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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast processing times, highly efficient service, and quick payouts sent directly to their personal bank accounts. People note that the business consistently offers the highest market prices and completely honors the initially quoted amounts without experiencing any unnecessary hassle. Some reviewers were happy with the smooth communication, rapid prepaid postage information, and clear instructions provided throughout the entire selling process. Consumers deeply appreciate this reliable, straightforward, and stress-free procedure, repeatedly stating that they would gladly use the same service again for future device sales.

What people talk about most

Service

Users describe positive interactions with service, highlighting a quick, stress-free, and efficient process.... See more

Payment

Reviewers highlight positive aspects of payment, noting a remarkably prompt and hassle-free experience with... See more

Price

Customers report great satisfaction with the pricing, highlighting that they received the best rates compared... See more

User experience

People report positive experiences with user experience, highlighting a no hassle process and prompt payment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more

Rated 5 out of 5 stars

I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more

Rated 5 out of 5 stars

Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

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4.9

All reviews

(340)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning

Stunning!
Fast delivery of return envelope, dropped it to the post office yesterday morning had an email at 430pm today money in my account by 6pm. So happy with this company will use them again without hesitation if I have a phone to sell! Also customer service 5stars! Just amazing!
Thankyou!

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Great service.

No issues at all. Only thing is the returns label only covers you for £150 insurance. So you if you have a higher value item and want it covered then it's going to cost you postage.

15 August 2024
Rated 5 out of 5 stars

Great service

Brilliant company…. Very quick would happily use them again. Seems to offer the best prices for selling too ☺️

14 August 2024
Rated 5 out of 5 stars

Superb!!

received email at 1.40pm and paid me the full amount I was quoted by 2.40pm. highly recommend, will most definitely use in the future.

13 August 2024
Rated 5 out of 5 stars

Quick service and paid price quoted

Getting an online quote was easy and prices are good compared to some others. Phone received by Macy's, inspected, proof of ID check done and payment made all within a couple of hours. Paid exactly what was quoted. Great service

7 August 2024
Unprompted review
Rated 5 out of 5 stars

iPhone 15 Pro Max

Excellent service, available to call as well which is a plus these days, phone delivered via Speical Delivery and exactly as described, if not better. Highly reccommend these guys.

25 July 2024
Unprompted review
Rated 5 out of 5 stars

Good comms

Good comms. Friendly staff. Quick and efficient service. Excellent valuation for device.

Keep it up...

Would 10/10 recommend.

12 July 2024
Rated 5 out of 5 stars

Absolutely outstanding Service

Absolutely outstanding Service

Iphone sent yesterday. Arrived with them 10:30 today. Checked,processed and paid by 13:00.

Paid exactly what they quoted too!

Blinking marvelous

12 July 2024
Unprompted review

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