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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, highly efficient service, and quick payouts sent directly to their personal bank accounts. People note that the business consistently offers the highest market prices and completely honors the initially quoted amounts without experiencing any unnecessary hassle. Some reviewers were happy with the smooth communication, rapid prepaid postage information, and clear instructions provided throughout the entire selling process. Consumers deeply appreciate this reliable, straightforward, and stress-free procedure, repeatedly stating that they would gladly use the same service again for future device sales.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and efficient process.... See more

Payment

Reviewers highlight positive aspects of payment, noting a remarkably prompt and hassle-free experience with... See more

Price

Customers report great satisfaction with the pricing, highlighting that they received the best rates compared... See more

User experience

People report positive experiences with user experience, highlighting a no hassle process and prompt payment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

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4.9

All reviews

(340)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company

Selling a phone to Macys Tech has been a very simple and pleasant experience. The phone was received, efficiently inspected and the money transferred to me in a very timely manner. I have nothing at all to be unhappy about. I’d gladly do business with them again.

21 June 2024
Rated 5 out of 5 stars

Brilliant!!

Excellent service, sent my device by special delivery due to value. Provided ID and was paid literally within 4hrs of Royal Mail delivering it to them! Super easy and the best price!

18 June 2024
Unprompted review
Rated 5 out of 5 stars

Great quick service

Great quick service! Had a few questions before selling phone and promptly responded! Stuck to the value they quoted!

10 June 2024
Rated 5 out of 5 stars

Great customer service

I have used them a few times now. They have great customer service and are extremely quick if not the quickest to check a device and pay.

They also pay a good amount for devices.

28 May 2024
Rated 5 out of 5 stars

This is by far the best phone company…

This is by far the best phone company to sell your phone on. I have used several over the years the big ones and they all chip you on the price and never have any intention of paying what they state on line!! However Macy’s were fantastic. I got an email at 10 am on Monday morning, by 10.30 it had been checked and processed. They then asked for me to email my driving licence over which I did and by 11.15 am the money was in my account!! I then got a call to make sure I received it!! The service is second to none!! So use this company !!! I won’t ever use any one else again!! Great work for Macy’s !!!

8 April 2024

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