Mannequins Direct Reviews 

170
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Tried to place an order online via credit card and a website error wouldn't let me. Tried to pay via PayPal instead and a different error appeared. Tried emailing and called countless times to place a... See more

Rated 5 out of 5 stars

Good product, shipping took a few days, but came in good condition. Communication from this company is far from desirable and getting in touch is extremely hard, I suggest you work on this and make... See more

Rated 5 out of 5 stars

Really pleased with this purchase. Bought for our sons re-enactment brigandine, the mannequin is robust and high quality. The item is packaged well for protection for delivery and Mannequins Direct... See more

Rated 4 out of 5 stars

The mannequin arrived within 2 days and is perfect other than having a chunk out of the neck piece. Both email addresses that I tried to get in touch with about this have bounced back, and the phone... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

At Mannequins Direct we only sell mannequins. Our selection ranges from good quality economy ranges to ultra high end bespoke mannequins. Whatever your mannequin needs we will be able to assist you find the right mannequin for you.


Contact info

3.5

Average

TrustScore 3.5 out of 5

170 reviews

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3.5

All reviews

(170)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quite pleased with product in general…

Quite pleased with product in general however I do have one small issue and that is with the pole that connects to the glass base. The glass cracks and splinters when tightening the pole to it. A simple remedy would be a rubber ring or washer that prevents this.
Otherwise great product.

12 December 2020
Rated 5 out of 5 stars

Excellent product

Excellent product - very well made, very robust thankfully as, my only criticism is that, this had no packing in the box to stabilise the pieces and all 3 pieces were just floating around in the box.

15 November 2020
Rated 5 out of 5 stars

Good value for money

Good value for money. Promptly dispatched and delivered quickly despite mix up. Only issue I had was that another company name featured on the Parcelforce details, so when there was a mix up in the delivery, I didnt know which of my orders was being delivered. Fortunately was quickly resolved but it would be helpful if it was the same company name from beginning to end.

7 November 2020
Rated 1 out of 5 stars

ORDER STILL PENDING?! NO CUSTOMER SERVICE

I ordered an item over a week ago now, and STILL the order is “Pending”! I have called customer services most days to no avail, and emailed as well with NO RESPONSE.
Despite all the positive reviews below, I would AVOID AT ALL COSTS.
If this issue gets rectified soon, I will amend this review, but until then, I stand by AVOID!!

30 October 2020
Unprompted review
Rated 3 out of 5 stars

Good delivery & items, but not the best customer service

Delivery was very fast and the items were great, but I didn't receive a confirmation email when I ordered, which I needed for my company's accounts records by the end of the day.
But after several phone calls asking if they could just resend the confirmation email, I was continually told that wasn't possible (which I don't understand?) in an unhelpful tone, and once was even hung up on when put on hold.

20 October 2020

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