First time I bought ticket from Mai Travel. I really appreciate customer service from Miss Irum shah. Very quick response and excellent communication. She really assist me and give very convenient tra... See more
Company replied
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Review summary
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Reviews shaping this summary
It’s rare to find someone who genuinely cares about delivering good service, and Upendra’s dedication truly stands out. Because of his support, I feel confident and comfortable booking with My Trip ag... See more
Company replied
Recently I booked air tickets for my parents I attended by Lipika she handled all the process very professionally and offered me many pocket friendly deals accordingly my needs. I recommend everyone... See more
Company replied
Had an amazing experience with Devanti and Sree from Maitrip! Devanti helped us find the most suitable tickets for our needs and truly went the extra mile with her exceptional service. Sree pro... See more
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Company details
About Maitrip
Written by the company
MaiTrip was established with a passion to help travellers find the best choices for their dream holidays or for visiting friends and family, whether within Aotearoa New Zealand or overseas.
Our experienced team will guide you from the start of your journey until your return. It doesn't stop there — we welcome your feedback so we can continually improve our products and services and serve you better.
There are many ways to book a getaway. Our expert travel agents search for the best offers and make recommendations tailored to your preferences, treating every booking as if they were travelling themselves. Many of our agents have been there, done that, so creating a customised itinerary—or booking a single flight to your chosen destination—is effortless.
Whether it’s peak or off-peak season, year-round we are here for you and with you on the journey. We promise to make your trip memorable and to bring a smile to your face — because at MaiTrip we sell a bundle of happiness.
Contact info
Suite 2, 163 Great South Road, 2101, Auckland, New Zealand
- 0212445644
- info@maitrip.co.nz
- maitrip.co.nz
Excellent customer experience
I had an excellent experience with the customer consultants at Maitrip especially Lipika who assisted me with my travel booking. She was incredibly efficient, responsive, and completely on to it from start to finish. Everything was handled so smoothly that my booking and payment were completed within a single day. Her professionalism and attention to detail made the whole process stress-free. I truly appreciate her prompt support and would highly recommend her to anyone booking their travel through this company.
2 January 2026
Unprompted review
Reply from Maitrip
Thank you so much for your kind words and positive feedback! We’re delighted to know you had a great experience with MaiTrip. We look forward to assisting you with your future travel plans.
I had a positive experience with…
I had a positive experience with Maitrip recently with reasonable price and customer service .. special thanks to Yash who made a reservations for me .. he provided clear information and fast track process.. cheers team
5 January 2026
Unprompted review
Reply from Maitrip
We truly appreciate you taking the time to share your experience. Your support motivates our team to continue delivering reliable and affordable travel solutions. Thank you for choosing MaiTrip!
Supportive Maitrip team
Supportive Maitrip team, Especially Devanti from the Maitrip team who helped and make a customer experience journey smooth even in holidays time as well. Thanks Guys!!!
30 December 2025
Unprompted review
Reply from Maitrip
Thank you for the wonderful review! We’re glad our team could make your journey smooth and stress-free. We hope to serve you again very soon.
Thank you IRAM SHAH
Thank you IRAM SHAH
For Assisting
Cheers
Ashwin
23 December 2025
Unprompted review
Reply from Maitrip
Your positive feedback means a lot to us! At MaiTrip, customer satisfaction is our top priority, and we’re happy to know we met your expectations.
Excellent Customer service
Yashavant from Mai trip is very Helpful , friendly and assisted with all my Queries.
1 December 2025
Unprompted review
Reply from Maitrip
Thank you for trusting MaiTrip with your travel needs. We’re pleased to hear you had a pleasant experience and look forward to planning your next trip.
Anura
When contacted them one of staff member she name is lipika she gave to me good price and she gave to us good service. Also very easy to deal with them I am very happy there service specially thank to lipika
19 December 2025
Unprompted review
Reply from Maitrip
We’re grateful for your kind review! It’s always rewarding to hear that our services made a difference. Safe travels, and see you again soon.
Very good service by Yashavant
Very good service by Yashavant. He is very professional and very fast on response. Kindly give him a pay rise.
17 December 2025
Unprompted review
Reply from Maitrip
Thank you for sharing your feedback. Our team works hard to provide the best fares and support, and your review truly encourages us.
Excellent service from Maitrip
I had a great experience with Mr Upendra from Maitrip for booking all my domestic air tickets on Indigo Airlines.
He handled my ticketing smoothly and professionally, making the entire process stress-free. He was very helpful, attentive, and always willing to answer my questions with patience and clarity.
I highly appreciate the excellent service and would highly recommend Mr Upendra and Maitrip to anyone looking for reliable travel assistance.
9 December 2025
Unprompted review
Reply from Maitrip
We appreciate your positive review and recommendation. It was a pleasure assisting you, and we hope to be your travel partner again in the future.
Good deal
Recently I booked air tickets for my parents I attended by Lipika she handled all the process very professionally and offered me many pocket friendly deals accordingly my needs. I recommend everyone before you lock any deal on other online sites just check with Maitrip
Thanks lipika
12 December 2025
Unprompted review
Reply from Maitrip
Thank you for choosing MaiTrip and for your lovely feedback. We’re glad you had a smooth booking experience and a comfortable journey.
It’s rare to find someone who genuinely…
It’s rare to find someone who genuinely cares about delivering good service, and Upendra’s dedication truly stands out. Because of his support, I feel confident and comfortable booking with My Trip again. Upendra goes above and beyond to make the process smooth and stress-free. Highly recommended—thank you, Upendra, for always being so helpful!
11 December 2025
Unprompted review
Reply from Maitrip
Your review made our day! We’re happy to know you enjoyed our service and found it helpful. We look forward to assisting you again.
Good service and good response from…
Good service and good response from yashavant goswami also good guide.
11 December 2025
Unprompted review
Reply from Maitrip
Many thanks for your kind words. Customer trust is very important to us, and we’re delighted to have met your expectations.
Good service and shout out to devanti…
Good service and shout out to devanti she supports alot and i will recommend to use air china
9 December 2025
Unprompted review
Reply from Maitrip
Thank you for your valuable feedback! We’re glad you had a positive experience with MaiTrip and appreciate your trust in our services.
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