While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have seen a lot of domain registerer during my 26 years in hosting, but I had never witnessed such a careless company if any !
Support = ZERO Support you will never get a single reply to your mails.
Ticketing = No ticketing, just an email link.
Chatting = No support by chat available and no one available to answer your emails, even not a chat bot.
DO NOT WASTE YOUR TIME, RUN RUN AT ALL COSTS
I have worked with them for a long time. But a few days ago they blocked my account for no reason! They also DO NOT reply to my emails!
I’m currently going through what the review said below. I contacted them on Facebook, Instagram and email all asking for information on sizing. I never got a reply so I winged it and ordered anyway and this was my first mistake. Apparently it can take anywhere between 2-4 days before shipping the item but I’ve now waited 8 days and haven’t heard anything. I’ve tried contacting them for an update but surprise, surprise...no response.
I am moving overseas soon but I ordered giving myself plenty of time to receive and potentially return if need be but now I leave in two weeks and fear I’ll never receive the item. At this point I wish I could just cancel and get a refund so they don’t have to worry about shipping but I can’t get a response. Wouldn’t recommend at all, I basically just threw £35 down the drain.
The quality of my t-shirt was absolutely fine: it’s a really cool design and is what I was expecting.
However, the communication from the seller was really dreadful. My order wasn’t sent until I chased it over a week later (they tried to blame it on the post office, but the date actually they sent it was printed on the label...). The seller repeatedly ignored my emails until I eventually had to open a PayPal case against them. It was all feeling like a scam because they took my money but seemed uncontactable.
The return and refund of one item was again really slow: I had to send several emails before the seller gave me the details to do this. I had to close the PayPal case in order to get a refund, which is obviously a risk when you don’t trust the seller.
I’m not one to complain usually - I used to work in fashion retail myself, and I know sometimes things happen that aren’t the retailer’s fault. I’m not out to damage someone’s business, but just tipping off anyone thinking of buying as I couldn’t find any reviews of Mahi Chic elsewhere online or on their social media. It is a legit company and the clothes are nice, but expect frustration..!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
