Marthalondon Reviews 

304
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

The advert is deceiving, they look like a London retailer, but not until you buy do you find out the clothes come from china. After 3/4 weeks wait it’s delivered by evri, when the order states pay £3.... See more

Rated 1 out of 5 stars

Awful, do not buy from these people, it is a total scam! Poor quality materials, small sizes and they refuse refunds based on some small print round not providing these under a discounted purchase. Th... See more

Rated 1 out of 5 stars

One star and that’s only because they sent me an email. BEWARE of bad practise. Gave me a discount on first order, that automatically means it’s non returnable, I have since found out. Quality is... See more

Rated 1 out of 5 stars

It's a complete con. I ordered 2 shirts from the picture. When they arrived 3 weeks from China, they were a totally different material from the picture shown. Then they hide behind the idea that it... See more

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1.1

Bad

TrustScore 1 out of 5

304 reviews

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No history of asking for reviews

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1.1

All reviews

(304)

302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Zero Starts

Zero, Null, Nada, Nill stars, this is a continuation of Harclay London, same idea, sell Temu clothes and bags through fake drop ship sites, avoid avoid avoid.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Whatever you do, do not buy from this site!

Clothing was nothing like the photos, tiny sizes and shoddy quality. When I asked for a refund I was told that no products bought at discount could be returned - tho of course ALL their products are ALWAYS sold at a discount! Whatever you do, do not buy from this site it is a pure scam.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Not as the photos

My top isn't as it looks in the photo. In the photo they look like washed out, soft cotton. In fact they are harsh, modern, non-washed out material. Poor fit on the arms too. This, in my opinion, is a one hit scam! Sell a load & run!"

29 January 2026
Unprompted review
Rated 1 out of 5 stars

This company must be the worst ever

This company must be the worst ever. I ordered some Christmas presents from them in November and they did not arrive until mid January. The quality was also extremely poor and when I tried to return them the excuses they gave for not accepting returns beggars belief. Only after threatening to report them to Chinese Trading Standards did the agree to refund half the cost (£150). I fully intend to pursue the balance through my credit card.

If you have been unfortunate enough to place an order with them and are unhappy with the outcome do not let them away with it. If you intend to place an order with them my advice would be DON’T

15 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!

SCAMMERS! Do not give your money to these people. They are not a registered Uk company. Sent me some cheap and nasty rubbish, very unlike anything I ordered.
They refuse to refund or let me send it back. Although have offered me 50% off my next purchase!! As if I’d buy anything from them again. In my last communication with them I suggested that they may like to send me the item that I original order, but haven’t heard back.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered marble cat

Ordered marble cat. Took 3 weeks to arrive, It’s not marble and is cheap fake material with ugly eyes nothing like the picture advertises. An absolute scam I hope the company is put out of business as they are just defrauding customers

27 January 2026
Unprompted review
Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent. I ordered from them in an earlier incarnation, and was ripped off big time.
The dresses were shocking, awful fabric, badly made, bad sizing. Pattern and fabric didn’t resemble the pictures. Shocking returns process.
I embarked on a returns process wchich lasted a year!!! I wasn’t giving up. I’d say to you don’t bother. If you have ordered and received your rubbish clothes then get any money you can from them. The items I returned didn’t make it back into China they were stopped at customs. I then received the awful dresses back a year later!!!
Even a charity shop wouldn’t want them.
Report this company to The National Cyber Crime centre. NCSC.com
How do companies like this continue to operate.
They don’t have social media accounts now because people report them. They just run ads on Google and state fake Trust pilot reviews.. Report this website via Google please. Don’t order anything from a random website until you have checked on Trust Pilot first

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Shirts are supposed to be XL but…

Shirts are supposed to be XL but wouldn't fit an action man doll and are of poor quality.
Asked for return procedure for a refund but I'm not holding my breath after reading the reviews.
How are they allowed to keep trading?
Update
They are not taking return but offered a discount on my next order of 50%, what a scam, they need shutting down the dishonest b------ that they are...
I've reported them to Google and think everyone who has been ripped off should do the same.
Update...Google replied by saying they are doing nothing wrong and are operating within the guidelines, unbelievable when you look at all the reviews from ripped off people.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I ordered! It's absolute rubbish, my item was advertised as (a knit) , what I received was cheap material. It's absolutely disgusting what people can do nowadays by getting money from customers. It's a disgrace that they allowed to advertise on Google.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT TOUCH THIS COMPANY

I have also had a bad experience with Martha Lonon. Do NOT buy anything from them. Extremely poor quality, not what they advertise, and not the size. Cannot return and get a refund as bought on a promotional sale, which most things are.
DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE.

25 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars !!

Zero stars !!! Beware the goods this company displays on its website are NOT what you will receive as I found to my cost!
They are not even an English company
Avoid at all costs - be warned !

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Everything about this company stinks!

Everything about this company stinks!! They have ripped me off for £59 & seems like there is nothing I can do about it!! They sent me a jacket after I waited for weeks. It was far too small. I ordered large. They would not send me a return label so I'm stuck with this crap!! Please stay well away from this ripoff company 😤

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Had a terrible experience with this…

Had a terrible experience with this company just to clarify your rights on returns please read.
"Items purchased during a sale can only be exchanged... or a voucher."
Illegal: If you change your mind on a sale item bought online, you are entitled to a full cash refund (excluding return shipping) within 14 days, not just a voucher.
"The cost of return shipping is borne by the customer" (for faulty items).
Illegal: If an item is faulty, damaged, or not as described, you should not have to pay for return shipping. The seller must cover this or provide a prepaid label.
I was a fool and took a chance,They are advertising on Facebook.and Instagram. The coat i bought was a Jacket.The material is horrible and cheap.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality clothing

Poor quality clothing
Poor delivery - arrived too late
Sizing wrong - not a UK company
They won't send a returns label address so you are stuck with their rubbish quality clothing & they have your money!
Do not get conned

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

ordered 2 shirts, when they eventually turned up 3 weeks later they looked nothing like the poster I ordered them from, when I put them on I couldn't get my arms down the sleeves and the length just about reached my belly button, cheap crappy fabric. No refund only a 50 percent voucher off my next purchase....yeah! Like I'm going to make a next purchase

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Don't trust this company - they are abysmal


Quality of goods is very poor - nothing like the picture. Check sizing as items vary.
They won't offer refund if item was bought in a promotion just a voucher with 50% off towards another purchase which is useless, would never order from them again.
You can't just return the items as you have to wait for them to send you a return form which they won't do as they offered you a voucher!

19 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMER MARTHA LONDON

Ordered a jacket from what i thought was a uk based company found out when it took nearly 4 weeks to arrive that it wasnt, the quality of the jacket is very low grade & wrong sized. It cost me £50 (i got a better quality jacket from temu for £16) I wanted to return it & according to them cant, as i got it on a promotion. The "promotion" was a first order. I wish id read up about martha london before i ordered as i certainly wouldnt have been conned out of £50.

12 January 2026
Unprompted review

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