Received a creditcard charge from Matching Couples at 650-268-5339 for something we did not order. Tried the phone number and it's always busy. Don't understand how TrustPilot gives them such a posi... See more
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See what reviewers are saying
When the shirts finally showed up, the sizes were backwards. I immediately contacted them and have had zero resolution. I’ve tried calling them, emailing them, filling out countless “contact us” forms... See more
I ordered a set of tee shirts for Christmas and decided to add an additional set using the discount. I misread the instructions and failed to provide proper sizes. I contacted Janette from support who... See more
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and cor... See more
Company details
Written by the company
We sell premium quality matching couples shirts
Contact info
18 cherry tree close, S11 9AF, Sheffield, United Kingdom
- 07495033226
- love@matchingcouples.com
- matchingcouples.com
Had an issue with my order and customer…
Had an issue with my order and customer service rectified the problem right away!!!
Thank you!!!
Just received my shirts
Just received my shirts. They are perfect. Premium shirts. True to size. I love them!!
Bravo
I ordered 2 sets of tees and got an email asking if I meant to get only one pair. It’s not often a company reaches out to see if the customer made a mistake. This was so nice.
Absolutely amazing customer service
Absolutely amazing customer service, email communication was honestly quicker than any other experience I have had ever. This is the way to run a company, one business owner to another!
Good Customer Service
I accidentally placed my order twice. I was contacted immediately and asked if I intended to place 2 orders and when I confirmed I only wanted one, I was immediately refunded for the extra order. Great customer service! Hopefully the product reflects this service!
My wife and I love this company
My wife and I love this company. The shirts are fun, they get a lot of attention, and they keep coming out with stellar designs. Not to mention the customer service rocks! Best in the biz as far as I'm concerned!
Great T-shirt’s
Great T-shirt’s! Lovely to see such different designs.. Will be checking website for other ideas! Great service
Awesome customer service
Awesome customer service! Thank you so much for fixing my order when I asked- quickly and with genuine care about your customer - so rare these days. Much appreciated, will be a loyal customer!
Great products
Great products, and fabulous customer service. Very satisfied customer.
I will be buying more from them.
Wonderful customer service!!
I just ordered my shirts. I ordered the wrong color, emailed immediately to customer service the mistake I had made..hoping it could be corrected. Jeanette emailed me 5 minutes after I sent it and corrected my mistake within 10 min. Wonderful customer service, any other business it’s a nightmare. I love this company and will definitely order from them again. 5 stars from this MS girl!!
Amazing Customer Service and Products
I ordered a pair of shirts from Matching Couples and was super pleased! The shirts came quickly, and the quality was amazing!
I had a question about the shirts before buying them and the customer service and response time was amazing! They were so friendly and so helpful. That kind of customer service really makes you feel good about doing business with them!
This site has such amazing designs and we will be ordering many more shirts from here.
If you like the couples shirts this is the place to get them!
Great service
Great service, I’m in love with the designs and the reaction on my wife’s face when she opened her matching Tshirt for Christmas was quite something!
Easy to order but no comments on item…
Easy to order but no comments on item or shipping as I haven’t received it yet.
Great communication
As if today I did not receive the shirts, but I did contact them with a special request and they responded quickly and gladly said they could it.
Order placed with ease
The ease of placing the order was great, having the sizes I needed in stock was a plus! I think the shirts are funny and cute at the same time! Can’t wait to receive them and give to my husband so we can wear them!!
BUY THE SHIRTS! They are too cute!!!
I ordered the shirts for me and my husband. Our shirts fit very well and are really nice quality! Can't be the price and the quality of the shirts!!! A1! The shirts are soft, cool, and comfy. I really wanted to sleep in mine but I didn't lol! We will be wearing them for our wedding anniversary on an outing & we wore them for his birthday this Sunday.
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