Mavis Tire - Troy Reviews 17

TrustScore 4.5 out of 5

4.5

1540 Fifth Ave., 12180 Troy, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

The prices are reasonable and the customer service these guys gave was amazing. Lee was very helpful and knowledgeable able to answer all my questions. Ulysses’s provided excellent service getting me... See more

Rated 5 out of 5 stars

Just one positive thought in the morning can change your whole day. That’s what Julian did for me, he changed my day around . With his fast acting knowledgeable, expertise skills. He was adequately... See more

Rated 5 out of 5 stars

The manager was great very helpful an the work was don guick which was very helpful being I work at night an had to come right after work helped me a lot thanks for good service 👍

Rated 5 out of 5 stars

In and out in an hour, awesome. Thanks Jacob for making this experience painless. Keep up the great work, I'll be coming to your store from now on.


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 1540 Fifth Ave., 12180, Troy, NY, United States

  • 5182743646

4.5

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
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1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Thank you for helping me out with my…

Thank you for helping me out with my car and fixing my car up for me

26 October 2025
Unprompted review
Mavis Tire - Troy logo

Reply from Mavis Tire - Troy

Thank you for trusting us with your vehicle's maintenance needs and making us your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

Rated 5 out of 5 stars

Opportunities don’t happen, you create them !

Just one positive thought in the morning can change your whole day. That’s what Julian did for me, he changed my day around . With his fast acting knowledgeable, expertise skills. He was adequately able to help me with my vehicle today I am super thrilled to say that i’ve had the best experience yet so far. Thank you for all your help Mavis you rock . If you need a wheel alignment or tire changed etc , this is the place to go.

20 November 2023
Unprompted review
Rated 1 out of 5 stars

Troy NY Mavis tire

Troy NY Mavis tire. Corner of Congress and 5th. Okay, I went to Mavis tire for a 10 o'clock in the morning appointment, they said it would take 2 hours, went back in 2 hours at 12 noon and the truck was still in the parking lot . They said it would be any minute, I waited until 1 o'clock and they pulled the truck in their garage for changing the tires. After it's sat there another 20 minutes, they tried to put it up on the lift for 20 minutes, it looked like a bunch of circus clowns who didn't know how to do their job, the Ass manager's name is Jake, very polite, but that doesn't make up for the incompetence, I told myself shame on them the first time shame on me the second time, so I decided to leave, I do not recommend this place. There were 2 other people in the shop who had been waiting for several hours extra and one of them was a girl who was waiting 2 and a half hours for a oil change. I checked their reviews with a 2.5 out of 5 rating, I went up to the manager and told him I didn't have good vibes and that they needed to pull my truck out and give me my keys back, he looked at me confused and asked what do you mean good vibes, I just gave him a look like you've got to be kidding me, no idea how this place can still be in business but I guess they just can't get good help and that's the way it is these days,You go to these places to save money, but after reading the reviews about tire failures, scratched rims, leaky tires and valve stems that were placed on brand new, I don't recommend Mavis tire, unfortunately I don't know who to recommend so I'm still searching for new tires, my truck is a 2020 and I don't want it scratched or ruined by a bunch of circus clowns, Then when I pulled away, a few minutes they were in my truck the whole dashboard and arm rest is dirty and greasy, just like the people that work there. I'm sure you can understand what I mean. Unreal.

22 July 2023
Unprompted review
Rated 5 out of 5 stars

In and out in an hour

In and out in an hour, awesome. Thanks Jacob for making this experience painless. Keep up the great work, I'll be coming to your store from now on.

15 April 2023
Unprompted review
Rated 5 out of 5 stars

Great service done is reasonable time!

The prices are reasonable and the customer service these guys gave was amazing. Lee was very helpful and knowledgeable able to answer all my questions. Ulysses’s provided excellent service getting me in and out in less time than expected. Thanks guys.

16 March 2023
Rated 5 out of 5 stars

Child care specialist

The manager was great very helpful an the work was don guick which was very helpful being I work at night an had to come right after work helped me a lot thanks for good service 👍

24 January 2023
Rated 5 out of 5 stars

Salvatore caring was incredibly helpful…

Salvatore caring was incredibly helpful and full of useful knowledge. He was spot on with the issues on my vehicle and did EVERYTHING in his power to fix it for a great price. The experience was incredible as well I felt very welcomed and comfortable waiting for my vehicle. Great company with a great manager!

3 March 2022
Unprompted review
Rated 5 out of 5 stars

The supervisor on Sept 18

The supervisor on Sept 18, 2021in the morning was fantastic he was very detailed and professional he told me everything I needed to know about my vehicle I give him 10 stars if I could

18 September 2021

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