I bought the Ap x Swatch Royal pop in ocho negro colour a couple days back with the bioceramic strap in black. Upon wearing the watch a couple of times I noticed it stops working. I paid 7275dhs for t... See more
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We had a great time at mad kicks bluewaters-Dubai, but first we went to Al wasl branch, where the Sales Guy was very polite and helpful , he did not have the size of Yeezy my husband needed so he conf... See more
Company replied
Absolutely thrilled with the impeccable customer service and extraordinary array of ultra-rare kicks and collectibles at MadKicks! Each visit to the blue waters branch feels like coming home, and my s... See more
Company replied
Hey guys. Great experience buying from you guys. Russel was super helpful and friendly. I actually bought a pair online (AirF 1 Supreme Wheat) and came in store to change the size. After getting home,... See more
Company replied
Company details
Written by the company
Satisfy all of your premium streetwear and sneaker needs with Mad Kicks. Whether you’re looking for the freshest and most hyped new release or an elusive classic, we’ve got you covered. All of our sneakers are genuine, brand new and unworn, ready for you to snap up and enjoy.
Contact info
U.A.E.
- madkicks.com
4.1
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very helpful staff we ll definetly…
Very helpful staff we ll definetly comeback again
10 August 2023
Unprompted review
Reply from Mad Kicks
Thanks and see you soon!
Order process was seamless and straight…
Order process was seamless and straight forward, delivery time and speed exceeded my expectations and was delivered in advance. Thank you for your business and authentic products
9 August 2023
Unprompted review
Reply from Mad Kicks
It was a pleasure serving you Marwan!
Reply from Mad Kicks
We are honored Aliazi! We hope to see you soon!
Impressive service
Watch was delivered as mentioned on website. Straight forward process
16 August 2023
Unprompted review
Reply from Mad Kicks
🙏 🙏
Sales Reps are nice and polite
Sales Reps are nice and polite. Quality Items also
30 July 2023
Unprompted review
Reply from Mad Kicks
Thanks Kristian!
Reply from Mad Kicks
🙏 🙏
Wrong size and doesn't match normal…
Wrong size and doesn't match normal size guide / scale
27 July 2023
Reply from Mad Kicks
Hello Mohamed,
Thank you so much for taking the time to share your experience with Mad Kicks and I'm sorry to hear that it wasn't entirely positive.
We're glad that the concern has been resolved, and that you orders are successfully received.
Please let us know your concerns by contacting our Customer Support team at Info@madkicks.com. We are always happy to help!
Wishing you a lovely day
Reply from Mad Kicks
Hi Abdulmohsen,
Thank you for sharing your thoughts with us.
I can assure you that now we have a separate website for our KSA clients. Kindly visit www.madkicks.sa for further information.
We do appreciate your business with us and should you require further clarification/support please do not hesitate our customer service team via Ksa@madkicks.com
Best wishes,
won't be ordering again
They sell original shoes, but mine came stained. They didn't compensate, replace or do anything to fix the problem so won't be ordering again
24 July 2023
Reply from Mad Kicks
Dear Barakah,
Thank you for taking the time to provide your feedback.
Mad Kicks is a consignment store, which means individuals bring in their own supply of products for us to sell on their behalf. Each and every item is authenticated and verified to be in new, unworn condition by our trained expert staff.
We offer a free return policy in case you are not satisfied with your purchase, however, once this time frame has elapsed we are not liable for any damages. Promotional items are also non-exchangeable items.
Thank you for your understanding.
Best Wishes,
Mad Kicks
Reply from Mad Kicks
Mad Kicks is a consignment marketplace, which means that we sell items on behalf of other individuals. The final determination on price is made by the consignor, but we work with them to help price items competitively. Many factors to take into consideration that determine the given prices of the products such as our location influences the prices of the items for sale and many more. However, if you would have compared us to the other physical stores, you would have noticed that we hold the lowest prices in the UAE market and very well positioned internationally. Nevertheless, we are always doing our best to lower the prices as much as possible to make our products more affordable for everyone! We want you to know that you’re always welcome here at Mad Kicks and we’d love to have you back in order to transform your recent experience into a more positive one. Regards, Mad Kicks Team
Reply from Mad Kicks
We are sorry for the inconvenience! We always make sure the items leave our store in a perfect condition. Damage might sometimes occur while in transit. Please accept our apologies.
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