The knives are absolutely wonderful. The stainless steel cutting board is a nightmare. The knife edge hates it. Only used it once, which is unfortunate because I love the idea of a non porous surface... See more
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Review summary
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The commercials indicated 4 knifes for the price of 2 which didn’t occur. So please don’t indicate specials like that and not follow through cause I had to buy two more knives because you didn’t put t... See more
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The overall experience was great. Easy ordering and quick delivery. A couple of knife boxes delivered to my doorstep in a shipping bag. Opened them to find razor sharp knives. I could not give a 5 sta... See more
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This knife exceeded my expectations! Easy to handle and exceptionally sharp. Perfect for cutting meats of all kinds! I look forward to using it daily! Seriously considering buying another! Thank you f... See more
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Company details
About Matsato
Written by the company
CONQUER EVERY KITCHEN CHALLENGE
The art of cooking is boundless - whether you're making a quick snack or crafting a gourmet meal for friends. Matsato adapts to every task, delivering precision and unmatched sharpness in every slice, making sure you’re equipped to handle any culinary challenge with ease.
Crafted with precision and a laser-carved index finger hole for superior control. Matsato’s blade is made from high-quality stainless steel, ensuring sharpness and durability for years to come. The premium beech wood handle offers unmatched comfort and security, providing the most comfortable grip possible.
Proven Wear Resistance
Enhanced Blade Sharpness
Crafted With Precision
Improved Stability & Cutting
Experience
MATSATO: PRECISION IN EVERY SLICE
Tired of dull blades and uneven cutting? Matsato let’s you control the thickness of every slice effortlessly, without tiring your hand, for a perfect cut every time. The knife is made by combining Japanese knife making traditions and modern approach.
DON’T SETTLE FOR LESS
The market is flooded with cheap Matsato imitations that can’t match the quality and precision of the original. Choose the authentic, ice-hardened Matsato knife that maintains sharpness in the long haul. You can find it on their Official website.
GET THE ORIGINAL MATSATO KNIFE HERE
Useful Links
Shop Matsato Now Track Your Order FAQ Contact UsContact info
United States
- +1 (434) 425-7300
- matsato.com
4.4
Excellent
18K reviews
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Happy with knives
Knives arrived and very happy with feel of handle and blade. Have used it on raw chicken, onions,bell peppers, eggplant so far.
27 September 2026
Reply from Matsato
Hello Doug,
Thank you so much for your 5-star review and for sharing how you’ve already been using your new knife. We’re really glad to hear you’re happy with the feel of both the handle and the blade.
If you ever have any questions about care, sharpening, or getting the best performance from your knife, we’re always here to help.
Matsato Support Team
I saw an advertisement for the knives…
I saw an advertisement for the knives and I decided to get 3 knives one for me and the other two for my brothers. When I received the knives and saw the quality I was pleased with them and they made a nice gift that both of my brothers enjoyed.
28 September 2026
Reply from Matsato
Hi Greg,
Thank you so much for taking the time to share your experience and for the 5-star review.
We’re really happy to hear that you were pleased with the quality of the knives and that they made great gifts for your brothers. It’s wonderful to know they were well received and enjoyed.
Thank you again for choosing Matsato and for your trust in us.
Matsato Support Team
Reply from Matsato
Hi Jarrett,
Thank you so much for your 5-star review!
We’re really glad to hear that your order arrived quickly and that you’re happy with the knife. Your feedback means a lot to us.
Enjoy your Matsato knife, and thank you for choosing us.
Matsato Support Team
As described very sharp bit heavy ok…
As described very sharp bit heavy ok for a man
21 September 2026
Reply from Matsato
Hi Hugh,
Thank you so much for your 5-star review and for sharing your feedback.
We’re glad to hear you’re happy with how sharp the product is and that it suits you well. Your comment about the weight is also very helpful for us.
Thank you again for choosing Matsato.
