Designing and ordering my Map was so easy. It arrived quickly too. I bought for my friend's wedding and the absolutely loved it. I will definitely be back for some Christmas pressies!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Perfect gift! Web site easy to navigate. Quick efficient delivery and brilliant quality. Definitely recommend and will use this company again . Thank you Maps For Moments.
Company replied
Awesome company! Was very happy with the map plaque I bought for my wife for Valentine’s Day. She loved it! Accidentally clicked on something I didn’t intend when purchasing & they were able to fix... See more
Company replied
I can't recommend Maps for Moments enough. I brought a star map for my wife as a Christmas present and unfortunately the frame was damaged upon delivery, we saw that it was due to the delivery company... See more
Company replied
Company details
Written by the company
Personalised Night Sky Star Maps From Our UK Website, Fast Delivery & UK Support 7 Days a Week. Buy Your Personalised Star Map Gift & Customise online. Live chat, Freephone & Fast Email Reply Support
Contact info
W2 Business Centre, Wellington Street,, CF11 9BE, Cardiff, United Kingdom
- 08000 23 54 52
- support@mapsformoments.co.uk
- mapsformoments.co.uk
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's written in the stars
Purchased Star Maps as a gift.
It was well received.
Good quality product.
12 February 2024
Reply from Maps For Moments
Thank you for your review James. Personalising a night sky poster for someone special is a great personalized gift idea and we are thrilled to hear that it was well received by the recipient. - Kim, CS
Good quality came quick
8 February 2024
Reply from Maps For Moments
Thank you for your review Dylan. I'm so pleased to hear that you love our unique space themed gifts and that the quality and speed of delivery exceeded your expectations :) - Kim, CS
Brillant good service had may maps…
Brillant good service had may maps from the company
7 February 2024
Reply from Maps For Moments
Thank you for your review and repeat custom Rebekah!! We're thrilled to hear that you've had a consistently positive experience with Maps For Moments! Thank you for returning to us each time you want to capture a significant moment. - Kim, CS
Reply from Maps For Moments
Thank you for your review Kate. We think that personalising a night sky poster for a loved one is such a special thing to do, and I'm so glad to hear that you agree! - Kim, CS
Delivery was a little late an the frame…
Delivery was a little late an the frame was a little chipped however very happy with size and picture itself
29 January 2024
Reply from Maps For Moments
Thank you for your review Charley. We think that personalising a night sky poster after a loved one is such a special thing to do, and I'm so glad to hear that you were pleased with your purchase! With regards to your frame, feel free to reach out to our friendly support team who would be more than happy to assist you further with that. - Kim, CS
My order was missing an item and I had…
My order was missing an item and I had purchased as a gift
22 January 2024
Reply from Maps For Moments
Thank you for your review, Natasha. We're sorry to hear that you did not receive your package. Upon checking your order, we can see that the tracking link shows the package as having been delivered a few days ago. A member of our team will be in touch shortly to assist you further! - Kim, CS
My partner loved the gift
11 January 2024
Reply from Maps For Moments
Thank you for your review. We think that personalising a night sky poster for loved one is such a special thing to do, and I'm so glad to hear that it was well received by the recipient! - Kim, CS
Appaling quality frame
Much like many of the lower reviews on here I am also disgusted at the quality of a "premium frame" perspex as apose to glass, appaling quality clips at the back and just an overall cheap/tacky appearance to what should/could be a thoughtful gift. I am now going to have to purchase another frame at an expense to myself as I see this as appearing far too cheap to gift someone
20 January 2024
Unprompted review
Reply from Maps For Moments
Thank you for your review, Darren! I'm very sorry to hear that you are dissatisfied with the frame that came with your map. We are glad to see that the map itself was well received, however, and hope that the recipient was thrilled with it. I can see that you have been in contact with our team, who were able to provide a solution for you, and we are currently waiting for your response. A member of customer support will be in contact shortly to see if there is anything further we can do to assist. - Kim, CS
Map great; very poor frame and customer service
Map is great but the frame quality is shocking. It is chipped in one corner, in the opposite corner it is discoloured and then the bottom edge is marked, overall quality of the frame is very very poor and not worth even a quarter of the framing price being charged. I am now expected to meet the cost of returning very poor product. My advice; buy the map and frame it yourself or choose another seller as customer service not that great
9 January 2024
Unprompted review
Reply from Maps For Moments
Thank you for your review Tania! I'm ever so sorry to hear that your frame was damaged while in transit with the courier. I'm glad to see that our team was able to offer you a new one, however I'm sorry to hear that you decided to return it to us instead. A member of our team will be in touch with you shortly to see if we can assist you further with your order. - Kim, CS
5 stars
Easy to use website, good price, made the same day and received next day! V impressed and its lovely
29 December 2023
Reply from Maps For Moments
Thank you for your review Elouise. I'm so pleased to hear that you had such a positive night sky registration experience, from ordering and delivery, to the product itself :) - Kim, CS
Lovely, unique gift idea at a reasonable price
The packaging was very carefully done, delivery was prompt and it is a fantastic idea for a unique and meaningful gift.
