Regalia Store UK Reviews 

539
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptional product quality and consistently praise the remarkably swift, reliable, and efficient delivery service that consistently exceeds expectations. Many people also warmly appreciate the remarkably smooth online ordering process along with wonderfully friendly and helpful communication provided by the supportive team members. However, some people mentioned occasionally experiencing communication delays or noting minor issues regarding specific product components after receiving their ordered items. A small group of consumers also noted occasional delivery slow-downs handled by external shipping partners or minor hurdles encountered during initial payment and ordering steps.

What people talk about most

Product

Customers had positive experiences with product, noting that items received were of superb quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that items are frequently delivered... See more

Quality

People report high satisfaction with the quality of the products received. Consumers consistently describe... See more

Service

Reviewers highlight positive aspects of service, frequently describing the experience as superb, outstanding,... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy website navigation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There are a large number of opportunities to buy [masonic] regalia on line. Many are similar but with the expected price variations and availability. I was very happy for the Regalia Store to supply m... See more

Rated 5 out of 5 stars

Excellent product and service, web experience could have better, I fouind it difficult to place order and ended up ordering a pin I didnt want(not a problem). However, I requetsed early delivery and i... See more

Rated 5 out of 5 stars

I purchased a Provincial Case , The quality of which is superb @ £100.00. However I lost one of the Handle pins that hold it on. Eventually after some back and forth dialogue. I spoke with Ben, o... See more

Rated 5 out of 5 stars

I today have had a conversation with a Senior Manager of Regalia Store Ltd. I did put a negative review on previously. However on the assurance that He will be in touch with their Manufacturer... See more


Company details

  1. Shopping & Fashion

Written by the company

Manufacturers & suppliers of wide range masonic regalia, masonic rings & other gifts. Accredited safe & secure online store www.masonicregaliastore.co.uk for online shopping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

539 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(539)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many thanks for first class items

Many thanks for first class items, lovely regalia and super service, I have bought items previously and will deal with you again when new items required,
Take care and once again many thanks,
Stuart.

4 June 2024
Rated 3 out of 5 stars

Belts that are too large.

I have recently bought two grand mark aprons and collars plus a case. I have no problem with the quality which is good. However I have had to reduce the size of the belts which appear to be for masons with a girth of 50"+. I am 42" and the aprons would fall to the floor if I had not had them altered.

3 June 2024

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