Matsato Support Team
Damaged packaging... knife quality to be determined.
Nice packaging, however;one package was badly damaged. No damage to the mail packaging so I'm assuming it was sent in this condition. This normal wouldn't be a concern, except these are gifts.
25 September 2026
Reply from Matsato
Hello Karl,
I completely understand your concern regarding the damaged packaging, especially since these items are intended as gifts. It’s important for us to ensure that our products arrive in perfect condition, and I sincerely apologize for any inconvenience this has caused.
I would like to assure you that we are looking into this matter and will investigate it thoroughly. Your experience is very important to us, and we appreciate you bringing this to our attention.
Please keep an eye on your email for further updates as we work toward a resolution. If you need any assistance in the meantime or have additional information to share, please feel free to contact me directly or use our contact form at https://getmatsato.com/contact-2 with the subject line "Trustpilot – Matsato." This will help me quickly locate your case and provide you with the support you deserve.
I appreciate you sharing your feedback, and I look forward to resolving this matter with you.
Have a great day!
Joyce Torres
Matsato Customer Care Manager
Very sharp knive
Very sharp knive, beautiful to handle.
Very quick shopping. Not the last one I will buy.
26 September 2026
Reply from Matsato
Hello Bernd,
Thank you so much for your wonderful review and the 5 stars!
We’re delighted to hear that you’re enjoying the sharpness and feel of your new knife, and that your shopping experience was quick and smooth. It means a lot to us that you’re already thinking about adding more to your collection.
Thank you for choosing Matsato.
Matsato Support Team
The knife is intended as a gift..
The knife is intended as a gift. It looks amazing, and the craftsmanship really shines through. It comes in gift packaging, which I know will be greatly appreciated. I am delighted to be able to give this!
28 September 2026
Reply from Matsato
Hi Ronald,
Thank you so much for your wonderful 5-star review.
We’re delighted to hear that you’re happy with the knife, its craftsmanship, and the gift packaging. It’s great to know you’re excited to give it as a gift – that really means a lot to us.
Thank you for choosing Matsato and for taking the time to share your experience.
Matsato Support Team
Reply from Matsato
Hi Wilma,
Thank you so much for your 5-star review!
We’re really happy to hear that your son loves them. Feedback like this means a lot to us and motivates our team.
Warm wishes,
Matsato Support Team
Reply from Matsato
Hi Thomas,
Thank you so much for your 5-star review and your fantastic feedback! We’re really happy to hear you find it balanced, rugged, sharp, and great looking – that’s exactly what we aim for.
We truly appreciate you taking the time to share your experience with Matsato.
Best regards,
Matsato Support Team
No comment.
21 September 2026
Reply from Matsato
Hello Virgil,
I appreciate you taking the time to leave a review, even without additional comments. Your feedback is important to us, and I’d like to ensure that any concerns you might have are addressed.
If there’s anything specific you'd like to discuss or if you need assistance, please feel free to reach out directly. We’re here to help and want to make sure your experience is positive.
Thank you again, and I look forward to hearing from you whenever you're ready!
Best regards,
Joyce Torres
Matsato Customer Care Manager
Great buying experience fantastic knife…
Great buying experience fantastic knife great for chopping and slicing!! I would recommend it to anyone!!
21 September 2026
Reply from Matsato
Hello Ronald,
Thank you so much for your wonderful review and for the 5 stars.
We’re delighted to hear you’re enjoying your knife and that it’s working so well for chopping and slicing. It means a lot that you would recommend it to others.
Thank you for choosing Matsato.
Matsato Support Team
Reply from Matsato
Hello Evan,
Thank you so much for your 5-star review!
We’re really happy to hear that you find the knife nice and well balanced, and that you love it. Feedback like yours means a lot to us and to our team.
Thank you for choosing Matsato.
