I’d avoid ordering from Maze Living. I placed an order back in March but ended up cancelling due to ongoing delays and the lack of a clear delivery date. It’s a shame because I already have a Maze kit... See more
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We have had our outdoor furniture for less than 4 years. Two years ago we noticed all the rattan under glass table was breaking but today I have noticed that it is actually collapsing!!! Make sure you... See more
Company replied
Just wanted to say how great the after sales service has been with the Maze Rattan furniture, we purchased the Maze Winchester sofa set about 7 years ago, unfortunately the sofa cushion was damaged a... See more
We’ve used Maze numerous times over the last couple of years initially for outdoor furniture our holiday homes due to the quality and durability of their product. Last year we bought a large pizza o... See more
Company details
About Maze Outdoor
Written by the company
When we design our innovative garden furniture, we create it in your image. We understand your desire to relax in ultimate comfort and have fun entertaining in style in your own private social environment.
Our pioneering collections draw their inspiration from life, trends and culture from right across the globe.
A sofa, dining set, fire pit, bar, sun lounger, daybed, pod or hanging chair; whichever you choose from our vast range, you can relax in the knowledge that the materials used to create them are of the very highest quality. All come with the peace of mind of a manufacturer warranty.
Contact info
United Kingdom
- maze.co.uk
Replied to 37% of negative reviews
Typically replies within 48 hours
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Ethos corner sofa & footstool
Just received my furniture, delivery driver was very helpful. We paid £20 when purchasing the items for them to take away the cardboard, very good idea. Corner sofa looks fab, well made and free covers. (ethos). Outside all year and don't have to store cushions
Delivered on time by two friendly guys…
Delivered on time by two friendly guys who carefully packed the boxes and gave me some instructions with assembly, only unpacked a few items but seems a good quality product
Excellent customer service and…
Excellent customer service and communication. Everything happened as and when it was supposed to, no issues at all with their service and on-going support. I've been delighted with our garden furniture and would definitely use this company again in the future.
Absolutely delighted with my garden…
Absolutely delighted with my garden furniture. The delivery service was excellent too. Very friendly and professional delivery team. 10/10
Amazing customer service
Amazing customer service
The furniture is beautiful. The glass table top was smashed but was replaced and fitted with no issues
Would highly recommend this company
Brilliant service and product
From order to delivery the service was perfect. Special thanks to the Alan and Charlie who delivered the sets, built them within no time and took away all the packaging. Will definitely be using Maze again in the future.
Really helpful delivery
Prompt and friendly service thank you 👍🏻
Stunning quality
Stunning quality. I've had a 4m x 4m pergola and spent a full day building it, but what a piece of kit. Really impressed with the quality and how easy to build. Came with full LED light system and 4 blinds. Even in wind and rain the roof let's no water through. Would recommend this pergola and Maze. All credit to you Maze Outdoor.
Friendly and helpful delivery…
Friendly and helpful delivery personnel. Phoned in advance of arrival and helped with some unpacking as the box wouldn’t fit through the door. They also kindly took away the huge box.
The two guys who delivered were quick
The two guys who delivered were quick, efficient, polite and both had great personalities.
Great service from the guys delivering…
Great service from the guys delivering our bar fire pit dining set. They offered to assemble and remove packaging for a fee on the day and gladly took them up on the offer.
Friendly and efficient service all round.
Excellent product and fantastic…
Excellent product and fantastic delivery service. The guy went out of his way to find us and was very nice to deal with at the end of a long day! Thank you!
Excellent delivery service who took the…
Excellent delivery service who took the time to unpack and place the furniture where we needed
Couldn’t recommend enough, just need the weather now!
Very pleasant young lad…
Very pleasant young lad who volunteered to take away packaging. Arrived midway between times slot so could not ask for more
Great product, delivery and installation, Ok contact time
Navigating the website, choosing the right product and the checkout process was super easy.
Turn around time was less than 3 weeks, as I had to wait for it to be back in stock, which is fine. Probably could have been a bit quicker, as the company did have stock refill earlier, but then heard nothing from them until I phoned up.
Delivery and installation was done very effectively and efficiently in less than 2 hours.
The product looks amazing and works really well.
The only slight niggle I had was the communication was a bit lack from when the order was placed till delivery. Had to nudge them a few times to see what's going on and when delivery could be done.
Very helpful delivery driver..all too…
Very helpful delivery driver..all too happy to move the boxes around to where I wanted them put
Great service
Great service delivery driver call to say they were runny late but kept me updated quick and efficient delivery no mess thank you Maze
Great service from the off choose my…
Great service from the off choose my furniture and paid emailed with delivery time almost straight away with a call on the morning off delivery from the delivery team thanks for being so prompt with everything
Fantastic service
Fantastic service Promised 7-10 days but delivered next day and the delivery people were professional and courteous we chose the platinum delivery and it was!
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