I absolutely love every piece I have gotten from this wonderful company. I’ve purchased about 10 pieces and I love everyone of them great quality, beautiful, craftsmanship and they look like real gold... See more
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See what reviewers are saying
What great customer service and absolutely beautiful pieces. The prices are just perfect for the quality you get. I immediately put on my new earrings the second I opened up the box!! Also I love lov... See more
Placed the order Early January, it is almost the end of February and I still have not received the package. The original package they shipped took about 4 weeks and was placed carelessly on the street... See more
The beautiful creations from Maisonfoufou are backed by their wonderful staff. I had made enquiries about a piece of their jewlery and recieved such a lovely message back. Their assistance was promp... See more
Company details
Contact info
120 Des Voeux Road Central, Central, 00000, Hong Kong SAR, Hong Kong
- service@maisonfoufou.com
- maisonfoufou.com
Replied to 40% of negative reviews
Typically replies within 2 weeks
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The delivery is a month late
The delivery is more than an month late, I ordered in November for a Christmas gift and it's still not delivered.
Do not recommend.
Edit: after the brand's reply promissing a "solution" they only sent an notification saying the package has been shipped. Not much of a solution :) *
Still do not recommend.

Reply from Maisonfoufou
I would leave a review
I would leave a review, but I have not yet received my items. I ordered in November. Hoping it all comes before Christmas

Reply from Maisonfoufou
Product takes TOO LONG to be delivered
I ordered a couple of products at the beginning of December, it is almost end of December and the product in not even in transit to be delivered. This is unacceptable, will never buy anything from this vendor ever again.

Reply from Maisonfoufou
Never get it...
Alternatif more than 2 week-end, the stuff is always stucked in China...

Reply from Maisonfoufou
First of all I can't upload a photo…
First of all I can't upload a photo because we haven't received our product. Order 3 items for a Christmas gift on Dec 1st, was processed on Dec 6th with not other updates! I reached out to C/S and just get the usually fluff text book answers. My option do not purchase anything from them, the product is coming directly from China, and they do not care about timely transactions. 7 - 15 working days??? REALLY?? Live and learn on my part but now my Niece will not be opening a gift on Christmas this year! I probably should monitor my CC now too.. Buyer Beware!

Reply from Maisonfoufou
Terrible experience
They tell me to put a good review with everything and a photo, but my order has not arrived, I was very disappointed with the customer service, it took weeks to send my order because the things I ordered were not in stock, the worst thing was that it was decided that they would send me first what they had and as soon as they came back in stock the other items would be sent in a second package, in the end they ended up waiting until everything was there because it surely does not suit them that there were 2 shipments, in my life I will never buy from this brand again and I will make sure that whoever wants to order from this brand retracts. I have a terrible experience

Reply from Maisonfoufou
Horrible quality
Terrible quality for the price
Drop shipping from Aliexpress
Never buying again
Cheap cheap plastic
Cheap cheap plastic. 2 of the 3 necklaces literally broke into beads everywhere when I unpacked. The 3rd was less than dollar store quality. I could have made that same necklace for $0.75.For the prices it's ABSOLUTELY trash. Do not spend your money. The only reason I gave 1 star is because they finally refunded me after a few back and forth emails.
Items are super cheap
Items are super cheap. I ordered earings and necklaces thinking I’m getting some good jewelry. First off messaging customer service asking for an update after 10 days and all they had to say is you can track your order here ….. (that I knew and I asked why it is not sent after 10 days). Second, I got the items and regretted it right away!!! I could literally get it from Shein with better PRICE and better MATERIAL! Not recommended at all
I have not received my order
hurry up and give me my package
why is my package ready to ship for 1 month and still didn’t ship? are you coming from hong kong? do you plan on taking more than a month to give me a small necklace i don’t know what you’re doing but i don’t think your sales are exploding to take that long so just put that necklace in the bag bro, hurry up. I’m tired of waiting for you and i know that necklace didn’t take 34 dollars to make but i still bought it and this is just disrespectful. definitely not going to order anything else
AMAZING PRODUCT I LOVE LOVE!
The sender declined my card, but the charge was still made.
I placed my order, a few minutes later they sent me an email telling me that my card had been declined, BUT THEY ALWAYS CHARGED ME AND I NEVER RECEIVED MY ORDER. You have to be very careful with pages like this.
Great experience
My parcel got stolen however Maison Fou Fou dealt with my situation in the best way possible . Amazing customer service!
Beautiful
Beautiful jewelry - arrived and looks just as advertised. Would definitely recommend.
Loved the necklaces i got!
Loved the necklaces i got!! Received one faulty one but got a response right away and got sent a new one, great customer service.
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