I've been using MMS Flex for over 5 years now & it's been an incredible asset to my business, also the support from MMS is always top class & quick on the case, even when my device did develop a fault... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve been dealing with Magic Motorsport for a few months now, and I can honestly say they are top-notch. I recently bought their gear and it is awesome—everything works great and meets expectati... See more
Company replied
Since I chose what I think is the best tool for modifying engine and transmission computers 8-9 years ago, starting with the MAGPro2 X17 kit, which I replaced with FLEX as soon as it came out on the... See more
Company replied
I am using MagicMotorsport Flex since 3 Years, its a very trustworthy tool, works almost perfect. If not, or if there are questions, the staff is very fast and helpful. Updates coming very often, i... See more
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Company details
Written by the company
Magicmotorsport is an Italian company built on a long-standing passion for motorsport. Our products have been designed to meet any performance challenge and offer solutions to mechatronics looking to outfit their automotive workshops with the latest innovations in the field.
Contact info
Contrada Margi Soprano SNC Zona artigianale, 90047, Partinico, Italy
- Info@magicmotorsport.com
- magicmotorsport.com
4.6
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Really helpful
Really helpful, delightful people to deal with, cant rate them higher. Thank you
4 February 2026
Unprompted review
Reply from Magicmotorsport
Thank you so much for your lovely words! 🙏
We’re delighted to hear that you found our team helpful and pleasant to work with — that’s exactly the kind of experience we aim to deliver every time.
Your feedback means a lot to all of us at Magicmotorsport, and we’ll be sure to share your message with the whole team. Knowing that our work leaves such a positive impression motivates us to keep raising the bar even higher.
Thanks again for your trust and kind support — we’re always here whenever you need us! 🚀
Reply from Magicmotorsport
Thanks a lot!
Failed Opel Combo & Nissan X-Trail files - Refunds refused
I run a professional workshop (BP Automotive Centre). I have now had two separate instances—an Opel Combo and a Nissan X-Trail—where the purchased solutions failed completely.
In a real workshop environment, we cannot ask customers to leave their vehicles for days while we do R&D for your support team. When the files didn't work, the customers had to take their vehicles. Now, support is refusing to refund my credits because I cannot "cooperate" by providing logs on cars that are no longer here.
We purchase credits for working solutions, not to be beta testers for your failed files. If your product doesn't work, you should refund the credits.
2 February 2026
Reply from Magicmotorsport
Hello, and thank you for sharing your feedback.
We’re genuinely sorry to hear about your negative experience with the purchased solutions. We fully understand that, in a professional workshop environment, time and reliability are critical, and we never intend for our partners to experience unnecessary downtime or customer dissatisfaction.
However, our support process requires specific data logs and ECU information to analyze and reproduce the issue. Without these, our technical team is unable to verify the root cause or confirm that the solution failed due to a software-side error. This verification is essential both for quality control and to process credit refunds or replacements fairly.
We appreciate your willingness to cooperate and your long-standing trust in our products. To help us move forward, please consider reopening your ticket with any available diagnostic data (even partial logs, screenshots, or read files). Our development team will review it with priority to find the best possible outcome.
We take your feedback seriously, and it will be shared internally to further improve response procedures and refund transparency, especially for professional workshops like yours.
Reply from Magicmotorsport
Thanks
I truly admire the support from…
I truly admire the support from Magicmotorsport - especially from Dario! His attitude and knowledge is on god mode level! Thank you once again!
31 January 2026
Unprompted review
Reply from Magicmotorsport
Thanks a lot
Excellent service
Excellent service, fast and professional. Thank you very much, Roberta, for your help
29 January 2026
Unprompted review
Reply from Magicmotorsport
Thanks a lot!
Quick response and very good support
Quick response and very good support , always
29 January 2026
Unprompted review
Reply from Magicmotorsport
Thanks a lot!
The technical support was great ( Sara…
The technical support was great ( Sara ) , they helped me with some bench pinouts that was not in the protocols. The client send us ecu and they told us not to open it. So The only possibility was OBD and BOOT read, and with technical support I can manage to read the ecu on bench with OBD protocol. Once again thanks support for the help, and keep up the good work.
23 January 2026
Unprompted review
Reply from Magicmotorsport
Thank you so much for sharing your experience! 🙏
We’re really glad to hear that Sara from our technical support team was able to assist you efficiently with the bench pinout configuration that wasn’t listed in the protocols. It’s great that, with her help, you managed to read the ECU on bench using the OBD protocol, especially in a situation where opening the ECU wasn’t an option.
The suport is best out there i…
The suport is best out there i guarantee!
17 January 2026
Unprompted review
Reply from Magicmotorsport
Thanks
Very fast answers and very polite…
Very fast answers and very polite people, helped me alot with the program! Thank you Andrea and Dario!
16 January 2026
Unprompted review
Reply from Magicmotorsport
Thanks a lot!
Reply from Magicmotorsport
Hello,
We’re sorry to hear about your experience and understand your concern regarding the account suspension. Our system may temporarily restrict access for security verification or unusual activity, never without reason, and always with the goal of protecting both user data and system integrity.
Regarding customer support, we truly value your feedback — our team works daily to ensure transparent communication and faster resolutions. Please contact our support department directly through the Helpdesk with your case details, so we can review your situation and restore access as quickly as possible.
hi,stagex is good but dont have popular…
hi,stagex is good but dont have popular motorcycle MSE6.0,ME17 on cfmoto etc. also not have ms45 bmw and ems2000 mini cooper s
8 January 2026
Reply from Magicmotorsport
Hi, thanks a lot!
Reply from Magicmotorsport
Thanks a lot
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