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Mat's Island Reviews 

1,894
•
TrustScore 5 out of 5

4.8

Clothes Market
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Review summary

Created with AI, based on recent reviews

Evaluating 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, noting they are exactly as described, often exceeding expectations in quality and authenticity. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly and well-packaged. Reviewers also appreciate the competitive and reasonable pricing, finding great value and often rare items. However, some customers reported receiving items that did not match the description, citing issues like undisclosed damage or stains. A few other people also felt that the company did not adequately address issues with lost parcels, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Clients share positive opinions on product, consistently praising the items for being exactly as described,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the fast shipping and quick... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the items as described, in... See more

Service

Customers consistently note positive experiences with service, describing it as great, efficient, and honest.... See more

Price

Customers had positive experiences with price, consistently finding items to be competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1st Purchase from MAT'S ISLAND Tests Positive for Awesome!! Item was Micro Reps Hooded Jacket in green, Extremely well packaged and Just as described! Perfect Fit! Thank you so much, Keeping an eye... See more

Rated 5 out of 5 stars

I purchased a Stone Island pullover from Mat’s Island and I’m extremely satisfied. Very fast shipping to Italy, the item arrived perfectly packaged and exactly as described. Everything was flawless. I... See more

Rated 5 out of 5 stars

Had to give 2nd review for this store.. Mat and zoe are amazing to deal with, have helped me endlessly and never let me down. Everything 100% authentic as expected and customer service is on point! Do... See more

Rated 5 out of 5 stars

Always a superb collection of Stone Island, CP Company and more available at decent prices, many rare and difficult to find items up for sale too. Easy to use website, great delivery service and... See more

Company details

  1. Clothes Market

Written by the company

An independent online store stocking new and used designer clothes. Specialising in Stone Island & CP Company.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,894)

347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service and quality

I placed an order from outside the UK and was really impressed with the service. The parcel arrived on time and everything was exactly as described. The clothes looked just like in the pictures, clean and nicely scented. Overall, the quality and service truly met my expectations. The only downside is that I didn’t receive any reply to my emails, but apart from that, everything went very well.

26 November 2025
Rated 5 out of 5 stars

Nice product

Nice product. Unfortunately it did not fit. They were easy to work with to return product.

18 November 2025
Rated 1 out of 5 stars

Sold this guy a coat on eBay

Sold this guy a coat on eBay. Low balled me but I excepted and then it was on his site for £380 after a £150 purchase from me, now that’s fine! It’s the game but asked for positive feedback and the message got ignored and no feedback

Games a game

2 February 2025
Unprompted review

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