msuk Reviews 

151
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Waited a really long time to receive my shapewesr only to receive it damaged which I have taken photos of o asked for the item to be sent back for a refund but instead they have shipped out a replace... See more

Company replied

Rated 3 out of 5 stars

Although the garment did as it says, due to delivery taking so long and I needed one for an event, I bought a cheaper product from elsewhere at a 3rd of the cost. The quality of this garment was so mu... See more

Rated 5 out of 5 stars

Easy to order. Good communication about when item would be delivered. Didn’t think because it was one size only that it would be suitable, but it did provide a nice smooth silhouette under clothing.... See more

Rated 2 out of 5 stars

So~ The sizing on the website is whack; what I received was humongous. Clearly not fit for purpose as "shape-wear". Opted for the 50% refund as returning to "unspecified country of ori... See more

2.9

Average

TrustScore 3 out of 5

151 reviews

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No recent history of asking for reviews

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Replied to 16% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(151)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT ORDER FROM THEM

Ordered large size I am 12/14 when it arrived couldn't even get one leg in it. Asked repeatedly for return address. Never sent it. Wanted me to pay another £10 for larger size which I refused I already paid £28.00 for something that is useless to me. Their advert says 100% guarantee returns. False advertising

21 February 2025
Unprompted review
Rated 4 out of 5 stars

I seem to be between sizes

I seem to be between sizes Normally a size 12 I Ordered the Large 1st but it's too small in the bust Then ordered the XL and much better in the bust but body not so smooth

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Won’t let me return unused items.

Purchased items - they’re no good but I’m being refused a refund despite the items being unused. They are now saying I need to return the items to Asia at my cost but are not giving me return details.
DO NOT but from this company.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT order from these

Do NOT order from these. The bodysuit has no “pull” it’s rubbish. It comes from China not the UK which isn’t made apparant- so takes ages. They offer an exchange which is a no as the item is no “pull me in!” then a TENNER to return. What a farce hahahah. DONT BUY! Worth paying out and buying proper Spanx! Then offered a 50% refund and to keep the garment. Not the ideal answer when the garment does not fit! So they have still made a profit and the customer has lost profit and owns an article that is not good.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

OMG absolute SCAM!!

OMG absolute SCAM!!

I ordered a medium and it’s something I could possibly fit my cat in to. Supposed to be a family business but took weeks to arrive and then when said doesn’t fit wanted a £10.99 handling fee and then said I pay another £10 I can have another one sent too me !!! wish I had read this review before purchasing!!!

How can these people make money out of hardworking honest people absolute SCUM!!!

29 January 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE ANYTHING FROM THIS…

DO NOT PURCHASE ANYTHING FROM THIS WEBSITE.
I wish i had read the reviews prior to ordering. The item i received wouldnt fit a small child let alone a fully grown woman. I am size 6-8 so ordered a Small. I emailed Geri (customer Support) for a return address. Well, she advised me to keep the garment and that she could offer me a replacement for an extra £10!! she even suggested i should check the size chart, which i obviously did prior to ordering. I believe this company deliberately send out incorrect sizes in order to maximise their profits - by then offering to send the "correct" size for a fee. It's an absolute disgrace. Please avoid these people at all costs

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Chinese Scam

O dear! Looking at the web site there is no indication that this "family run Business" is based in China. No proper sizing given, I wanted to return the ill fitting garment I received as per their returns policy! Ha Ha! giving me an address in china, as their UK warehouse is currently unavailable to accept returns!! Offered me 50% off to keep a garment I cannot wear but no sign of a refund. Hey Ho you live and learn!!

24 January 2025
Unprompted review
Rated 1 out of 5 stars

AVOID DO NOT ORDER FROM THEM

Oh god I wish I'd read the reviews before ordering from this 'UK family business'. Only after ordering and paying for the items do you find they'll be coming from China. Well after 2 weeks I'm still waiting and obviously been scammed for £40. Unfortunately I paid with a debit rather than a credit card so I can't even request a Bank charge back. Avoid Avoid Avoid
I tried to post a review on their website but it's gone to be "reviewed by our team", obviously only accept glowing reviews.

21 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

scam ,i ordered medium andgot something forthesize of a 5 yr old child LITERALLY ,when i asked to refund , they wanted me to send more money for a bigger size ,then offered 50% refund ,its chineseSCAM company!

18 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy this!

Agreed! This is a total scam. The telephone number provided is a recording that the office is closed during what should be business hours. The sizes are horribly inaccurate. Even going by the good reviews is a scam! I have been trying to get assistance for a week.

16 January 2025
Unprompted review
Rated 1 out of 5 stars

Not a UK Company SCAM - AVOID

I ordered two items and they took 4 weeks to arrive, (from China) One of them was the wrong size, emailed for a refund and received no reply! Clearly a SCAM!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam - avoid at all costs

Everything about this company purports to be a UK company - it isn’t.
Items are manufactured in China and are undersized and flimsy.
Returns are next to impossible, you would need to pay postage and await review, the best you can hope for is an offer of a partial refund - and to keep the (unusable) items.

20 December 2024
Unprompted review
Rated 1 out of 5 stars

If I could put no stars I would…

If I could put no stars I would absolutely disgraceful, sizes are to fit a doll! No customer service just get a bot who delivers same message! Come from china but says it’s UK! What a waste of money! Please don’t waste your money on this scam company I would rather have my lumps and bumps than order anything from these!!!’

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Swerve this one.

I waited over 10 days for this item and it didn’t fit. The medium came up as an extra small. I wasn’t aware that it was coming from China so it’s unlikely that I can get a refund now.

11 December 2024
Unprompted review

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