Matrack's customer service team is excellent. Not only are they knowledgeable, they are very responsive. I always received prompt responses. They are very thorough and patient. I highly recommend for... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Nuha did a great job. I appreciate your help
Lisha was very helpful. Went above and beyond to solve my issue
Noah was a very great help in answering all my questions and concerns. Thank you so much
Please stay away from this eld device. Its garbage,unrealiable cheap. It has reported very in accurate data . Ficticious data like some one just punched in random numbers that dont make sense. I... See more
Lisha is always very helpful and very nice to deal with when I have an issue for a problem.
Customer Service was great.
Had a problem setting up my eld and Lisha helped me and was very patient 👍🏾
Leisha is an excellent person and very knowledgeable about the ELD. I even ask for her in person when I need help
Helped me with my logs today
Noah got my situation corrected and help get me back on the road. Appreciate you Noah!
New owner operator just starting my trucking company and I found Matrack ELD to be very cost effective and Representative name : Lisha , Was very helpful and patient with me as she talked and walked... See more
Thanks the customer service Technician for fix and the explanation she give me to stop the problems with my ELD
Lisha was very good in explaining the equipment, and patience with me
Eld customer very good service for any one have problem, they truely wil help you to takecare any issue, ELD very good
Real professional and great CS! Thanks
Great service! They are always there to help you. So beside the five star customer service, there is that affordable price that no one else can beat it!!!
Trisha did amazing in helping me understand the system more. Phenomenal person, phenomenal staff.
Great customer service. Lisha was a real great help, guided me to every step an help me solve the issues I had having
Thank you nick for helping me with my eld and getting me back on the road
Hey great service and patience. Lisha great rep! Thanks so much for making this simple and manageable.
Great customer service
Lisha was super helpful as always! She’s helped me out multiple times when I’ve called in and she’s very patient and explains well.
Great customer service
Noah is very professional help me a lot,thank you
Great customer service
I had an issue with my ELD log and contacted Matrack Inc. Noah was extremely helpful. He quickly resolved the problem and also gave me some useful tips on how to avoid running into the same issue agai... See more
Had an issue and I called in to customer service they listen to my problem and they knew what to do right away to assist me less than 5 minutes all problems was corrected and I was able to continue ab... See more
Matrack's customer service team is excellent. Not only are they knowledgeable, they are very responsive. I always received prompt responses. They are very thorough and patient. I highly recommend fo... See more
Lisha at Matrack was amazing, I had a small issue, and Lisha resolved it very quickly and gave me a call back to update me, for the price of their ELD and ease of use of it I ended up ordering more af... See more
Company details
Information provided by various external sources
Mobile Asset management solution using GPS tracking device to efficiently manage your fleet and to monitor driver activities in real time to prevent any vehicle misuse.
Contact info
United States
- matrackinc.com
Matrack customer service is outstanding, thanks Noah!
Noah got my situation corrected and help get me back on the road. Appreciate you Noah!
20 February 2026
Unprompted review
Matrack ELDs and Customer Support
Matrack ELDs are so affordable and efficient. If I have any issues I email support and they reply in a timely manner. Thanks to Noah for helping me today with my logs, he fixed my issue with no problem.
20 February 2026
Unprompted review
Customer Service was great.
18 February 2026
Unprompted review
Just started using this service and had…
Just started using this service and had a couple issues. However the issues were resolved in a quick and informative manner.
18 February 2026
Unprompted review
Incorrect information in Andrew brooks blog
First time reading a blog in this site and it was about obtaining vehicle inspection history. There is paragraph with a link to NY DMV which I clicked. No where in that site can you obtain a car inspection history. None of the selections suggested to follow are listed anywhere in the NY site!
An answer by Google AI when trying to find the portal mentioned by Brooks in his blog, states the NYS does not have such portal for public use.
What else is wrong with these "helpful" blogs he writes? A waste of time
24 October 2025
Unprompted review
STAY AWAY FROM THIS JUNK DEVICE
Please stay away from this eld device. Its garbage,unrealiable cheap. It has reported very in accurate data . Ficticious data like some one just punched in random numbers that dont make sense. I gave them a warning lasttime and they dint fix it. This time talked to a guy who claims hes tech suport and he is pretty much clueless not to mention a comunication barrier. If i am telling you ur device is junk its coz i know how what am talking about i write my milage down on a book oldschool way when i cross statelines. N this crap show me driving in maryland 6500 mile🤔 texas 31k miles and some other states i dint travel through. I will be reaching out to truck stop magazines every one needs to know. If ur matrac device malfunctions you are pretry much done they cant do nothing for you. They cant even go to their server n fetch data. Owned by some other indonesian company. Sheer garbage. This does not meet dot and fmcsa requirement ! They jus collection your money. Do ur self a favour and start double checking your data with this idiots. They are no good. I have proof that i will be posting so ya dont bother reply to this post am beyond pissed😠
31 March 2025
Unprompted review
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