Matsato Support Team
Quick delivery and excellent product…
Quick delivery and excellent product well happy
27 September 2026
Reply from Matsato
Hello Andrew,
Thank you so much for your 5-star review! We’re delighted to hear that your order arrived quickly and that you’re happy with the product.
Your feedback means a lot to us and helps our team stay motivated.
Matsato Support Team
Purchase,delivery
Purchase,delivery, time & knife is-was very good. I thought the blade could have been sharper. My second blade still unpacked. I hope its sharper than the first. Quality is good, easy knife to handle. I'm pleased with the purchase.
27 September 2026
Reply from Matsato
Hi David,
Thank you for taking the time to share your feedback and for the 4-star review.
We’re glad to hear you’re pleased with the purchase overall, especially the delivery time, quality, and handling of the knife. We appreciate your comment about the sharpness of the blade – your input is very valuable and will be shared with our team so we can keep improving.
If you have any further impressions once you’ve tried the second blade, we’d be grateful if you’d let us know in an updated review.
Thank you again for choosing Matsato.
Matsato Support Team
The shipping was fast and the product…
The shipping was fast and the product was extremely sharp straight out of the box, handle with care
20 September 2026
Reply from Matsato
Hi Evan,
Thank you so much for your 5-star review!
We’re really glad to hear your order arrived quickly and that you’re happy with how sharp the product is. Your reminder to handle it with care is absolutely right – our knives are designed to be extremely sharp straight out of the box.
We truly appreciate you taking the time to share your experience and hope you continue to enjoy your Matsato product.
Matsato Support Team
I purchased the knife when I should…
I purchased the knife when I should have known better. The screens to purchase the knife kept trying to get me to purchase something else. There must have been 6 or 7 different screens I had to say no to! . Tacky . I filled out my email for a 10% discount on my purchase, I didn’t get it! Instead they charged me for a gift box I didn’t order!. I received the knife and it’s not that sharp ! This entire experience was a let down and it felt like I had been scammed. It’s just advertising, I received a call from them asking how was the knife? All they wanted was for me to BUY MORE ITEMS !!. Bad customer service.
23 September 2026
Unprompted review
Reply from Matsato
Hello,
I genuinely appreciate you sharing your experience with us. I understand how frustrating it can be when the purchasing process feels overwhelming, and I’m sorry to hear that your order didn’t meet your expectations. I apologize for any confusion related to pricing and offers.
We have made every effort to reach out regarding your concerns, but we have not yet received a response. If you would like to discuss your experience further or need assistance, please contact us directly through https://get-matsato.com/contact-2 so we can review your case privately and work toward a resolution.
When you reach out, please include the subject line "Trustpilot - Matsato" and reference your review to help us quickly locate your case and provide you with the necessary support.
We truly value your feedback, and we would welcome the opportunity to address your concerns whenever you’re ready. Thank you for bringing this to our attention!
Best regards,
Joyce Torres
Matsato Customer Care Manager
Reply from Matsato
Hello Lynn,
Thank you so much for your 5-star review and for sharing that you are pleased with your purchase. We truly appreciate your feedback and your support.
Matsato Support Team
Very happy with product and after sales…
Very happy with product and after sales follow up saw me also purchase the leather case and pocketknife .
27 September 2026
Reply from Matsato
Hi Jack,
Thank you so much for your 5-star review and for your continued trust in Matsato. We’re delighted to hear you’re very happy with the product and that your experience after the sale led you to also purchase the leather case and pocketknife.
Your positive feedback means a lot to us and motivates our team to keep doing our best.
Matsato Support Team
Reply from Matsato
Hello Greg,
Thank you for your 5-star review.
We’re glad to hear you were satisfied with the turnaround time. Your feedback means a lot and helps us keep our standards high.
Thank you for choosing Matsato.
Matsato Support Team
Reply from Matsato
Hello Jason,
Thank you so much for your review and for sharing that you love your Matsato product!
If there is anything we can do to make your experience even better, please let us know in a follow-up to your review.
Matsato Support Team
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