Mad Flowers Reviews 144

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I had a wonderful experience with this florist. The quality of the flowers was outstanding, fresh and beautifully arranged. The staff were incredibly kind, attentive, and supportive throughout the who... See more

Company replied

Rated 5 out of 5 stars

Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household. Arrived the next day. I emailed the company and they didn't even bother replying. Flowers lo... See more

Company replied

Rated 2 out of 5 stars

Very disappointed with the arrangement. The flowers were for a very stylish person so I chose Mad Flowers for your beautiful artistic arrangements. The flowers looked as though they were plonked in a... See more

Rated 5 out of 5 stars

Beautiful arrangements, great deals all the time, I can always trust that what I order is perfect & the person it's intended for loves it. I just wish someone would send them to me!! The only disappoi... See more

Company details

  1. #4 of 5 best companies in Flower Market

Information provided by various external sources

High quality hand crafted bouquets delivered Nationwide. What you see is what you get


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

144 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The flowers were so beautiful

The flowers were so beautiful! The lady who delivered it was very friendly. I ordered on the day it was to be delivered. The flowers arrived in less than 3 hrs! I will for sure order from Mad Flowers again.

23 October 2024
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Reply from Mad Flowers

Hi Leilani, thank you for taking the time to send a review, We do our best please !

Rated 3 out of 5 stars

The flowers were not delivered until…

The flowers were not delivered until 7.30pm

23 October 2024
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Reply from Mad Flowers

Hi Alan, thank you for taking the time to write a review, very much appreciated. Normally all deliveries are complete by 5 or 6pm unfortunately we had some van difficulty last week which put us behind, you have my sincere apologies for the delay, we really did our very best to get everything done at a reasonable hour. Regards Maurice

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delivered on time. My mother was delighted.

22 October 2024
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Reply from Mad Flowers

Thanks for nice review, very pleased for your mom Elizabeth

Rated 5 out of 5 stars

Fresh and Beautiful

We received the big purple Mad Flowers box which contained a beautiful, fresh summer bouquet.
We were delighted with the online shopping experience, the prompt delivery and first class customer service from Mad Flowers.

The Malone Family.
Finglas

14 August 2024
Unprompted review
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Reply from Mad Flowers

Thanks Brid, Regards Maurice

Rated 1 out of 5 stars

Flowers were not delivered...company…

Flowers were not delivered...company needs to do more to guarantee deliveries, very disappointing that wife's birthday flowers didn't arrive....

29 July 2024
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Reply from Mad Flowers

Hello Owen, with ref to your order almost a month ago we did reply to you at the time when you posted a negative review on Google. You were offered a fresh delivery with a box of complimentary hand made chocolates or indeed a full refund , you opted for the refund which was processed at the time. should you wish to discuss further please call us on 1800 123 007 Thank you

Rated 5 out of 5 stars

I am really happy with plant I…

I am really happy with plant I received. I was surprised as it looked a lot better to what I was expecting. Also packaging for delivery was perfect! I am definitely going do more purchases form this shop in the future!

4 July 2024
Rated 1 out of 5 stars

Terrible Service

Flowers were ordered for Valentine’s delivery and they were never received.

It’s a testament to the quality of service that a flower delivery company cannot make arrangements for their busiest day of the year. Whilst other florists will stop taking orders, it appear that is not the case with MadFlowers.

Their customer service was unhelpful and considering the occasion, their service was awful.

14 February 2024
Unprompted review
Rated 1 out of 5 stars

I ordered the flowers in the vase

I ordered the flowers in the vase. The box arrived crushed and soaking wet, full of broken glass and crushed flowers. The delivery man had attempted to tape it together. He handed my mother a box of huge glass shards! He told her 'it got wet'. Its a pity that I cant upload the photographs here! The gift was for my mothers 81st birthday and I am overseas.
I realise the delivery lorry may have driven over the flowers however - The seller did not respond that day or the next, and I am now pursuing a case with paypal.

5 April 2023
Unprompted review
Rated 1 out of 5 stars

STAY AWAY from these

STAY AWAY from these , ordered what looked on the website a beautiful bunch of flowers for my sister BUT the bunch that arrived looked absolutely nothing like the picture , talk about false advertisement , they were a disgrace the miserable bunch that arrived and the cost of them , also I had left a message to leave a message on the card saying best " wife , mother , daughter, sister and auntie and they delivered it with no card at all , I'm sorry I hadn't read these reviews before I ordered , never ever again , PLEASE STAY AWAY FOR THESE ROBBING PEOPLE

23 December 2022
Unprompted review
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Reply from Mad Flowers

Hi Martina please forward your order number so we can resolve this issue. kind regards MADflowers

Rated 5 out of 5 stars

Great customer service

Ordered some dry flowers & can't believe how quickly I received them & packaged so well they were in perfect condition.
Will happily order from them again

11 November 2022
Unprompted review
Rated 1 out of 5 stars

Wish I'd read these reviews before…

Wish I'd read these reviews before ordering from Mad Flowers. Never again. The flowers received bore little resemblance to their picture on the website. They were sparse, squashed and half dead, and the box they came in looked as if it had been used before. Such a let down.

3 August 2022
Unprompted review
Rated 2 out of 5 stars

So disappointed with the order

So disappointed with the order. No comparison to picture on website. A really poor, miserable bunch arrived- could have got them in Lidel for less then a tenner. The delivery & packaging was good, pity about the flowers. Totally robbed. I took photos & emailed them to Mad Flowers & didn’t even get a reply. Enough said……

14 March 2022
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. My partner sent me 100 red roses via MAD for Valentine’s Day. They had all died 2 days post receipt. Not worth the extortionate money paid. Would never buy from them again.

27 February 2022
Unprompted review

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