MaH Official Reviews 

90
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Realy fast and personal, not templated(!) response from the Company on my first and all the emails. And later on, upon exchange of all the details, the best possible outcome of the situation.

Rated 5 out of 5 stars

The product is exactly as described. The quality too for these type of bag, water resistant and fully functional. Lots of compartments for easy organization. Aldo the shipping for phenomenally quick.2... See more

Rated 5 out of 5 stars

I found the backpack I ordered beautiful, and I'm using it every day to go to work. It's very comfortable, and even though my computer doesn't fit in the sachet, it fits perfectly in front of it, and... See more

Rated 5 out of 5 stars

Really happy with this bag. It’s spacious and I can carry a lot of things with it. I use it almost every day. The only small downside is that the colour is slightly lighter than what’s shown on the... See more

Company details

  1. Bags and Luggage Store

Written by the company

We started MaH in 2010 with $800 and a dorm room. Three college guys, doing everything ourselves—designing, packing, even answering every customer message. We learned one thing: a good bag should simply work. Good-looking, roomy, comfortable, tough, and most importantly, affordable. 15 years later, we’re still here, refining every detail, staying true to what got us started: no shortcuts, no tricks, just honest work. Our bags aren’t made to stand out, but to stand by, so you can focus on what really matters. We are modest. We are always there. We are hassle-free. We are MaH.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(90)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

Did not receive product, not trackable

It has been almost a month since I ordered a bag - tracking not updated since May27 and I got an email saying I should review the goods. Please give me a refund or let me know of an approximate date that I can receive the goods.

22 May 2025
MaH Official logo

Reply from MaH Official

we sincerely apologize for the frustration caused by the delay in receiving your order and the premature review request email. We understand how concerning this must be, and we’re here to help.

Regarding Your Order:
Your package is currently impacted by unforeseen delays due to the ongoing Canada Post labor strikes, which have disrupted shipping timelines across the country. While tracking hasn’t updated since May 27 because there is a bug on the logistics system, rest assured updates issue has been solved and your order is in transit and will be delivered.

A dedicated agent will proactively reach out to resolve this for you.

We deeply regret the inconvenience this has caused and truly appreciate your patience. Your satisfaction is our priority, and we’ll ensure this is resolved swiftly.

Rated 5 out of 5 stars

Def recommend!:)

I like how well their online store is. Informative and lots of photos for the bags. Quick delivery and ongoing sale. I love the bag I purchased! Def recommend:)

16 May 2025

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