Great experience! Called for appointment to replace my battery, oil change, and new tire. Got me in within an hour with excellent service and communication. Keep up the good work!
Company replied
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Service was exceptional...oil change..in and out in 20 mins!!!
Went to Mavis after scheduling an appt online. Called to confirm prior to arrival. Arrived 10 mins early checked in and waited for state insp . Spencer I beleive was the on duty manager according to h... See more
Company replied
Great service. On time and in and out. Don’t try to sell you stuff if not needed. Very helpful
Company details
Written by the company
For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.
The Mavis Tire Difference:
Written by the company
- DISCOUNT TIRES AT CERTIFIED LOW PRICES
- Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
- 30-DAY PRICE GUARANTEE
- If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
- ONLINE SHOPPING CONFIDENCE
- Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
- NO-HASSLE RETURNS
- We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
- FREE SERVICES FOR MAVIS CUSTOMERS
- Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
- OVER 338 RETAIL LOCATIONS
- Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.
We Will Beat Any Price!
Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.
Contact info
2350 MacArthur Road, 18052, Whitehall, PA, United States
- 4846029552
3.4
Average
9 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor. Customer service,unresourceful manger on duty, with limited communication skills
Went to Mavis after scheduling an appt online. Called to confirm prior to arrival. Arrived 10 mins early checked in and waited for state insp . Spencer I beleive was the on duty manager according to himself. After 45 mins ,he advised me that I would failing due to 5mm wheel spacers on rear wheels . I asked him can we just removed them and proceed,he said they they couldn't due that. I asked if I can have the spacers removed without doing the state insp. He said no. So I have to remove them myself, which is ok with me but strange so tire shop cant removed spacers at owners request . So I asked Spencer wouldn't it be good customer service to advised the customer prior to the insp to save both parties time. He hesitated and tried to say no. Bit finally admitted it would have been better customer service, since the new enforcement of enhanced insp. Also the law says spacers larger then 1/4 inch, my spacers were smaller, so they could have completed the insp per the law. And to top ot off my cars was parked out front ready to go , but manager Spencer went outside to chat it up with others customers, wasting 25 more mins of my time. Total time 1:30,for half of an state insp. I askdd for store manager name, Spencer said they dont have a store manager just him
22 March 2026
Unprompted review
Reply from Mavis Tire - MacArthur
We apologize for the inconvenience you experienced during your visit. It seems there was a misunderstanding regarding the inspection process and communication could have been better. We value your feedback and would like to discuss this further to improve our services. Please reach out to us at 914-984-2500, Option #2.
Consumer Solutions
Great experience
Great experience! Called for appointment to replace my battery, oil change, and new tire. Got me in within an hour with excellent service and communication. Keep up the good work!
20 December 2025
Reply from Mavis Tire - MacArthur
Thank you so much for this fantastic rating! This exactly where we want to be for you!
Just like always (takes too long)
No matter what I come to have done there, it takes too long., Even a small problem scheduled in advance & first thing in the morning. I never really had issues with the work (just time consumption). Switched to Meineke for this reason alone, they ALWAYS get me in and out. No one wants to spend all day waiting- plus badgering to cancel scheduled appointment at other shop, even after politely declining several times.
11 December 2024
Reply from Mavis Tire - MacArthur
Dear Guest, we want to sincerely apologize for your recent experience at one of our mavis locations and would like to connect with you. Please call our consumer solutions department at phone number 914-984-2500 opt 2. We certainly appreciate the opportunity to make this right with you.
Great service
Great service. On time and in and out. Don’t try to sell you stuff if not needed. Very helpful
26 December 2023
Service was exceptional...oil…
Service was exceptional...oil change..in and out in 20 mins!!!
25 November 2023
Excellent Service as usual.
25 June 2023
Always friendly
Always friendly, courteous and professional. They explain the problem, answer questions, and get me back on the road quickly.
22 April 2022
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