Tried to place an order online via credit card and a website error wouldn't let me. Tried to pay via PayPal instead and a different error appeared. Tried emailing and called countless times to place a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good product, shipping took a few days, but came in good condition. Communication from this company is far from desirable and getting in touch is extremely hard, I suggest you work on this and make... See more
Really pleased with this purchase. Bought for our sons re-enactment brigandine, the mannequin is robust and high quality. The item is packaged well for protection for delivery and Mannequins Direct... See more
The mannequin arrived within 2 days and is perfect other than having a chunk out of the neck piece. Both email addresses that I tried to get in touch with about this have bounced back, and the phone... See more
Company details
Information provided by various external sources
At Mannequins Direct we only sell mannequins. Our selection ranges from good quality economy ranges to ultra high end bespoke mannequins. Whatever your mannequin needs we will be able to assist you find the right mannequin for you.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quite pleased with product in general…
Quite pleased with product in general however I do have one small issue and that is with the pole that connects to the glass base. The glass cracks and splinters when tightening the pole to it. A simple remedy would be a rubber ring or washer that prevents this.
Otherwise great product.
Great quick efficient service
Polystyrene heads
Great quick delivery and great polystyrene heads to use in school. Received within 4 days of ordering.
very happy with product
The mannequin has a logo on
The mannequin has a logo on, which is not visible on the picture. Can't get through to anyone using the phone number provided.
Super happy with my mannequin
Super happy with my mannequin! The delivery was fast and definitely will be ordering again
Excellent product
Excellent product - very well made, very robust thankfully as, my only criticism is that, this had no packing in the box to stabilise the pieces and all 3 pieces were just floating around in the box.
Speedy service
Mannequin well made and easy to assemble,
Mannequin well made and easy to assemble, sturdy and just the job for what I need to photograph clothing.
I ordered a glass mannequin head from…
I ordered a glass mannequin head from MD and it arrived quickly and well packaged. I would be happy to buy from them again
Good value for money
Good value for money. Promptly dispatched and delivered quickly despite mix up. Only issue I had was that another company name featured on the Parcelforce details, so when there was a mix up in the delivery, I didnt know which of my orders was being delivered. Fortunately was quickly resolved but it would be helpful if it was the same company name from beginning to end.
Very good quality.
ORDER STILL PENDING?! NO CUSTOMER SERVICE
I ordered an item over a week ago now, and STILL the order is “Pending”! I have called customer services most days to no avail, and emailed as well with NO RESPONSE.
Despite all the positive reviews below, I would AVOID AT ALL COSTS.
If this issue gets rectified soon, I will amend this review, but until then, I stand by AVOID!!
Good delivery & items, but not the best customer service
Delivery was very fast and the items were great, but I didn't receive a confirmation email when I ordered, which I needed for my company's accounts records by the end of the day.
But after several phone calls asking if they could just resend the confirmation email, I was continually told that wasn't possible (which I don't understand?) in an unhelpful tone, and once was even hung up on when put on hold.
Great service- just what we wanted
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







