I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... See more
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The Duolime bag is perfect for carrying tablets/iPads, mobile phones, wallets and power bank chargers all at the same time! Whilst the Duolime doesn't come with a usb port, I still charge m... See more
The return policy is probably the worst I've ever experienced. They are ripping off the customers. I am based in Australia, but they asked me to return the package to the US and I have to cover the in... See more
My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... See more
Company replied
Company details
Written by the company
Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.
Contact info
26 asland road, e15 3ll, London, United Kingdom
- info@markrydenglobal.com
- markrydenglobal.com
Hasn’t replied to negative reviews
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The material 5* quality 5* size 3* got mistaked by pub
The material off make up the article is good and as a great quality... But the fotos off the article got me mistakes on the idea off the size... I would like and I would expect a bigger bag.
What the F
What the F! 63 days later and still havent got my bag. Yes, i live in europe, and yes. United kingdom is still in the Eu. This is brutal.

Reply from MARKRYDEN GLOBAL LTD
Low quality bag for too much money…
Low quality bag for too much money arrived 3 weeks later from China.
I m gonna buy it again !great backpack
Zip broke
Bag cost over $100 and the zip broke in 8 months (warranty lasts for 6 months). Tailors said it would cost $150 because the whole main zip had to be replaced
Would give 5 stars
Would give 5 stars, but I ordered a black one and it was out of stock which wasn't visible on the website. But the backpack itself is great, worth the 5 stars.
BOOOYA!
A nice, huge backpack for my laptop and lots of travel stuff.
It is a great product.
It is a great product and delivered quickly.
Excellent quality !!
Great bag, very well organised.
Great bag, very well organised. The only downside is once you've loaded up all the pockets, there is not much space left for anything else like a jacket or something that won't fit in to a pocket.
Good customer service and quality product
Very responsive and good quality of product.
Just got the product but haven’t used…
Just got the product but haven’t used yet. Love for quality and design.
Very good trade
Very good trade, I'm happy with the product that I got :-) I highly recomend these guys.
Great backpack!
My order was delivered promptly and I…
My order was delivered promptly and I am very happy with the product.
Great experience overall
Great experience overall. The delivery was timely, the product is exactly as displayed. In short, highly recommended.
Excellent material quality and fast…
Excellent material quality and fast delivery. Everything went very well.
The water sipped into the bag during…
The water sipped into the bag during the rainfall even though it had the cover bought from the company
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