Quick shipping, however no tracking number provided and I also did not get an email confirmation of my order. The order was completed and the web page showed that. I was a bit worried, but then the ma... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed
Company replied
Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more
Company replied
Amazing, im in love. Ive reccomended the app to so many is my discord servers and reddit communities, and ik a lot have people have been buying especially the tins, its much better than the secondary... See more
Company replied
Company details
Written by the company
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Contact info
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, United Kingdom
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mags Direct
Hi Holly,
Thank you for your 5-star review! We're really pleased to hear that you had a good experience with us.
We appreciate your support and hope to serve you again soon.
Best Wishes,
MagsDirect
Excellent service
Excellent service.
Easy to order, arrived within days. Totally exceeded my expectations.
8 April 2026
Unprompted review
Reply from Mags Direct
Hi Jackie,
Thank you for your 5-star review! We're delighted to hear that you found ordering easy and that your magazine arrived within days.
It’s fantastic to know we exceeded your expectations, and we really appreciate you taking the time to share your experience.
We hope to serve you again soon!
Best Wishes,
MagsDirect
Excellent
Excellent, I pre-ordered the magazine in the evening on Tuesday 31st March and it arrived on Thursday morning, the 2nd April!
2 April 2026
Unprompted review
Reply from Mags Direct
Hi Caroline,
Thank you for your 5-star review! We're delighted to hear that your pre-ordered magazine arrived so quickly, just a couple of days after purchase.
It’s great to know you were pleased with the speedy delivery, and we really appreciate you taking the time to share your experience.
We hope you enjoy your magazine and look forward to serving you again soon!
Best Wishes,
MagsDirect
So convenient
Really easy ordering and very reasonable postage at just £1, way more convenient than going to the shops!
14 April 2026
Unprompted review
Reply from Mags Direct
Hi Rebecca,
Thank you for your 5-star review! We're so pleased to hear that you found the ordering process really easy and that the postage offered great value and convenience.
It’s wonderful to know we can help make getting your magazines simpler than going to the shops!
We really appreciate your support and hope to serve you again soon.
Best Wishes,
MagsDirect
I bought the digital detox magazine and…
I bought the digital detox magazine and am enjoying it very much. A nice range of puzzles and activities
10 April 2026
Unprompted review
Reply from Mags Direct
Hi Catherine,
Thank you for your 5-star review! We're so pleased to hear that you're enjoying the Digital Detox magazine and that you're finding the range of puzzles and activities engaging.
It’s great to know it’s providing a relaxing and enjoyable experience for you.
We really appreciate your support and hope you continue to enjoy future issues!
Best Wishes,
MagsDirect
Reply from Mags Direct
Hi George,
Thank you for your 5-star review! We're really pleased to hear you had a great experience and appreciate your recommendation.
Thanks for your support—it means a lot to us, and we hope to serve you again soon!
Best Wishes,
MagsDirect
Hassle free transaction
Hassle free transaction, communication good with speedy delivery.
Many thanks
26 March 2026
Unprompted review
Reply from Mags Direct
Hi Sandra,
Thank you for your 5-star review! We're delighted to hear that you had a hassle-free transaction and that communication and delivery were both up to standard.
It’s always great to know our customers are happy with the service, and we really appreciate you taking the time to share your experience.
Many thanks for your support, and we hope to serve you again soon!
Best Wishes,
MagsDirect
The magazines arrived timely!
28 October 2025
Unprompted review
Reply from Mags Direct
Hi Cam Cai,
Thank you for your 5-star review! We're so pleased to hear that your magazines arrived on time.
We really appreciate your support and hope you continue to enjoy your publications.
Best Wishes,
MagsDirect
Only ordered one item
Only ordered one item , but received it very quickly , packed well , will use company again
1 April 2026
Unprompted review
Reply from Mags Direct
Hi Mr Sutcliffe,
Thank you for your 5-star review! We're so pleased to hear that your order arrived quickly and was well packed.
No matter the size of the order, we always aim to provide a fast and reliable service, so it’s great to know we delivered on that.
We really appreciate your support and look forward to serving you again in the future!
Best Wishes,
MagsDirect
Magazine was delivered on time
Magazine was delivered on time and arrived in excellent condition...
