive,
I'm in the middle because I actually didn't do the review I was asked to do. After reading their lengthy uses if my review I ended the survey right there. The survey has access to my server, my IP address, my phone I'm using everything but the colour of my draws, then there's the stuff they do with my info and then keep it for a very long time so I'm not going to bother.
Our refrigerator was delivered to replace a week old malfunctioning unit.…
Our refrigerator was delivered yesterday. A much better experience than the malfunctioning unit we received a week earlier. Sam and Dawayne were careful and thorough. All the little pieces of tape and plastic covering were removed and hauled away. Ice maker function was explained.
Yasmani and Alex were great
Yasmani and Alex were great, provided a text 30 minutes prior to delivery, arrived with our new washer and dryer, had it unloaded and connected in a matter of minutes.
Lowes Delivery was great experience
I ordered a Midea refrigerator at Lowes and it was delivered by J.B. Hunt in a timely manner. Quenton and Kevin delivered my new refrigerator as well as took away my old failing refrigerator with them.
Great job guys!
Excellent delivery service
The delivery personal were very mindful and took great care in bringing the refrigerator into my apartment with out damaging the unit or my door.
great service
Oscar called to let us know he was on the way. arrived on time. was very efficient. had to take door down to get appliance our and in but he did a great job and was very quick. Thanks to Oscar and his assistant. Joe C
Lowe's delivery team of the twins, Danard and Daivon.
Lowe's delivery team of the twins, Danard and Daivon, was superb in securing the safety of our washing machine and refrigerator. The quality of service is undoubtedly, and working in harmony showcased a recommendable and indispensable pool of Lowe's employees. The twins were extraordinary, and delivery was free from scratch. Thank you.
I now submit a genuine review based on delivery and professional conduct.
Deanna Adams is the executive of Victory Chapel, San Bernardino, CA. 92410
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






