`is it a scam? Order made 28 february and not received until today, 12 March. the name says "The MARK RYDEN Canada" but in fact package is shipped from mainland China. Their deleivery partner claimed... See more
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Chinese company, not Canadian as portrayed. I ordered two backpacks. One was okay and fit my needs. The other looked low quality compared to the product shot. I actually received two of the poo... See more
The backpack I ordered (Navarro, 17 inch) is of utterly poor quality. The left strap tore after approx. 6 months (fixed it at my own cost), and the zipper began tearing away after roughly a year. Of c... See more
The company did not deliver the product and is not replying emails. Writing a review here to see if I can get their attention, otherwise I'll have no choice but to reverse the credit card charge. Th... See more
Company details
Information provided by various external sources
Mark Ryden Canada is proud to be a member of the Mark Ryden Brand, and we are dedicated to hand picking the very best section of the collection for our customers. We may be new to the family but we are already shaking things up. Our approach is to bring you the most stylish tech savvy backpacks and accessories period. We understand the landscape, our cities and schools and our only goal is to kit you out with the very best gear for your lifestyle. Our dedication doesn’t end there either. Here’s more good stuff. When we became an official authorized Mark Ryden representative, we took on a huge responsibility of being a part of an amazing team. With that in mind, we also wanted to shake things up a bit and really reach out to you, the people that buy our product and earn your trust. Moving forward, as we launch in Canada, we want you to know that when you purchase any Mark Ryden products, we will always have your "BACK" (no pun intended) and offer you complete customer support and return guarantees, along with super fast shipping from our Canadian warehouse along with full customer support. We will always get you your products as quickly as possible and if there are ever any problems with your order, we will work with you directly to immediately create a solution. We love what we do and we are grateful that you chose our products. In return, we hold ourselves to a higher level and are dedicated to always offering you the very best in tech savvy wearables, and customer experience. Thank You Mark Ryden Canada
Contact info
649 College St., M6G1B7, Toronto, Canada
- info@markrydencanada.com
- markrydencanada.com
Hasn’t replied to negative reviews
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I love the backpack
I love the backpack. It’s got so many compartments, and I am someone to keep everything in my backpack. It’s the perfect bag. Stylish, and sturdy. Will definitely buy more from Mark Ryden

Reply from Mark Ryden Canada
Perfect
The backpack is beautiful and perfect. Resistant and light material, strong zippers. Ideal for short and medium trips.

Reply from Mark Ryden Canada
I love the bag so far..
I love the bag so far... and the folks at Mark Rides had given me an upgrade to my bag.

Reply from Mark Ryden Canada
The service with Mark Ryden was…excellent. Shipping options, not so much.
The service with Mark Ryden was excellent. I was really disappointed with the shipping options - having to opt for Canada Post was not the best. We received the package later than expected and we could not get precise details on the shipping date. I realize that this has nothing to do with Mark Ryden’s service.

Reply from Mark Ryden Canada
It’s a great bag
It’s a great bag! Looks very sharp. Great craftsmanship. And I’m particularly impressed with the strap that allows me to link my suitcase handle extension to the backpack for my carry-on travel purposes. Streamlines everything.

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Product is totally different as…
Product is totally different as advertise...

Reply from Mark Ryden Canada
Back pack
The package was well packed and is made of a quantity materials as expected. All zippers worked. The 17” model may be a little over kill. But, bigger is always better. Looking forward to the lifting of the travel restrictions so I can use the full function of the back pack.

Reply from Mark Ryden Canada
Excellent quality bags
Excellent quality bags, extremely well made, amazing customer service, easy to find products, and quick shipping. I was pleasantly surprised by how helpful support was with my many questions, and the bag I purchased exceeded my expectations.

Reply from Mark Ryden Canada
Not very versatile
Not very versatile. Big when riding on transit. Very warm when riding bike. Would recommend as a stylish, well made bag. Suitable for people who park their car and walk to the office. Not suitable for taking to gym after work.

Reply from Mark Ryden Canada
Great design, overpriced, China made
Bag took 2 months to come in, likely due to COVID-19 so that's fine. The company is heavily marketed as a Canadian brand but the bag is 100% from china. External water resistant material feels of good quality but the zippers and inner lining is all of poor cost saving materials. For such a small bag priced this high I'd expect the company to go for the higher end materials throughout -especially since it's made in China. I'd be willing to understand price versus quality if it was made in Canada. My last bag was a Dakine which was around the same price but lasted 13 years of extensive use. This will be the only bag from this company that I purchase. I will note that the design and layout of the bag interior is great, just needs better material.

Reply from Mark Ryden Canada
Great bag period,best bag i have ever…
Great bag period,best bag i have ever had,workmanship on the bag is reall good,lots of room plenty of padding where it counts,just a all round great bag 👍

Reply from Mark Ryden Canada
I think I had a great experience
I think I had a great experience. As promised I got within a timely fashion, a durable stylish backpack delivered to me. It was / is in a mint condition, I have yet to use it outdoors, but I trust it has quality and longevity to hold up against the elements once I travel with it.
I am contemplating getting for my 2nd laptop another Mark Ryden Backpack, and just trying to see if i can get a good online discount before doing so.
Thanks !!

Reply from Mark Ryden Canada
The bag was great!
The bag was great! Even bigger than I thought, fits all my son’s VR equipment and books.

Reply from Mark Ryden Canada
Great design and durability
Bought a business backpack as a gift for my husband. He loves it! It’s smart design and ruggedness are impressive.

Reply from Mark Ryden Canada

Reply from Mark Ryden Canada
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