3 April 2026
Unprompted review
Reply from Mags Direct
Hi Julie,
Thank you for your 5-star review! We're so pleased to hear that your magazine arrived on time and in excellent condition.
Providing a reliable and high-quality service is really important to us, so it’s great to know we met your expectations.
We truly appreciate your support and hope you enjoy your magazine!
Best Wishes,
MagsDirect
Streamlined online ordering
Streamlined online ordering of my favourite publication, which I was excited to find as very difficult to source locally in Australia. Communication every step of the way. Prompt delivery.
9 April 2026
Unprompted review
Reply from Mags Direct
Hi Misha,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the online ordering process smooth and that you were able to get hold of your favourite publication, especially given how difficult it is to source locally in Australia.
It’s great to know our communication and delivery met your expectations—this is exactly the experience we aim to provide.
We truly appreciate your support and hope you continue to enjoy your magazine!
Best Wishes,
MagsDirect
Simple to place an order which arrived…
Simple to place an order which arrived in the promised time,
31 March 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Margaret!
We’re glad to hear that you found it simple to place your order and that it arrived within the promised time. Providing a smooth and reliable experience is very important to us, so your feedback is much appreciated.
We hope to serve you again soon!
Best Wishes,
MagsDirect
Easy to use website and great deals.
Easy to use website and great deals.
7 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Jessy!
We’re really pleased to hear you found our website easy to use and that you were happy with the great deals available. It’s great to know you had a positive experience browsing and shopping with us.
We truly appreciate your support and look forward to serving you again soon!
Best Wishes,
MagsDirect
The magazine arrived very late but customer services finally came up trumps
The magazine never arrived . Not had a refund yet.
UPDATE
Magazine finally arrived 10/4/26 . It had been ordered 24/3/26 . Had to complain a few times but all OK now.
24 March 2026
Unprompted review
Reply from Mags Direct
Hi Anona,
We’re very sorry to hear that your magazine didn’t arrive and that you’re still waiting on your refund — we completely understand how frustrating this must be.
This isn’t the level of service we aim to provide, and we’d like to resolve this for you as quickly as possible. Please contact us using the link below with your order details so we can look into this and ensure it is sorted for you:
https://magsdirect.co.uk/contact/
Thank you for bringing this to our attention, and we hope to put this right.
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review, Keith!
We’re really pleased to hear you’re happy with the magazines. Your support means a lot to us, and we hope you continue to enjoy our selection.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Reliable online purchase.
The company kept me informed of the progress of my order and dispatched in when they said. It arrived on time and in good condition.
2 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Susan!
We’re really pleased to hear that you found your online purchase reliable and that you were kept well informed throughout the process. It’s great to know your order arrived on time and in good condition — exactly the experience we aim to provide.
We truly appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Always excellent service
Always excellent service, easy to navigate on clear website with excellent product description.
Product arrived on time very well packed by courier who kept in touch. Cannot fault at all.
2 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Malcolm!
We're delighted to hear that you’ve had consistently excellent service with us. It’s great to know you found our website easy to navigate and that the product descriptions were clear and helpful. We’re also pleased your order arrived on time, well packed, and that the courier kept you updated throughout.
Your feedback means a great deal to us, and we truly appreciate your continued support.
Best Wishes,
MagsDirect
Cheap postage and great mag
3 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, Stuart!
We’re really pleased to hear you’re happy with the magazine and that you found the postage to be good value. It’s great to know you enjoyed your order.
We appreciate your support and hope to see you again soon!
Best Wishes,
MagsDirect
Excellent service received
2 April 2026
Unprompted review
Reply from Mags Direct
Thank you for your 5-star review, James!
We're delighted to hear you received excellent service — that’s exactly what we aim to provide every time. Your kind feedback is greatly appreciated by the team.
We look forward to serving you again soon!
Best Wishes,
MagsDirect
Reply from Mags Direct
Thank you for your 5-star review!
We’re really pleased to hear you found us trustworthy and that your order arrived quickly. Providing a reliable and efficient service is very important to us, so your feedback is greatly appreciated.
We hope to serve you again soon!
Best Wishes,
MagsDirect
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