Marro Reviews 2,414

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting that their cats love the food and show improved health, shinier coats, and increased energy. Many appreciate the human-grade quality and the absence of fillers. The customer service is frequently highlighted as excellent, with staff described as kind, helpful, and responsive, often going above and beyond. The delivery service is also highly rated for its promptness, flexibility, and careful packaging, often including thoughtful extras like cat toys. However, some customers have experienced issues with delivery, such as damaged packages or deliveries to incorrect addresses. A few also mentioned that their cats were not keen on certain flavors, or that the food sometimes arrived mushed. There were also isolated reports of pouches leaking upon defrosting due to poor sealing.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers report their cats love Marro food, often... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality ingredients and overall... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the staff for being... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and excellent customer... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the promptness,... See more

Based on these reviews

Rated 5 out of 5 stars

Any issue we had, (with the website, not with the food), was promptly taken care of on Marro's end without asking me to jump through hoops. They seem really kind and as if they are people who care a... See more

Rated 5 out of 5 stars

Great customer service and delivery. Plus our very fussy elderly cat , loved the food straight away and regularly finished the whole serving The food is human quality and even smells like it should,... See more

Rated 5 out of 5 stars

Most importantly , ny cats love Marro. Ivw been buying it for a year now and they still enjoy it. Because its mostly meat (unlike supermarket packet food) they do not need any where near as many... See more

Rated 5 out of 5 stars

Shai definitely prefers his Marro to his previous food and always clears his bowl and sometimes makes that lovely noise while he is eating sounds like a little numb numb numb, if you know what I mea... See more


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Best cat food you will ever buy

After living for 40+ years in a multi-cat household, this is the best food around. Save your money- your beloved furry beasts will go off all the other cat food at some point. Marro is the only brand ours will eat consistently; we've been giving it to them for a couple of years now after they kept turning their noses up at everything else. It's obviously very good quality from the smell, texture and looks but the proof is always a clean bowl.
6 cats have now got glossy, healthy coats. Fewer dental problems. Bright eyes. Extremely happy and energetic. And even the sickly kitten with the chronic fragile stomach is thriving- the healthy dollops in my flower bed are testament!
Website is very easy to use and I love that they give you a reminder of when your next box is due so you can budget for it or amend the portions/ flavours.
Customer service is very good too. Just pop them an email and they reply promptly and friendly. No robots at all!
Would (and have) recommended to anyone with a feline of any age.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

We love Marro

We love Marro,
My cat has such a sensitive tummy and so far other than vet food it's the only food that doesn't give her a funny tummy.
My other cat tries to eat it as I'm serving it so he's obviously a fan too.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

This has been a game changer for my my…

This has been a game changer for my my cat’s health. I hadn’t realised how much the food I’d previously been buying had affected them. Their coats are glossier, they are happy and active and their poos are firmer and less smelly which is a nice bonus!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

My little lady loves Marro

My little lady loves Marro! She had a lot of stomach issues when she was on her previous foods! Since switching to marro her issues have subsided, her coat is shiny, she is happier and more energetic and overall seems much more brighter and healthier!

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Best decision I’ve made!

Can’t fault the food my cat loves the beef and chicken not so fond of anything else so waiting for some new recipes. Delivery is prompt and free toys are always gratefully received by Belle.
Can really tell the difference with my cat, all the black spots under her chin have disappeared, she scratches less and stopped over grooming so her fur is growing back on her belly after 10 years! Her coat is lovely and soft too. It’s worth the swap from supermarket brands that were clearly not doing her any good! 😊

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Shai definitely prefers his Marro to…

Shai definitely prefers his Marro to his previous food and always clears his bowl and sometimes makes that lovely noise while he is eating sounds like a little numb numb numb, if you know what I mean.
Will definitely continue giving him Marro.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Marro - the best cat food!

My cat loves Marro, she eats every scrap and licks the bowl clean. There’s no more wasted, smelly cat food to deal with. I order 6 weeks of food at a time which makes each meal cheaper and I can choose the delivery date. Because the meals are pure meat my cat only needs one pouch a day which has considerably reduced the soft plastics recycling.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Our 18 year old puss has always been…

Our 18 year old puss has always been fussy and not keen on change! We wanted her on something healthier as she had some health problems..we thought the teaspoon approach was the way to go but she took to it immediately…no need for slow introduction…she loves it! And …we don’t need the hazmat for poop scooping😅

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful customer service and food!

Wonderful customer service - anyone I’ve spoken to has been lovely, helpful and funny. The food is incredible, smells so delicious I get hungry making it for my Princess Leia - and her coat is absolutely full and so perfect. Thank you!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

A quality product.

My cat loves this food. He had stopped eating when his litter sister and playmate died. Can't fault the delivery, packaging and communication, all excellent. Opportunity to order a trial pack was really useful. Good to have a discount on the first full order, but fear future orders may be a bit to pricey for me on a regular basis.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Best cat food ever

My older cat started to lose weight as he didn’t enjoy the food I gave him. I tried other brands but he didn’t enjoy them either. Then a friend recommended Marro. He now jumps around like a two year old, and wolfs the food down. He is gaining weight and his coat is glossy and heathy.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Our Bengal adores Marro

Our Bengal kitten, Merlin, is finally finishing all his food. He adores Marro.

We had tried him so many different cat foods, including similar premium high protein offerings, but Marro is bar far his favourite. He always used to leave about 10% of the food after finishing but he will literally lick the bowl clean with Marro!

Could not recommend high enough - and I’m sure he’d say the same!

12 April 2026
Unprompted review
Rated 5 out of 5 stars

My cat loves it.

The customer team are so kind. And actually listen to you. My cat is on his third day and he’s already demanding for his next meal. He absolutely loves it, which is great especially as he’s a fussy eater.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Yum yum 😺

My 14yr old cat lulu has been having marro for about 18 months & her overall health has improved in that time. She eats less than the rubbish junk packet food she used to eat, gained weight & is rarely sick now, unless it's the fur ball hack which causes it. Her poos barely smell also which is a bonus as she mostly stays in nowadays. I would recommend marro to any cat owner. The only thing is it is fairly expensive if you have more than one cat.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

It's A Hit From Simba

Simba is 6 years old. Not a fussy cat. Just needs feeding a lot.....or so I thought.
We have tried a few of the premium brands but he never really took to them.
I've been meaning to try Marro for a while. His first plan arrived today in the best packaging.....he LOVES his new Marro Pad!
Food has been wolfed down, lots of lip smacking and sniffing for more.
Hoping I have found his best food yet.
Customer service is excellent too.
Five Stars From Me
⭐ ⭐⭐⭐⭐

11 April 2026
Unprompted review

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