Mavis Tire - Independence Reviews 11

TrustScore 4.5 out of 5

4.3

5200 E Independence Blvd, 28212 Charlotte, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

I really enjoyed my experience at the independence location at Mavis Tires. They are professional, friendly, and quick. I went there to get a wheel alignment and they had me in & it took less then an... See more

Company replied

Rated 5 out of 5 stars

Rob the manager and Matt the technician both employees of Mavis located on 5200 East Independence Blvd in Charlotte NC were wonderful to my spouse and I. My Uncle Jarvis just passed away and I inherit... See more

Rated 5 out of 5 stars

I had a screw in my tire. It was the end of the day and they treated me like their first customer. They were fast courteous and professional. Couldn't ask for better experience. I'LL BE BACK

Rated 5 out of 5 stars

My wife made a appointment at Mavis tires and brakes on independence Blvd she had a tire issue the guys at Mavis jumped right in and helped my wife these guys are a blessing customer service A1


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 5200 E Independence Blvd, 28212, Charlotte, NC, United States

  • 7045869437

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I really enjoyed my experience at the…

I really enjoyed my experience at the independence location at Mavis Tires. They are professional, friendly, and quick. I went there to get a wheel alignment and they had me in & it took less then an hour. I would really recommend going here to this location. They will take care of you… best service in town!!!!

9 September 2025
Unprompted review
Mavis Tire - Independence logo

Reply from Mavis Tire - Independence

Thank you so much for this fantastic rating! This exactly where we want to be for you!

Rated 5 out of 5 stars

Rob the manager and Matt the technician…

Rob the manager and Matt the technician both employees of Mavis located on 5200 East Independence Blvd in Charlotte NC were wonderful to my spouse and I. My Uncle Jarvis just passed away and I inherited this vehicle. The team treated me with compassion and kindness as they repaired the tire. Rob was personable and professional as they delivered optimal customer service. The insides of this branch are clean, neat and inviting, I will definitely return and recommend this Mavis. They are priceless under pressure and in a pinch

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Go elsewhere

Wow... I should have taken notice when my car was the nicest car on the property. I had two good experiences with them, then this horrific experience. you should always nothing to be done about any problems you you have when the company has a policy of not giving you the "managers" last name. Thanks for damaging two of my OEM $1000 rims. Maybe hire people who can lift a mounted tire instead having to lower the car down, get on the ground and use their knees to lift the tire into place... while using iron tools around painted and machined rims. So far, they have not responded, said they have pictures and are getting estimates (which they dont have pictures, so now they're liars as well as poor mechanics)
UPDATE: the Regional Manager “Jonathan” didn’t call. However the first time I washed my rims afterwards, there are about 30 weights on each rim, so not only did they damage my rims, they didn’t even know how to use the tire balancing machine. Just paid Volvo 50 bucks to remove them and rebalance the tires.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

I had a screw in my tire

I had a screw in my tire. It was the end of the day and they treated me like their first customer. They were fast courteous and professional. Couldn't ask for better experience. I'LL BE BACK

22 March 2023
Unprompted review

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