Mark Lloyd Master Goldsmith Reviews 75

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered one day and item ( monkey hanger pendant) hand delivered the next day. Nicely packaged. Very satisfied as always with Mark Lloyds

Rated 5 out of 5 stars

After ordering an item 5 days before my husbands ‘big birthday’ I enquired about delivery times. Mark told me items are usually posted within 2-3 weeks. I explained that I needed the Item asap. I rece... See more

Company replied

Rated 5 out of 5 stars

We asked Mark to make a couple of bespoke pieces which turned out beautifully, as expected. The only problem we saw was getting the pieces to us as we are presently stuck in Bournemouth. Not a problem... See more

Company replied

Rated 5 out of 5 stars

Words can not describe the wonderful pendent mark designed for my dad’s ashes he combined my late mams engagement and wedding ring into the pendent. It’s something that I will treasure for the rest of... See more

Company replied

Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Goldsmith
  4. Jewelry Designer
  5. Jewelry Engraver
  6. Jewelry Repair Service

Written by the company

Winner of the National Retail Jeweller Award, UK Bespoke Jewellery Retailer 2023. A Fellow of the Institute of Professional Goldsmiths. Unique brands designed by Mark include VULCAN wedding rings and bracelets, DUNE, worn by Johnny Depp, Lloyd Henshall, a collaboration with international fashion designer Scott Henshall, and Memorial jewellery, Ashes Love and Stardust Mark is available by appointment to discuss your ideas for bespoke, wedding or engagement jewellery.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service

Ordered one day and item ( monkey hanger pendant) hand delivered the next day. Nicely packaged. Very satisfied as always with Mark Lloyds

24 March 2026
Rated 5 out of 5 stars

Great company to deal with …

Great service and lovely product. Ordered a necklace for my husband’s birthday and he’d ordered one too, without me knowing! Explained the situation and return was accepted without quibble. Would definitely recommend and will purchase again - thank you!

14 September 2025
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Reply from Mark Lloyd Master Goldsmith

Thank you for buying one of my in-house brands, DUNE. It means a lot, Mark

Rated 5 out of 5 stars

Perfect Engagement Ring!

We decided we wanted a ring created locally and I’m so glad we went with Mark! I sent him some photos via Facebook of rings I had liked online, he sourced some similar options and got them in straight away and we went to try them on! He was very knowledgable and helpful and in doing so, created the most beautiful engagement ring. The ring was a little too big from when I initially tried it on, but this was no issue whatsoever to resize, he kindly stayed open a little longer for us to get down after work! He made it smaller within a day to make sure we had it back ready for the weekend. It’s very clear Mark takes pride in his work and truly cares about his customers experience from initial contact, the creation of the ring itself and finally to the after care service he offers. Thanks so much and we’ll be back for the wedding bands when the time comes! 😊

24 June 2025
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thanks Jess, it's been a pleasure working with you both, and to get you something that hits the spot like this means a lot and makes it all worthwhile.

Rated 5 out of 5 stars

Memorial pendant

Words can not describe the wonderful pendent mark designed for my dad’s ashes he combined my late mams engagement and wedding ring into the pendent. It’s something that I will treasure for the rest of my life and later my daughter will also have the privilege to wear it. I massive thank you to mark and all of his team for being respectful and caring. Lynn smith

24 May 2025
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thank you so much Lynn it means a lot to us all that we are doing a good job x

Rated 5 out of 5 stars

Fast, caring and amazing memorial jewellery

Very quick turnaround of memorial jewellery, the team were respectful, caring and kept me updated every step of the way. The end product . . . . . Just beautiful!!!!!

19 May 2025
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Reply from Mark Lloyd Master Goldsmith

Thank you for the review. It's good to know we have delivered on service and quality, thank you x

Rated 5 out of 5 stars

Wow!

