M.Manze Pie & Mash Reviews 

3,684
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious food, highlighting the exceptional quality and authentic taste of the pies, mash, and liquor. Many also commend the excellent packaging, ensuring items arrive well-chilled and intact. The delivery service is frequently noted for its punctuality and efficiency, with orders often arriving exactly as promised, and consumers appreciate the straightforward heating instructions. However, some people mentioned product quality concerns, describing the mash as lumpy or dry, and the liquor as tasteless or having an unpleasant flavor. A few reviewers also noted occasional delivery problems, including late arrivals or missing items.

What people talk about most

Product

Consumers generally express high satisfaction with the product, often praising the careful and well-chilled... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the exceptional taste... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the ease... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing satisfaction with... See more

Instructions

People report positive experiences with instructions, finding them clear, easy to follow, and spot on for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Food was great since .moving to west country family missed pie & mash will definitely be ordering regularly only one criticism the plastic trys had broken had to check liquor for broken pieces of pla... See more

Rated 4 out of 5 stars

Great tasting pies, lovely bit of moisture inside, fantastically earthy lumpy mash. Liquor was good but a very heavy parsley taste, quite overpowering parsley taste for my family, but it was still goo... See more

Rated 5 out of 5 stars

The delivery was spot on and the food was absolutely amazing! The pie was packed with flavour, the mash was perfectly smooth and creamy, and the liquor brought everything together beautifully. It arri... See more

Rated 5 out of 5 stars

Food arrived extremely well packed with ice packs and layers of insulation. The individual cartons are well labelled and cooking instructions easy to follow. I was born and raised in Bermondsey but... See more


Company details

  1. Meal Delivery

Written by the company

M.Manze opened back in 1902, serving up a delightful array of dishes inspired by the Cockney cooking traditions of the East End. It's one of London's few remaining "eel & pie" houses, with a concise but hearty menu of pie or eel with mash and liquor.

Chilled overnight Deliveries throughout the UK

Written by the company

Order online at manze.co.uk
Being established for 100+ years means we've met a lot of new faces. Many move out of the area and can no longer visit our shops. That's why we started our online delivery service. Now you can order your pie, mash and liquor plus eels from our website at manze.co.uk. We then use an overnight chilled delivery service meaning you can get your favorite food delivered straight to your doorstep.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,684)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

Great food.

I will be honest when my husband said he wanted me to order pie, mash & liquor I was not looking forward to it! But I was pleasantly surprised and actually impressed. We had our first order arrive today and will order again. Well packaged, arrived on time, easy instructions, and very good quality food. High percentage of meat in the pies .

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I use to live in bermondsey …

I use to live in bermondsey remembering the market and the old maize used it many times and today the taste. is still fantastic we had it for Christmas dinner and well it was. Great thank u

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Pie &Mash

Used to have Pie & Mash from a shop in the Barking Road, East Ham growing up in the early 60s it was our Saturday treat. There's nowhere here in Devon that does Pie & Mash. So glad I googled and found Manze. Delivery received and it took me back to my younger years. Will be ordering more again. Thank you.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering bulk as a gift for…

First time ordering bulk as a gift for someone who was just out of hospital. Was well received. Quick delivery. The chill packs are great stayed really cold and even better that can use them on plants in garden after.
Food was lovely as always.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

What can I say!

What can I say!, This was our first order from M.Manze pie and mash shop, and it didn't disappoint 😋 we can't remember the last time we had such a true tasting pie and mash. We will definitely order again, keep up the tradition 👍 10/10
D&G Butler

9 December 2025
Unprompted review
Rated 2 out of 5 stars

went to tower bridge rd on 14 nov…

went to tower bridge rd on 14 nov orderded 5 pies 3 liquor to take away liquor was most shitte i ever tasted had a coconut flavor in and has put me off in going back again and i have used this place since 1968 never ever had this before it has put me off pie and mash

14 November 2025
Unprompted review
Rated 3 out of 5 stars

Not totally as I remember it !

Got to say when I saw Manzes delivered I thought great , used to love going down walthamstow market Saturday lunch time .... pies were as amazing as I remembered, the mash was OK but had big lumps and black potato eyes in it .......the liquor was horrible all I could taste was corn flour (i take it its used to thicken it)... not as I remember it at all ... so a little hint , buy your pies from here but honestly I'd do your own mash and parsley sauce (liquor). .

7 November 2025
Unprompted review
Rated 1 out of 5 stars

Was told an order had been despatched…

Was told an order had been despatched on Friday 28th November, on 29th November received 2 emails from Yodel saying order out for delivery at a certain time and then another email saying order delivered..nothing received as order never existed...

29 November 2025
Unprompted review
Rated 1 out of 5 stars

Awful liquor

Ordered last Wednesday for a Saturday delivery that never arrived. Called up and was told they’d call me back. They didn’t
Then had a notification it had been dispatched had to check we weren’t being given the okd delivery.
So disappointed with it
Have to say the pies are lovely but the mash and the liquor were awful.
The liquor had no taste apart from a very weird after taste not like parsley very fragrant and it just made everything just taste weird.
I’m a Harringtons fan so maybe it’s just not to my taste.
Bad service and not great for the price at all.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing✨️x

As a family of Cockneys who live far away from any Pie and Mash shops as soon as i came across this company and how great people said they was i had to put a order in. It came on time and handled with care! My dad and sister have been having a hard time and i knew this would warm their hearts and i was right. You made my family very happy! So thank you ever so much, wish i could give more than 5⭐️s xx

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Back down Memory Lane!

Many establishments try to copy original Pie & Mash but fail.
There is something about YOUR P & M that immediately reminds you how it used to be. Thank you I will be ordering again.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Pie and Mash and jellied eels…

Great Pie and Mash and jellied eels delivered quickly and so we packaged for freshness. Always used Manzes as I was born and lived in Bermondsey so having deliveries regularly is my equivalent of my locals Cornish Pasty but my delivery is definitely better

17 October 2025
Unprompted review

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