I ordered a backpack and was waiting for the delivery. After 2 weeks I haven’t got any update so I emailed the customer service, no reply. Then a week later I asked for an update or my payment will be... See more
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The Duolime bag is perfect for carrying tablets/iPads, mobile phones, wallets and power bank chargers all at the same time! Whilst the Duolime doesn't come with a usb port, I still charge m... See more
The return policy is probably the worst I've ever experienced. They are ripping off the customers. I am based in Australia, but they asked me to return the package to the US and I have to cover the in... See more
My credit card was stolen (fraudulently charged) 2 week later I paid for the purchase. I hope that seller will pay attention to this incident. TQ. Disappointed with your reply after the above rev... See more
Company replied
Company details
Written by the company
Welcome to MARK RYDEN GLOBAL! MarkRyden Global is the only official website, the rest are our Distributors. Our goal is to provide our customers with a variety of the latest backpacks. We've come a long way, so we know exactly which direction to take when it comes to providing you with high-quality and affordable products. We offer all of these products along with great customer service and friendly support. We always keep an eye on the latest trends in backpacks and travel accessories and put our customers' wishes first. That's why we have satisfied customers all over the world and we are proud to be part of the luggage industry. We always put our customers interests first, so we hope you will enjoy our products as much as we enjoy providing them to you.
Contact info
26 asland road, e15 3ll, London, United Kingdom
- info@markrydenglobal.com
- markrydenglobal.com
2.7
Poor
279 reviews
Hasn’t replied to negative reviews
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Quality of bag is very good
Quality of bag is very good. Just that it looked smaller than the videos. Otherwise it is a beautiful and purposeful bag. Love mine
18 November 2018
Unprompted review
Excellent product
Excellent product, luxury quality and great value for money. The design is unique and the locker saves your day. It was delivered within the anticipated timeframe. The customer service responded promptly to my questions and they provide with tracking number even for free shipping. MR sets higher standards for sure! Highly and with no reservations recommended.
16 November 2018
Unprompted review
Good and just on time
15 November 2018
Unprompted review
Lockme II
item just as described/pictured. lead times are about correct, as well. ordered from United States. nice product.
12 November 2018
Unprompted review
Good quality + Prompt Delivery, Superb!
The item came just the way it is described. The delivery was so fast and smooth. The quality of the bag is excellent and the packaging of the bag is neat and tidy. Definitely recommend you to purchase with them, so prompt and quality good!
5 November 2018
Unprompted review
Great product and arrived promptly.
3 November 2018
Unprompted review
Anti theft i dont think so !!!
Well made rucksack but as for the anti theft title.Utter nonsense.Any rucksack with zips on the back are a target for thieves fullstop.I ordered this in error and ended up buying a rucksack with absolutely no zips on the back.
3 November 2018
Unprompted review
Good quality products and excellent…
Good quality products and excellent delivery service with reasonable price.
29 October 2018
Unprompted review
Always Looking for a Great Bag
I'm on the eternal search for a great backpack. This is it. Ample space. I love that it's pickpocket-proof but that very benefit makes it a little bit of a hassle to open the bag multiple times throughout the day, but such is life.
21 October 2018
Unprompted review
Amazing bag!
Use the bag daily for work. Very comfortable with tons of room.
17 October 2018
Unprompted review
The shipment was nice and easy to…
The shipment was nice and easy to complete
15 October 2018
Unprompted review
I love my new anti theft backpack!
I love my new anti theft backpack. It’s well made, the zippers are smooth, the padding is nice and thick, and it’s so comfortable. The only reason why I didn’t give it 5 stars is because the zipper is still somewhat visible along the top edge when worn. The back pack needs an under stitch along the opening to help keep the flange flat.
14 October 2018
Unprompted review
Still didnt get the order yet but they…
Still didnt get the order yet but they shipped it quickly almost immediately after my purchase. Would be better if you guys have chat support though
3 October 2018
Unprompted review
The color is not black
The color is not black, more like dark grey
The origin country is not Netherlands as stated in a tracking website but, of course, China
And easily gets dirty
Apart that, great bag
1 October 2018
Unprompted review
Bad experience with the product Macchiaso.
Good evening,
I bought the Macchiaso backpack and I noticed that when I use it (inside there are my laptop, my wallet and some small items) the zip is not covered by the top of the bag. We can see the zip and if it is raining, the bag is not waterproof anymore.
However, I bought this product because one of its characteristics is to be waterproof (to protect my laptop). So I cannot use it when it is raining...
I note that there is a difference between the marketing does for this backpack and its use.
I am disappointed by the product.
Celine L.
25 September 2018
Unprompted review
Reply from MARKRYDEN GLOBAL LTD
Hi Celine,
We are truly sorry that our product did not meet your expectations. This is the first time we have this type of complaint. The fabric that is above the zipper needs ti be pulled over to cover the zipper.
Regarding the marketing, in the product description it is mentioned several times that the backpack it is made with water repellent fabric, which doesn’t mean the bag is waterproof, which is a totally different feature that our products don’t have at the moment.
Please accept our sincere apologies if somehow we caused any confusion.
You can return the bag to us we will issue a refund straight away.
Excellent products
Excellent products. Nice, modern design with quality materials.
19 September 2018
Unprompted review
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