21 December 2023
Reply from Maps For Moments
Thank you for your review Marion! We think personalising a night sky poster for someone is a beautiful gift idea, and is perfect for any special occasion - I'm so pleased to hear that you think so too! - Kim, CS
It is lovely and looks fabulous hanging…
It is lovely and looks fabulous hanging on the wall. It is a great anniversary present.
7 December 2023
Reply from Maps For Moments
Thank you for your review Clare. I'm so pleased to hear that you love our unique space themed gifts :) A truly thoughtful gift for such a special date. - Kim, CS
Really great idea for an unusual gift…
Really great idea for an unusual gift and fast delivery
4 December 2023
Reply from Maps For Moments
Thank you for your review Lisa. We truly do believe that personalising a night sky poster for a loved one is one of the most special gifts to give, and so I'm so pleased to hear that you liked it and that the delivery was prompt too! - Kim, CS
Reply from Maps For Moments
Thank you for your review Joanna! I'm so pleased to hear that you had such a positive night sky registration experience, from ordering and delivery, to the product itself :) - Kim, CS
This is such an usual and brilliant…
This is such an usual and brilliant idea!
I bought the, First Kiss Star-map for my partner and she was completely overwhelmed saying, “This is the most romantic present ever!”
Thank you Maps for Moments.
20 December 2023
Reply from Maps For Moments
Thank you for your review Roger! We're pleased to hear the recipient was over the moon with her thoughtful Maps For Moments. We absolutely agree that it's an incredibly romantic and thoughtful gift! - Kim, CS
Quick and did what I asked without…
Quick and did what I asked without fuss. Extremely helpful
28 November 2023
Reply from Maps For Moments
Thank you for your review Lain. I’m so pleased to hear that you had such a positive experience with Maps for moments, from ordering and delivery, to the product itself :) - Kim, CS
Reply from Maps For Moments
Thank you for your review Nadia. Whatever the occasion, a Night Sky poster is always a unique and special gift to give :) - Kim, CS
Beautiful map
Beautiful map, website was very easy to navigate around and very clear. Print came and was exactly how I imagined it, highly recommend
9 November 2023
Reply from Maps For Moments
Thank you for your review Lauren. I'm so thrilled that we managed to exceed your expectations, and that you were happy with everything here at Maps For Moments! - Kim, CS
The picture was received on time but…
The picture was received on time but unfortunately the frame has been damaged and broken.
20 November 2023
Reply from Maps For Moments
Hi Matty. Thank you for your review! I'm ever so sorry to read that your frame has arrived damaged. We always aim for our items to arrive in perfect condition and so we are saddened to hear that your frame may have been damaged while in transit. A member of our team will reach out to you shortly to provide a solution! - Kim, CS
Reply from Maps For Moments
Thank you for your review Laura. I'm over the moon to hear how happy you are with your Night sky gift! - Kim, CS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.