Mavis Tire - Hillside Reviews 5

TrustScore 3.5 out of 5

3.3

385 Route 22 W, 7205 Hillside, NJ, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jahlil the store manager and his staff was tremendous in servicing my Kia. The car runs great with all of his recommended service which was spot on. The service was smooth with no hiccups and was d... See more

Company replied

Rated 5 out of 5 stars

Was really pleased with the pricing of fixing my ABS sensor. I did it at the Mavis in Roselle Park for $750. Was expecting to pay that in Hillside but they only charged me $160.77. Very relieved.

Rated 1 out of 5 stars

they asked me if I want change all 4 tires, I said no, he got mad on me and put a big screen one side to another in my back right tire, I have the change for a use tire to another place for $83, I wil... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Car Accessories Store

Written by the company

For more than 50 years, Mavis has been selling discount tires that are identical to tires sold elsewhere at higher prices. Mavis has the expertise and experience to provide our customers with their ideal tires and save them money in the process.

The Mavis Tire Difference:

Written by the company

DISCOUNT TIRES AT CERTIFIED LOW PRICES
Mavis Tire team’s tire buyers are negotiating hard with the manufacturers to bring low prices to their customers. The Mavis street team is on the ground, going from competitor to competitor, while the e-team is on-line checking the competition making sure that Mavis is at the bottom price level of the market place. When we think we have the right price, we CERTIFY it, then back it with our 30-day price guarantee.
30-DAY PRICE GUARANTEE
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%.
ONLINE SHOPPING CONFIDENCE
Buy your discount tires online at MavisTire.com 24/7. Get fast delivery, the full manufacturer’s warranty and no-hassle returns.
NO-HASSLE RETURNS
We will gladly accept the return or exchange of original-condition, uninstalled tires purchased from MavisTire.com and Mavis Discount Tire stores (excl. special order items) within 30 days of purchase.
FREE SERVICES FOR MAVIS CUSTOMERS
Mavis will be happy to perform any of these free checks on your vehicle: Brake Check, Suspension (shock or strut) Check, Front End Check, Battery Check, Exhaust Check.
OVER 338 RETAIL LOCATIONS
Our Stores offer quality automotive products and services from names you know. We offer quality shocks, struts, brakes, alignments and oil changes. Mavis also performs PA and New York State Inspections at select locations. Schedule your installation appointment online at one of our 338+ locations. You may also request any of our other automotive products and services, including quality shocks, struts, brakes, alignments and oil changes.

We Will Beat Any Price!

Think You've Seen A Lower Price?

Think You've Seen A Lower Price?
If within 30 days of your purchase you find the same tire (same size, brand, model and construction) for a lower price, we will refund the difference plus 5%. Just provide us with a verifiable price quote or current ad. Call us at 800-757-4291.

Contact info

  • 385 Route 22 W, 7205, Hillside, NJ, United States

  • 9082712369

3.3

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 58% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

they asked me if I want change all 4…

they asked me if I want change all 4 tires, I said no, he got mad on me and put a big screen one side to another in my back right tire, I have the change for a use tire to another place for $83, I will never comes back in this place anymore.

2 April 2026
Unprompted review
Mavis Tire - Hillside logo

Reply from Mavis Tire - Hillside

Hello Carlos, I'm sorry to hear about your experience at our shop. We strive to provide excellent service, and it seems we fell short in your case. Please reach out to us at 914-984-2500, Option #2, so we can discuss this further and address your concerns. Thank you for bringing this to our attention.

Consumer Solutions

Rated 5 out of 5 stars

Kudos

Jahlil the store manager and his staff was tremendous in servicing my Kia. The car runs great with all of his recommended service which was spot on. The service was smooth with no hiccups and was done on time without any delays. I plan on returning with my other car very soon.

3 November 2025
Unprompted review
Mavis Tire - Hillside logo

Reply from Mavis Tire - Hillside

Thank you so much for the kind words. We truly appreciate you taking the time to rate us and provide feedback. We look forward to seeing you again and providing another incredible experience!

Rated 1 out of 5 stars

Honest review

The worst experience I’ve had in years. I came here against my better judgement and COMPLETELY regret it. I came in to change my driver side tire. After assessing the type of tires they had to offer, i informed the supervisor I would like to change both front tires instead of one, even though i only needed 1 tire changed. Here are the issues I had during my visit: 1. I was informed the wheel alignment would be included in the fee but when I asked for an itemized receipt, I was told it was not apart of the service and I would have to pay for it. I was also told wheel alignments weren’t necessary! Changing 2 tires with a wheel alignment not being necessary is BAFFLING!! Why would it not be necessary? You are doing a disservice to your customers by NOT informing them about needing a wheel alignment after changing more than 1 tire. 3. I was told the wait would ONLY be a hour and in actuality it was 3hrs and 45 minutes with no updates on their behalf. It took me having to ask for an update to receive one. 4. Instead of returning the tire I decided to change, even though there wasn’t necessary, they stated they didn’t know i wanted the tire back. Why would I not want my perfectly fine tire back? 5. After leaving my tire pressure light was still on so i came back and they seem shocked it was still on. The manager bri offered 2 free oil changes for the inconvenience however I do not trust this location to change my tires therefore, why would i trust them to change my oil? This location lack communication, accountability, PROPER service recovery with customers, honesty, and integrity.

11 November 2023
Unprompted review
Mavis Tire - Hillside logo

Reply from Mavis Tire - Hillside

Dear guest, we absolutely apologize for this and want to investigate this experience for you asap as our standard is to explain the services needed along with the costs prior to working on the vehicle. We always recommend alignments when the tire wear indicates it is needed and must always advise a guest of this! You are 100% right that the wait time advised should be honored as your time is valuable! Please call us at 914-984-2500 option #2 so we can speak with you and improve for you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look