mailgenius.com Reviews 17

Terrible company — if they ever get hold of your email address, they’ll spam you with endless mailings. They aggressively push their services. Do not get involved with them under any circumstances.

thats so nice. It can greatly improve efficiency

Knowledgeable staff and eager to assist. Pushy sales, can be expensive. Not transparent, I would not recommend.

Jan was extremely knowledgeable and very helpful within the consult - highly recommend!

Goodnight good

Jan is exceedingly knowledgeable on email deliverability and was a joy to work with on a 30-minute consult.

Jan and Troy have been awesome Jan is a true email expert and helped me remedy my issues - very happy worth every penny to know my email is not causing any issues and will be delivered safely

Mail testing page does not even work. At least for me. :(

Troy and Jan were great helping with a Gmail PostMaster Tools issue

Booked a 30-minute call to get help fixing my dmarc, dkim, and spf records for my company's dns records. Jan in support helped walk me through changing the records, and he stayed on the call to make sure the changes propagated and authenticated properly.

Jan was very helpful and pprofessional, and knew exactly what to do to get me up and running. I definitelly recommend using Jan at Mail Genius.

Mail Genius is an awesome automated email recipient that analyses your DNS settings for the correct authentications. I have used it before and it helped a lot to identify some problems.

Why only 3 stars?

Well I tested our email again a few days ago and now Mail Genius now unironically sends you relentless amounts of spam afterwards.

Couldn't have been a more valuable 30 minutes of my time. Jan fixed some wacky issues with our DNS and DKIM.

I have been using Mailgenius for a couple of years now and it is getting better and better.
You can get instant results about your emails and it saved me and my clients countless hours. Thank you!

Mailgenius report our domain as blacklisted but it's not true. There is no way to understand why.

All our clients on different servers at different hosters are getting the same error that their domains are blacklisted and that their IPs are blacklisted. I have about 5 times over the last months reported this bug to the different chat supporters, but they have never corrected this bug in their system. Basically, the different supporters cannot see the error, and we have proven over and over again that the domains nor the IPs are blacklisted. So now I believe that the site is a scam site that will first show a correct result when we contact them and pay for their time assisting with getting a better result. If I am wrong and they only have incredibly bad supporters on their chat, I will happily remove my review. Thank you :-)