I had a wonderful experience with this florist. The quality of the flowers was outstanding, fresh and beautifully arranged. The staff were incredibly kind, attentive, and supportive throughout the who... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a wonderful experience with this florist. The quality of the flowers was outstanding, fresh and beautifully arranged. The staff were incredibly kind, attentive, and supportive throughout the who... See more
Company replied
Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household. Arrived the next day. I emailed the company and they didn't even bother replying. Flowers lo... See more
Company replied
Very disappointed with the arrangement. The flowers were for a very stylish person so I chose Mad Flowers for your beautiful artistic arrangements. The flowers looked as though they were plonked in a... See more
Beautiful arrangements, great deals all the time, I can always trust that what I order is perfect & the person it's intended for loves it. I just wish someone would send them to me!! The only disappoi... See more
High quality hand crafted bouquets delivered Nationwide. What you see is what you get
Food Central, Co Dublin, St Margarets, Ireland
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered flowers and chocolates very last minute (Sat night) for Mother’s Day. Mad flowers delivered gorgeous flowers and lovely chocolates the next morning and my mum was very please

Reply from Mad Flowers

Reply from Mad Flowers
I ordered a Peace Lily for a gift for a friend and it arrived. She was delighted and sent my a photo of it. I would like to get an email when the gift arrives though. Thanking you.

Reply from Mad Flowers
Easy to order, easy to apply discounts if you have one, great selection on the website, user friendly best flower delivery service in terms of last minute orders they do get it to you when they say they will packaging is lovely for if its a surprise

Reply from Mad Flowers
I ordered the flowers to cheer up someone who got a bad medical diagnosis. The flowers didn't arrive on the intended day as the nice surprise they should have been. When I reached out to complain, an apology was offered as well as a box of chocolates and delivery was promised the next day.
The following day I reached out at 4pm for an update and got no response. After 6pm and no update (as it was a Friday evening) I asked for the order to be cancelled. They did finally arrive after 7pm. Overall not a good experience and I'm unlikely to order from here again even if the order did eventually arrive. After paying €10 for delivery I expected better.

Reply from Mad Flowers
Flowers didn't arrive on the requested day (Valentines Day) which caused trouble in my household.
Arrived the next day. I emailed the company and they didn't even bother replying.
Flowers looked wilted once they arrived. Overall pretty bad experience
25/02/25 : Big thanks to Maurice who has redeemed my experience by sending on a fresh bouquet to make amends - Many thanks

Reply from Mad Flowers

Reply from Mad Flowers
Nonexistent customer service. Emailed twice and rang all the numbers with no answer for a week to activate a slight name change on delivery to no avail. Flowers were limp and dissapointing.

Reply from Mad Flowers
Very beautiful fresh flowers, well packed and delivered on time. Superb customer services, highly recommended. 🙏

Reply from Mad Flowers
Flowers and hamper delivered as requested. Very happy with the service

Reply from Mad Flowers

Reply from Mad Flowers
Customer service was helpful and kind but unfortunately I will have to give a 3 star as I'm not satisfied of the bouquet size for the price I paid. The receiver of the gift was happy otherwise but I would have liked it to be bigger and fuller.

Reply from Mad Flowers

Reply from Mad Flowers
Brilliant customer service and some of the freshest, nicest flowers I’ve had delivered. Completely converted!

Reply from Mad Flowers
Very impressed by the dedication to get my order delivered. It was an important occasion, the recipient was not home. The company left a voice mail and then tried on several occasions to get the flowers delivered. Finally after three days they managed to make the delivery. 100% use Mad flowers when it matters.

Reply from Mad Flowers
Easy to order, good price point, delivered exactly what was on the website.

Reply from Mad Flowers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.