Employees are extremely disrespectful to women. There are plenty of other shops (including other Mavis locations) that deserve your business. I don’t necessarily expect the best customer service at a... See more
Company replied
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Employees are extremely disrespectful to women. There are plenty of other shops (including other Mavis locations) that deserve your business. I don’t necessarily expect the best customer service at a... See more
Company replied
I wanted to leave a GREAT review because of the great customer service from the staff including Mitch, Miles and Danny. They went above and beyond to make sure I was helped and that I was happy before... See more
Unfortunately, I paid to have the tires changed, the alignment and balancing of my work car, and unfortunately it will be 2 days without my vehicle and consequently I am out of work, because they brok... See more
easy online scheduling friendly and knowledgably staff on time car pickup
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
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Think You've Seen A Lower Price?

6975 Longleaf Pine Pkwy, 32259, St johns, FL, United States
Replied to 58% of negative reviews
Typically replies within 2 weeks
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Employees are extremely disrespectful to women. There are plenty of other shops (including other Mavis locations) that deserve your business. I don’t necessarily expect the best customer service at a mechanic, but when I’m politely waiting and giving space to an employee who doesn’t know how to pull a truck out of the bay, I don’t deserve harassment from the employee and others around. An employee nearly hit my vehicle going around me. If it was a misunderstanding, they could’ve addressed it, but they decided to attempt to humiliate me instead. The service advisor didn’t care either. They were nice at first to try to get good reviews. Now that they have them and they’re busy, they don’t care about how their staff treats customers. I will ensure all of the people I initially referred do not return and I will warn people not to send women here. These places are a dime a dozen. The least you could do is have respect for others.

Reply from Mavis Tire - St johns
easy online scheduling
friendly and knowledgably staff
on time car pickup
Unfortunately, I paid to have the tires changed, the alignment and balancing of my work car, and unfortunately it will be 2 days without my vehicle and consequently I am out of work, because they broke a part in my car's steering system.
I wanted to leave a GREAT review because of the great customer service from the staff including Mitch, Miles and Danny. They went above and beyond to make sure I was helped and that I was happy before I left. I will be going back with all of my vehicles moving forward instead of going to other shops. Great Team and Great service. Thank You!!
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