Wow!
Mark has made an incredible job of setting the stone on my engagement ring. He listened to all my crazy ideas and with his expertise and guidance I have the most beautiful ring. He’s a pleasure to work with. I’m delighted and would highly recommend him. The whole experience was great with his lovely staff too.

7 February 2025
Unprompted review
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Reply from Mark Lloyd Master Goldsmith

Thank you Justine it was an unusual specification and I’m so glad I managed to see your vision and make it for you 👍

Rated 5 out of 5 stars

M A G N I F I C E N T

Well, what can we say, apart from WOW!

We wanted to have some input into our wedding ring designs, and Mark is the master when it comes to such things in quality jewellery work, he is after all a Master Goldsmith in Hartlepool.

He suggested ‘spinner rings’ where we could have a gold base ring with a twisted platinum ring free to move over it. We were very pleased when he offered for us to come into his shop and personalise our experience by letting us ‘beat’ the gold ring to give a texture and watch him start to twist the platinum - it was just the touch we wanted.

Because of the way me met - our love story was so amazing - we always called it ‘Crazy Beautiful Shit’.

Mark took Dirk’s handwriting of that phrase and his colleague created a laser engraved copy of his writing on the inside of both our wedding rings!

Amazing.

First Class Professional service from Mark Lloyd Master Goldsmith

21 June 2024
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Reply from Mark Lloyd Master Goldsmith

It was a pleasure to be part of your journey. Making something for someone I have known for years is always lovely. It makes the whole process extra unique. All the best for the future, you two beautiful souls x

Rated 5 out of 5 stars

A series of coincidences led me to Mark & Michelle's door. Lucky me!

My husband wanted to buy me a piece of jewellery for our Ruby Wedding anniversary, and I didn't want something run of the mill. I had quite a bit of inherited gold jewellery - my mum's and grandma's wedding rings for example, and lots of bits and pieces that would simply languish in my jewellery box until I passed them on to my daughter in my will! I had been thinking about having a piece made for some time, using all these inherited bits and bobs, but lacked the artistic imagination and the practical knowledge of what was possible. So I found Mark and Michelle! After a long talk and a look at what I had and what I would like, ideas flowed and Michelle listened really properly to what I was saying - and I listened to what wasn't possible! Between us we put together an idea which grew and developed into the most amazing piece of totally unique jewellery, full of sentiment and meaning. A proper heirloom. The workmanship is amazing, and I've worn it to a few events and everyone has been knocked out how beautiful and meaningful it is. It's getting another outing next weekend at a wonderful family wedding. Oh yes - and it's got a lovely big ruby in it ;-)

5 July 2024
Unprompted review
Rated 5 out of 5 stars

Small order placed

I placed a small order recently. It arrived promptly and well packaged. The piece itself is high quality and exactly as advertised, the box it came with and the little chocolate in the package were just delightful touches. All in all, a flawless interaction.

31 January 2024
Rated 5 out of 5 stars

Item accurist watbeautiful watchch lovely great…

Item accurist watch lovely great condition the only thing is the watch fits ok but not 7 ins was wondering if you could recommend a link as I like watch slightly loose otherwise beautiful watch thanks.

9 November 2023
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Reply from Mark Lloyd Master Goldsmith

Hi Josephine thank you for the review, I have answered you in an email, thanks Mark

Rated 5 out of 5 stars

Trilogy engagement ring

Fantastic service from start to finish, told Mark i wanted a trilogy engagement ring and together we sorted band size, setting and diamonds. Was kept updated throughout the process and was absolutely delighted to receive my ring the other day. Love it, thank you Mark.

17 June 2023
Unprompted review
Rated 5 out of 5 stars

Redesign

I took my wedding, engagement and eternity set into the shop as Ihad lost a couple of diamonds out of the shoulders they had been custom made many years ago. Mark advised that they where breaking away and fractured together with himself and Michelle we discussed redesign using my original diamonds. Well what can I say the end result absolutely Stunning .The service was exceptional, professional and very personal.

24 May 2023
Unprompted review

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